Apprentice – Business Administrator
As we continue to grow, we’re looking for an enthusiastic Apprentice Applications Support Lead to join our team and develop their skills while playing a key role in supporting our clients and internal teams.
 Role
The Apprentice Applications Support Lead will provide first-line and second-line application support for AuditWise, assisting customers, resellers, and internal stakeholders with technical queries, troubleshooting, onboarding and product configuration.
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
The role offers long-term security and the opportunity to progress into a permanent position.
- Apprenticeship Standard
 - Business administrator (level 3)
 - Training Provider
 - VELOCITY 1st LIMITED
 - Working Week
 - Location: Holmes Chapel, 9.00 – 5.30 pm Monday - Friday (Work from home on Wednesdays).
 - Expected Duration
 - 1 Year 9 Months
 - Positions Available
 - 1
 - Closing Date
 - Monday, 10th November 2025
 - Start Date
 - Monday, 17th November 2025
 
Desired Skills
- Communication skills
 - Attention to detail
 - Organisation skills
 - Customer care skills
 - Problem solving skills
 - Analytical skills
 - Logical
 - Team working
 - Enthusiasm for technology, AI
 - interest in SaaS applications
 
Qualifications
- English GCSE, grade A*-C/ 9-4 (Essential)
 - Maths GCSE, grade A*-C/ 9-4 (Essential)
 
About the Employer
RAVENWARE LIMITED
AuditWise is an AI-driven quality monitoring and speech analytics platform designed for contact centres, BPOs, and compliance-driven industries. We help organisations transform their QA processes, improve compliance, boost employee performance, and deliver better customer experiences.
- Company
 - RAVENWARE LIMITED
 - Location
 - 3 THE CLOCKTOWER, MANOR LANE, HOLMES CHAPEL, CREWE, England
Hybrid / WFH Options - Employment Type
 - Advanced Apprenticeship
 - Salary
 - £15,000 a year
 - Posted
 
- Company
 - RAVENWARE LIMITED
 - Location
 - 3 THE CLOCKTOWER, MANOR LANE, HOLMES CHAPEL, CREWE, England
Hybrid / WFH Options - Employment Type
 - Advanced Apprenticeship
 - Salary
 - £15,000 a year
 - Posted