D365 CRM Manager
D365 CRM Manager
West Yorkshire (Hybrid - 2 days a week)
Nigel Frank International are partnering with an established End User in West Yorkshire who are searching for a D365 CRM Manager to become their in-house specialist and drive the evolution of their Dynamics 365 platform.
Role & Responsibilities
- Gather stakeholder requirements and create technical/functional specifications that will provide clear insight for the development team and other functional teams.
- Take ownership of the system and look at ways to extend the platform to ensure its being utilised to its capabilities.
- Provide tailored technical and functional support to users, managing their requests and troubleshooting when and where necessary.
- Collaborate with System Developers to ensure quality, project progression, and to check that the product matches specifications.
Skills & Qualifications
- Hands-on experience with MS Dynamics CRM across various end-to-end projects.
- Strong stakeholder management skills.
- Ability to understand data, troubleshoot issues, and suggest suitable solutions.
- Eye for detail, analytic approach to problem solving with the ability to manage workload prioritising key tasks and meeting agreed targets & deadlines.
Benefits
- Starting Salary - up to £60k
- Flexible, Hybrid working model - (2 days a week on-site in office).
- Excellent professional development, enhanced pension contributions, life assurance and more!