IT Manager
IT Manager - £50,000 - Coventry
We are recruiting for an IT Support Manager on behalf of a leading technology company in the manufacturing space in the Coventry area. This is a fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base.
Key Responsibilties:
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Lead and mentor a team of IT support engineers, providing guidance and technical expertise.
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Ensure timely resolution of technical issues related to desktops, laptops, mobile devices, and peripherals.
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Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met.
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Troubleshoot and resolve network-related issues, including TCP/IP, DHCP, DNS, and VPN configurations.
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Manage user accounts and permissions using Active Directory.
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Perform basic server administration tasks such as file sharing, security management, and user access control.
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Support and maintain Microsoft 365 environments, including troubleshooting and administration.
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Work with virtualization technologies such as VMware and Hyper-V.
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Implement and oversee backup and disaster recovery solutions.
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Communicate effectively with clients and internal stakeholders, translating technical issues into user-friendly solutions.
- Visit client sites to help with onboarding & deal with any serious issues.
The Technology You'll Be Working With:
- Azure
- Microsoft Server: MS Server, MS Clustering, AD, Group Policy
- Virtualization: VMware, ESXi, Hyper-V, vSphere
- Server Hardware: HPE & Dell Servers
- Microsoft Azure
- Office 365
- Backup Technologies: Veeam Backup, Replication
- TCP/IP, DNS, WINS, DHCP
- PowerShell
- SAN (HPE)
A full UK driver's license is essential & car is essential.
IT Manager - £50,000 - MSP - Coventry
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