IT Support Technician Apprentice
An Apprentice IT Support Technician helps solve IT problems, set up systems, and provide support to maintain smooth operations within Renishaw. Working in the IT & Security Department, you’ll ensure global IT infrastructure and desktop equipment run efficiently.
Role
You’ll be part of the Service Desk team, responding to requests and incidents such as:
- Providing PCs, printers, and software
- Patching network ports and fixing data/phone issues
- Troubleshooting standard software (MS Office, SharePoint, ERP/CRM systems) and hardware problems
- Assisting with IT infrastructure issues like data outages
- Supporting ad hoc IT & Security projects
This apprenticeship will help you understand and develop a strong knowledge of:
- Communication networks, IT security, and remote infrastructure
- Data protection, privacy regulations, and health & safety
- Waste Electrical and Electronic Equipment (WEEE) directive
You’ll also develop skills in problem-solving, task prioritisation, time management, communication, and customer service.
Training
Successful completion of the apprenticeship will lead to the Level 3 Infrastructure Technician Standard, which will enable you to apply to be on the register of IT Technicians, confirming SFIA Level 3 professional competence.
- Apprenticeship Standard
- IT solutions technician (level 3)
- Training Provider
- GLOUCESTERSHIRE COLLEGE
- Working Week
- Monday to Friday, usual business hours (9am-5pm) with an early finish on a Friday.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Sunday, 22nd February 2026
- Start Date
- Tuesday, 1st September 2026
Desired Skills
- IT skills
- Attention to detail
- Problem solving skills
- Analytical skills
- Logical
- Team working
Qualifications
- English GCSE, grade 4-9 (Essential)
- Maths GCSE, grade 4-9 (Essential)
About the Employer
Renishaw
Renishaw is a global engineering company that designs and builds high-precision technology used in industries like healthcare, transport, and manufacturing. From metal 3D printing to measurement systems, our innovations help make products more accurate, reliable, and efficient. We work closely with our customers to solve complex engineering and science challenges. Our unique blend of pioneering research and product innovation helps our customers to solve complex engineering and science challenges, meaning we touch billions of lives around the world. Our Early Careers cohort consists of around 195 Graduates, 203 Apprentices and 58 Placements. You are the people who can make a real difference. By bringing your new and innovative ideas you will help keep Renishaw at the forefront of the industry, and that’s why we invest if your continuous development and success from day one.