ServiceNow Technical Consultant (contract)

Job Title: ServiceNow Technical Consultant
Location: London (Hybrid/Remote options depending on client needs)
Contract Length: 6-12 Months

Overview:
We are seeking an experienced ServiceNow Technical Consultant to support the delivery of ServiceNow implementations and enhancements across one or more client engagements. This role will suit a hands-on consultant who can work across the full delivery lifecycle, from design through to build and deployment.

Key Responsibilities:

• Design and deliver technical ServiceNow solutions aligned to client requirements

• Configure and customise the ServiceNow platform, including workflows, business rules, client scripts, UI policies, and integrations

• Provide technical leadership and guidance during implementations and upgrades

• Translate functional requirements into robust technical designs

• Build and support integrations using REST/SOAP APIs and middleware where required

• Ensure solutions adhere to ServiceNow best practices and platform standards

• Support testing, UAT, deployment, and post-go-live activities

• Troubleshoot and resolve complex technical issues

• Produce technical documentation and contribute to knowledge sharing

Key Skills & Experience:

• Strong hands-on experience as a ServiceNow Technical Consultant or Senior Developer

• In-depth knowledge of ServiceNow architecture and scripting (JavaScript)

• Experience across one or more ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM)

• Proven experience delivering ServiceNow implementations in client-facing environments

• Experience with integrations, data migration, and platform configuration

• Comfortable working autonomously in a contract role

Desirable:

• ServiceNow certifications (CSA, CAD, CIS)

• Consulting or systems integrator background

• Experience working in Agile delivery environments

• Previous contract experience

Start Date: ASAP (or flexible for the right candidate)