Director of Engineering

Director of Engineering

Location: U.K (Remote) Candidates must reside in the U.K

Who we are:

Mobysoft is a UK-based Software-as-a-Service (SaaS) company that provides predictive analytics, data intelligence, and automation solutions designed specifically for the social housing sector. We work in partnership with housing providers to help them improve operational efficiency, deliver better services to tenants, and make data-driven decisions that enhance both financial and social outcomes.

Founded in 2003, Mobysoft is a trusted technology partner to social landlords across the UK, supporting them in managing rent arrears, repairs, compliance, and overall property performance. Our products are built on a foundation of deep sector knowledge, advanced data science, and a commitment to security, privacy, and reliability.

Our core product suite includes:

• RentSense® – a predictive income management solution that helps landlords prioritise arrears cases and maximise rent collection efficiency

• RepairSense® – an analytics solution that helps social landlords understand, forecast and manage repairs demand and performance, enabling more proactive and efficient repairs services

•RiskSense® - an analytics solution that helps social landlords identify, monitor and track housing hazards covered by Awaab’s Law, supporting a proactive and evidence-led approach to hazard management

RentSense®, RepairSense® and RiskSense® are all delivered as part of the PropertySense® analytics platform, providing a secure, scalable environment for combining hazard insight with operational housing, repairs and asset data.

Our solutions are used daily by thousands of housing professionals, supporting consistent, fair, and timely decisions that positively impact tenants’ lives.

Our purpose is simple: to empower social housing providers with trusted data and intelligent insight so they can focus on what matters most - supporting their tenants and communities.

What are we looking for?

The Technology team at Mobysoft is a diverse mix of people spanning Product, Engineering and Data. We operate in an open, collaborative and cross-functional environment, solving difficult problems for our customers. We empower teams and individuals to build, deliver and operate high quality technical solutions to help our Social Housing customers.

As Director of Engineering at Mobysoft, you will be the senior leader with ultimate accountability for engineering delivery, technical execution, and the effectiveness of our engineering organisation.

Reporting to the CTPO, you will lead multiple engineering teams working across both established products (RentSense, RepairSense) and our next-generation analytics platform, PropertySense. This is a pivotal role at a moment of significant transformation: running and improving live, customer-critical services while building a modern, scalable platform for the future.

You will provide clear leadership to Lead Engineers, ensuring delivery is predictable, quality remains high, and teams are supported to do their best work. You will partner closely with other Technology functions Product (led by our Director of Product), Data (led by our Head of Data), Delivery, and the wider business to translate strategy into executable plans and to surface risk, constraints, and trade-offs early and transparently.

This role suits a pragmatic, delivery-credible engineering leader who is comfortable operating in constraint, close to the detail when required, and focused on outcomes over ceremony.

Our Technology team is fully remote, with both UK and offshore staff.

Key Responsibilities, Activities and Decision Areas

What You Will Be Doing

Engineering Leadership & Delivery

• Take end-to-end accountability for engineering delivery, ensuring teams ship valuable, high-quality software predictably and sustainably.
• Lead and support a group of Lead Engineers, setting clear expectations around delivery, quality, behaviour, and collaboration.
• Establish and maintain effective planning, dependency management, and delivery rhythms, balancing short-term commitments with longer-term platform goals.
• Own and evolve engineering objectives and delivery metrics, ensuring progress is visible and measurable.
• Have accountability for adherence to SDLC processes and engineering best practices, in partnership with our Architect and Delivery lead.

Platform & Technical Execution

• Partner with the CTPO and our Architect on technical strategy and platform execution, helping translate the PropertySense vision into sequenced, achievable delivery plans.
• Drive the adoption of AI tooling within Engineering, improving our efficiency and throughput.
• Lead engineering across a hybrid environment, running and evolving legacy products while progressively modernising architecture, tooling, and ways of working.
• Ensure appropriate technical standards, architectural guardrails, and quality practices are in place without over-engineering or unnecessary process.
• Support teams working across cloud-native SaaS, data-intensive analytics, APIs, and full-stack applications on AWS.
• While this role does not require acting as the primary system architect, it does require strong technical judgement and the ability to challenge, guide, and support architectural decisions across teams.

Culture, People & Capability

• Build and sustain a healthy, collaborative engineering culture grounded in trust, accountability, and psychological safety. For us, psychological safety includes providing constructive challenge and escalation and not avoiding difficult conversations.
• Coach and develop Lead Engineers, helping them grow as leaders and delivery owners.
• Work closely with People & Leadership teams on hiring, performance management, progression frameworks, and succession planning.
• Act as a role model for pragmatic decision-making, continuous improvement, and learning from failure.

Cross-Functional & Commercial Partnership

• Work closely with Product, Delivery, Customer, and Commercial teams to align priorities and remove delivery blockers.
• Communicate clearly and credibly with senior stakeholders, including the executive team and, where appropriate, customers.
• Help the business understand engineering trade-offs, constraints, and risks, and influence decisions in the best interests of customers and the company as a whole.
• Ownership of continuous improvement/learning (alongside other functions) - e.g. incident management / postmortems

What You Will Be Accountable For

• Delivery Outcomes: Engineering plans that are realistic, transparent, and consistently met.
• Quality & Reliability: Systems that are secure, stable, and fit for purpose, with incidents handled calmly and professionally.
• Team Effectiveness: Engaged teams, clear ownership, and strong engineering leadership at all levels.
• Sustainable Progress: Balancing delivery pressure with long-term maintainability, platform evolution, and technical health.

Qualifications and skills

Required

• A strong background in software engineering, with experience leading engineering teams through Lead Engineers.
• Proven delivery of complex, data-driven SaaS products in a commercial environment, including operating across legacy systems and new platform development.
• Clear, pragmatic delivery leadership, covering planning, prioritisation, dependency management, and execution under real-world constraints.
• A solid understanding of modern software engineering practices, including AWS, CI/CD, DevOps, and agile delivery.
• The ability to communicate technical concepts clearly at both detailed and executive levels.
• Experience working cross-functionally, making balanced decisions that consider technology, customers, and commercial realities.
• Comfortable operating with ambiguity, making sound decisions with imperfect information and adjusting as learning emerges.
• A strong drive to achieve tangible, measurable delivery outcomes, with a focus on continuous improvement across teams.
• Strong facilitation, coaching, and influencing skills, supporting teams in adopting better ways of working.
• A mindset of learning and improvement, with the judgement to trial new approaches pragmatically and discard what doesn’t work

Desirable

• Experience in SaaS, data platforms or analytics products.
• Experience in platform or multi-team delivery environments.

The Person

You are someone who is:

• Decisive: Makes clear, timely calls instead of getting stuck in endless debate.
• Resourceful: Finds ways forward even when information, structure or certainty is missing.
• Resilient: Stays steady when things get messy and keeps others focused.
• Pragmatic: Chooses approaches that work, not ones that look good in theory.
• Influential: Gets buy-in across teams without relying on authority.
• Direct but respectful: Communicates plainly, cuts fluff and says the hard things well.
• Ownership-driven: Treats problems like theirs to solve, not someone else’s to chase.
• Collaborative: Builds trust quickly and brings people together around common goals.
• Adaptable: Adjusts quickly when priorities shift or plans change.

MobyIdeals:

You will behave in accordance with the MobyIdeals:

Customer-focused: We drive outcomes that create value for the customer. We continually challenge ourselves on ‘what’s in it for the customer’. We drive win/win/win solutions.

Collaborative: We operate as one, fostering open communication, diverse contribution, cooperation and trust. We inspire teams towards a common goal for success.

Outcome-orientated; We are driven by the end goal, rather than the process or steps to get there.

Accountable: We own decisions, are transparent, set clear expectations and consistently deliver on commitments

Courageous: We actively contribute and constructively challenge with positive intent. We think big and move at pace.

Innovative: We own and proactively search for solutions. We positively embrace problems and lead change.

If you are interested and would like to know more then please apply ASAP to simone.ryan@mobysoft.com. Please note that we are not working with any external Agencies for this position.