Desktop Engineer

Desktop Engineer – Contract

London | Office-Based | 2-Month Contract

Competitive Daily Rate

We are working with a leading global organisation within the financial services sector to recruit an experienced Desktop Engineer for an on-site contract role based in London.

This position is hands-on and user-facing, providing high-quality deskside and walk-up IT support in a fast-paced corporate environment.

Key Responsibilities

• Provide first and second line desktop support for Windows 10 and Windows 11
• Deliver deskside and walk-up support via IT support desks or tech bars
• Support laptops, mobile phones, iPads, peripherals, and meeting room technology
• Log, track, and resolve incidents and service requests using an ITSM tool such as ServiceNow
• Support onboarding and offboarding, including device setup and user inductions
• Perform hardware and software troubleshooting and escalate issues when required
• Maintain build rooms, stock rooms, and assist with device decommissioning
• Support desk moves, equipment refreshes, and floor support when required
• Collaborate with wider IT teams to ensure high levels of customer satisfaction
• Provide occasional out-of-hours or weekend support when required

Required Skills and Experience

• Minimum two years' experience in a Desktop Support or Desktop Engineer role
• Strong hands-on experience with Windows 10 and Windows 11
• Experience supporting corporate mobile devices including iOS, Android, and iPads
• Strong customer service and face-to-face communication skills
• Experience working in a corporate or financial services environment preferred
• Knowledge of ITIL processes

Contract Details

• Location: London (office-based)
• Contract length: 2 months
• Start date: ASAP