Project Engineer - Leading Managed Service Provider

This is an exciting opportunity to join a fast-paced Project Delivery team responsible for understanding customer requirements, designing and scoping solutions, and delivering successful outcomes that align with quality and commercial objectives. While we maintain a core technology stack, the diversity of our client portfolio ensures exposure to a wide range of platforms, vendors, and solution types.

Key Responsibilities

• Contribute as a technical resource across the full lifecycle of internal and customer projects-design, implementation, testing, documentation, handover, and sign-off.

• Review, validate, and technically approve installations, upgrades, and change requests while ensuring robust planning, testing, and risk mitigation measures.

• Provide regular progress updates to Project Managers and key stakeholders.

• Produce high-quality technical documentation including design standards, project plans, proposals, handover packs, and training materials.

• Support pre-sales activities by preparing proposals and delivering presentations to prospective and existing customers.

• Review sales proposals to ensure alignment with internal standards, technical integrity, and suitability for customer requirements.

• Recommend solutions that are robust, cost-effective, and compliant, with a thorough understanding of risk and impact.

• Identify emerging technologies and present recommendations for adoption.

• Maintain an expert-level understanding of the organisation's product and solutions roadmap.

• Obtain and maintain relevant vendor accreditations as agreed with senior technical leadership.

• Adhere to internal change control processes and accurately log all billable time.

• Conduct technical audits of client environments, prepare reports, and present recommendations.

• Mentor junior members of the technical team and contribute to their professional development.

• Virtualisation: Strong experience with VMware; VCP certification preferred.

• Cloud Technologies: Proven experience migrating workloads to Microsoft cloud services, including Azure and Office 365.

• Security: Strong knowledge of Microsoft cloud security (MFA, Intune, compliance, email security).

• Microsoft Stack: Deep familiarity with Microsoft Server environments (2008-2022), Active Directory, SQL, DHCP, DNS, and server migration.

• Networking: Solid understanding of networking fundamentals, routing, VPNs, and vendor-specific hardware deployments.

• Backup & DR: Hands-on experience with backup platforms, disaster recovery solutions, and bare-metal recovery.

• Microsoft 365: Expertise across areas such as email migration, Intune deployment, Azure AD Join, AD Connect, SharePoint Online, DLP, MDM.

• Strong troubleshooting and root cause analysis capabilities.

• Exposure to alternative cloud platforms (AWS, Google Cloud)

• Experience with remote desktop technologies (VDI, AVD, Citrix, Terminal Services)

• Strong storage knowledge (iSCSI, SAN, NAS)

• PowerShell scripting capabilities

• Networking certifications (e.g., CCNA, Network+)

• Experience with automation tools such as Puppet, Ansible, or Salt

• Understanding of cloud-based telephony (e.g., 3CX, Microsoft Teams)

• Linux administration knowledge

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates