Customer Support Engineer (DERMS)

Job Description

Role: Customer Support Engineer - DERMS

Key Skills:

• Prior experience supporting DERMS or other OT/IT grid management platforms.
• Knowledge of GridOS ecosystem and integration with DERMS.
• Exposure to cybersecurity standards (NERC CIP, ISO 27001, SOC2).
• Cloud/hybrid deployment experience (Azure, AWS). xkybehq
• Certifications such as ITIL, Security+, or utility-specific systems training.
• Scripting/automation ski
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