Business Analyst Apprentice

About Bensons for Beds:

Bensons for Beds is a UK-based retailer specialising in beds, mattresses and bedroom furniture, helping customers improve their sleep through quality products and expert in-store advice.

About the role:

Your specific role provides essential support to the Business Analysis team by actively participating in meetings, shadowing senior analysts to gain insights into best practices, and assisting with documentation such as reports and presentations.

The role involves facilitating communication between stakeholders and the BA team, contributing to continuous improvement efforts, and helping maintain internal resources like templates and tools. The position also supports change management initiatives and coordinates BA activities across multiple projects and workstreams, ensuring smooth collaboration and effective delivery.

Responsibilities:

• User support and training: Support delivery of training sessions or knowledge-sharing workshops when needed. Assist with user queries and provide guidance on application functionality, during Early Life Support and to 2nd / 3rd line support.
• Documentation & reporting: Maintain accurate and up-to-date project documentation and logs.
• Continuous improvement: Support process mapping and analysis to identify inefficiencies and improvement opportunities.
• Collaboration & project support: Assist in gathering, documenting, and validating business requirements. Help maintain requirement traceability and ensure alignment with business objectives. Participate in solution validation activities, including functional testing and user acceptance testing. Collaborate with cross functional teams to ensure accurate understanding of requirements and deliverables.

Essential skills:

• Strong analytical and critical thinking abilities.
• Excellent written and verbal communication skills.
• Ability to work collaboratively across teams and departments.
• High attention to detail and accuracy in documentation.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Basic understanding of business processes and systems.
• Ability to manage time effectively and prioritise tasks.
• Comfortable working in a fast-paced, change-driven environment.

Additionally the following experience would be beneficial:

• Exposure to business analysis tools (e.g. Visio, Freshservice).
• Familiarity with Agile and Waterfall project methodologies.
• Basic project management skills, including task tracking and progress, understanding of project lifecycles and phases, awareness of risk, issue, and change management processes and supporting project planning and scheduling activities.
• Experience supporting or participating in Quality Assurance (functional testing and user acceptance testing).

Entry requirements:

• A Level 3 qualification plus 12+ months of work experience
• A business-related degree (e.g. business, finance, economics, maths)
• A non-business-related degree plus 6+ months of work experience
• Existing staff with 2+ years of relevant work experience

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information please visit the UK ENIC website.

Working hours: 37.5 hours per week.

Why you'll love working at Bensons:

• Everyday perks: From free tea and coffee to everyday support from our Wellbeing Partner, it’s the little things that make a big difference.
• Support when you need it: Our partnership with the Retail Trust gives you access to emotional, financial, and mental health support whenever life gets tough.
• Health & wellbeing, sorted: Enjoy access to a healthcare cash plan, plus wellbeing support from the Retail Trust. Some roles even include private medical cover with BUPA.
• Plan for the future: We offer solid pension contributions and salary sacrifice options, so you can build a brighter tomorrow.
• Life happens – we've got you: From income protection to life assurance, we’re here to support you and your family when it matters most.
• Cycle in style: Grab a new bike through our Cycle2Work scheme and commute the fun way!
• Save on big brands: Get exclusive discounts at Bensons for Beds, Dulux Trade, and loads of top retailers through Retail Trust.
• Celebrate loyalty: We love long service – and we reward it too.
• Plenty of time off: Enjoy generous holiday entitlement that grows with you. Management? You'll start with up to 36 days!

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.