IT Assistant Apprentice
This is an exciting opportunity for an ambitious individual to begin a career in IT as an IT Assistant Apprentice working towards a Level 3 Digital Support Technician qualification. With full training, mentoring, and ongoing support, you will build strong foundational skills with a clear pathway to an IT Assistant role.
Role
- Provide technical support to employees regarding hardware and software issues
- Install, configure, and maintain hardware and software systems
- Troubleshoot technical issues and resolve them in a timely manner
- Support the security and integrity of company data by ensuring processes and protocols are followed
- Maintain an inventory of all IT equipment and software licenses
- Collaborate with various areas of the business to identify and implement new technologies that improve business operations
Training
Clear pathway to an IT Assistant role.
- Apprenticeship Standard
- Digital support technician (level 3)
- Training Provider
- GINGER NUT MEDIA LIMITED
- Working Week
- Monday to Friday 9am to 5pm
- Expected Duration
- 1 Year 4 Months
- Positions Available
- 1
- Closing Date
- Friday, 30th January 2026
- Start Date
- Saturday, 28th February 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Willingness to learn
- Empathy with clients
- Ability to prioritise
- Positive and Friendly
- Ability to work independently
- Effective time keeping
- Self-motivated
- Genuine interest in IT
- Work in fast-paced environment
- Consistent working methods
- Adaptability
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)
About the Employer
NEW HOMES LAW LTD
New Homes Law is a leading, dynamic, client-focused legal services provider specialising in residential property transactions across the UK. We work with some of the country’s top new build developers and shared ownership housing associations, delivering a seamless and customer-focused experience. Our modern, forward-thinking approach combines expert legal advice with cutting-edge technology, ensuring an efficient and transparent journey for every customer. At New Homes Law, we invest heavily in innovation, professional development, and customer satisfaction, making us a trusted partner in the property sector and an exceptional place to build your career.