Desktop Support Engineer
The Desktop Support Engineer will provide technical support and maintenance for hardware and software systems within the organisation. This role is based in Bournemouth and requires a proactive individual with a strong background in technology.
Client Details
This opportunity is with a well-established organisation in the Financial services industry. The company is a large organisation with a focus on delivering reliable and efficient services to its clients and maintaining high operational standards.
Description
- Provide technical support for hardware and software issues to end-users in a professional manner.
- Install, configure, and maintain IT equipment, including desktops, laptops, and peripherals.
- Diagnose and resolve technical issues promptly to minimise downtime.
- Collaborate with other IT teams to ensure seamless service delivery and issue resolution.
- Maintain accurate documentation of IT assets, incidents, and resolutions.
- Assist in software upgrades, patch management, and system updates.
- Ensure compliance with IT policies and security protocols.
- Provide training and guidance to users on IT systems and tools.
Profile
A successful Desktop Support Engineer should have:
- Strong technical knowledge of hardware, software, and networking concepts.
- Experience in troubleshooting and resolving IT-related issues efficiently (2nd/3rd line)
- Proficiency in managing IT systems, including installation and configuration.
- Excellent organisational and time-management skills.
- Ability to work independently and collaboratively within a team.
- A customer-focused approach with strong communication skills.
Job Offer
- Competitive salary ranging from £40,000 to £45,000 (Some flexibility)
- Permanent position based in Bournemouth,
- 5 days a week on site, Monday to Friday 37.5 hours per week.
- Opportunity to work within a large organisation in the Financial services industry.
- Engaging and supportive work environment.
If you are a skilled Desktop Support Engineer with a passion for technology, apply today to join the team in Bournemouth!