Sales Account Executive - ITSM

Our Watford based client is a trusted global SaaS organisation providing integrated solutions to some of the world's most dynamic industries. With secure technology, robust compliance, and a people-first culture, they believe in translating complex, project based implementations into scalable, managed service offerings.

This role is to join a team of relationship builders that create lasting value: you will develop a strategic sales pipeline working closely with teams in marketing, products, partners and expert services. You will understand that sales is a cross functional activity, reliant on excellent stakeholder management and the ability to employ a consultative and value-based approach to technical sales.

The role

• To design and execute a smart, data-driven sales strategy that wins new clients
• Identify key accounts, uncover pain points, and show how my client's solutions deliver measurable business value.
• Build your own pipeline through a mix of outbound prospecting, social selling, and inbound engagement.
• Run compelling demos and workshops that align directly with customer goals and challenges.
• Navigate multi-stakeholder deals with a consultative, value-based approach from first contact to close.
• Stay ahead of industry trends and feed fresh market intelligence into marketing, product, and leadership.

The requirements:

• Proven experience selling managed services, outsourcing solutions, or service-led SaaS offerings
• Solid understanding of managed service business models and the principles of recurring value creation
• Demonstrated ability to navigate complex, multi-stakeholder sales cycles and build long-term client relationships
• Proficiency with CRM systems (such as HubSpot or Salesforce), LinkedIn Sales Navigator, and sales enablement tools
• A customer-first mindset - proactive, solution-focused, and an exceptional communicator
• The ability to take ownership and act decisively to deliver measurable results
• A working knowledge of ITSM or related service delivery frameworks is preferred but not essential

If you are a strategic, consultative sales professional who thrives on building meaningful partnerships and closing complex, high-value deals. You'll be at the heart of driving new business across enterprise and mid-market clients - shaping the conversation around integration, automation, and managed services. If you seek to work in a hybrid manner and bring to the table your expertise in managing complex sales cycles and delivering service value, then I would love to hear from you.

For further information and an initial discussion please call Keith Wilkins today 

Please note that every application received is personally reviewed by our specialist team and it does not use automated screening tools, or AI. On occasion, a high volume of applicants will mean that we are unable to respond personally to your application and should this be the case please accept our apologies in advance.

Applicants must be eligible to live and work in the UK to apply for this role.

SDI Recruitment is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.