Onsite IT Engineer

Onsite IT Support

Are you a tech-savvy problem solver who thrives in a fast-paced, customer-facing environment? We're working with a leading IT services provider to recruit a Tech Bar Engineer to support a high-profile public sector client onsite in Glasgow.

This is a fantastic opportunity for someone who enjoys hands-on IT support, interacting with users at all levels, and being the go-to person for resolving day-to-day tech issues.

What You'll Be Doing:

• Acting as the face of the IT department at the onsite Tech Bar
• Providing first-line support for hardware and software issues (Windows OS, MS Office, mobile devices)
• Troubleshooting laptop issues, including RAM/battery swaps and re-imaging devices
• Assisting users with connectivity issues, password resets, and printer support
• Supporting new starters with setup and onboarding
• Offering proactive laptop health checks and floor-walking during major incidents
• Helping with meeting room tech setup and visitor support
• Managing returns, stock replenishment, and basic diagnostics
• Supporting internal events and identifying service improvements

What We're Looking For:

• Strong experience with Windows OS and general PC troubleshooting
• Familiarity with ITSM ticketing systems
• Excellent communication and customer service skills
• Ability to multitask and prioritise in a busy environment
• A proactive, flexible, and team-oriented approach

Why Apply?

• Be part of a dynamic, people-first tech services team
• Work in a visible, valued role supporting a major public sector organisation
• Gain exposure to a wide range of IT support tasks and technologies
• Opportunity to make a real impact on user experience and service delivery

Ready to be the face of IT support in a high-profile environment? Apply now to find out more - we're happy to talk you through the details.