Consumer Sales Apprentice

Exciting Sales Apprentice opportunity – earn while you learn, with a salary + commission at Talk UK Telecom, In Luton! Studying a Business and Administration Level 3 Apprenticeship, leading to a Sales Executive Level 4 Apprenticeship with a promotion!

An exciting opportunity to join Talk UK Telecoms as a Consumer Sales Apprentice. You will start your journey by completing a Business & Administration Level 3 Apprenticeship, and once this is completed you will have the opportunity to move upwards onto a Sales Executive Level 4 Apprenticeship.

In this role, you will be working with the wider team at Talk UK and will be mentored and trained to become an effective member of the team, working with Talk UK consumer customers.

The role responsibilities include dealing with any customer service queries, Such as billing queries or problems with phones, and getting these resolved, as well as proactively reaching out to customers to ensure they are happy with the service and address any concerns.

In addition, you will be responsible for managing contract renewals, talking through options and helping the consumer determine their preferred course of action moving forward. Each renewal will earn the apprentice a bonus payment.

**The interview and start date can be agreed with suitable applicants**
**Please note this opportunity can lead to becoming an Account Manager and completing a Sales Executive Level 4**
**Remember, there are opportunities to earn more money in the bonus scheme**

• communication skills

• Maths GCSE or equivalent, grade 4 (Desired)
• English GCSE or equivalent, grade 4 (Desired)