Senior Business Analyst
Join Superdrug Head Office- Make a Real Difference Every Day!
Location: Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive
Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.Here's the exciting bit... A day includes:
Job Purpose: To work with the IT team and the wider business to identify, develop and implement improvements to complex technical systems and business processes. This will mean building a strong understanding of the business and forging productive working relationships with key stakeholders. You will then need to analyse the information you have gathered and use this to propose solutions, supporting your propositions with functional and systems design specifications. In addition, you will be involved throughout the development, delivery and testing phases, so will be able to influence the outcome of projectsMentor junior team members Key Accountabilities: Mentor internal IT team members in team using best practicesSupport business stakeholders with early business case production including business, technical and financial feasibility assessmentCoach the business around how to articulate their business requirements and associated business benefitsAct as a Business Analyst on critical IT Projects completing typical BA tasks including:Understanding and documenting business processes and workflows and their relationships to current and future software solutionsIdentifying, documenting and validating integration and data requirements across systems to ensure end-to-end solution coherencePartnering with business users to fully surface their requirements; conducting interviews with key project stakeholders, documenting and presenting the resultsAssisting business users, project managers and IT leadership in optimising the scope, benefits and risks of proposed projects; help manage expectations of users and managementAnalysing the impact of change requestsSupporting traceability from requirements through to QA; assisting in the definition of test plans and testing strategies and in the creation of test casesAssisting in the definition of roll out, training and user support plansCreating and/or reviewing manuals, procedures, and related user documentation; ensuring documentation is targeted to the appropriate audiencePresenting concepts in a concise and focused manner, including narrative, process diagrams, role and accountability diagrams and business-focused story boards Special Requirements: 6-8 years experience working as a Business AnalystRelated Business Analyst work experience involved in large scale business transformation projects, and use of structured Business Analysis methodologies for multi-million pound projects Experience working and implementing projects in a Retail based environmentUnderstanding of Retail / Warehouse Management Systems and ProcessesFlexibility to travel Position in Organisation: Reports to Business Systems Analysis Manager & RPA Product Manager Customer Contacts: Internal: Business project managersProject Sponsors and StakeholdersProject teamOther ASW colleagues worldwide External: Application suppliersSoftware suppliers Person Specification
ExperienceEssential: Proven Business Analyst experience involved in large scale business transformation projects in a retail environmentQualifications ‘A level or equivalentEssential: BCS Business Analysis CertificationDesirable: Degree level Skills & Knowledge
Related Business Analyst work experience involved in large scale business transformation projects, and use of structured Business Analysis methodologies for multi-million pound projectsStrong business focused Business Analyst with specific expertise and experience in Business Analysis and Requirements Development and ReportingExperience of translating strategy and concepts into practical, compelling and meaningful documentationExpertise in business process mapping and analysis working with people, process and technology on new solutionsStrong analytical, problem solving and negotiation skillsGood planning and time management skillsIT literate with experience of using MS Office applicationsStrong written, oral communication and presentation skillsAbility to work effectively in changing situations, shifting priorities and simultaneous demands.The ability to work within a team to achieve agreed objectives, both as a leader and as a team memberExperience of also carrying out Systems Analysis, Data Modelling and/or Service Management assignmentsProficient knowledge of structured Business Analysis methodologies and best practice
Here's what's in it for you: