Software Licensing Coordinator

Location: Birmingham (Hybrid - mix of office and home working)Contract Type: Permanent Salary: Up to £30,000 + benefits Hours: Monday - Friday, 9am - 5:30pm

We are looking for someone with a strong eye for detail, commercial awareness, and a passion for building excellent customer and vendor relationships to join the team. This is a fantastic opportunity for someone from a licensing, sales support, vendor management, or co-ordination background to take the next step in their career within the IT and technology sector.

This role offers genuine career progression, exposure to well-known vendors (particularly Microsoft), and the chance to build a rewarding career in a fast-paced and supportive environment.

What you'll be doing:

• Act as a key resource on Microsoft licensing and other vendor software, keeping your knowledge current through training and accreditations.
• Support colleagues and customers by preparing accurate, commercially viable quotations and ensuring compliance with vendor requirements.
• Work closely with vendors, suppliers, and internal teams to maintain smooth order processing and consumption billing.
• Be the central point of contact for operational requirements related to licensing deals.
• Assist with customer queries, pricing structures, and quote documentation.
• Support sales teams by maintaining clear and proactive communication throughout the sales cycle.
• Deliver excellent customer service standards across every interaction.

What we're looking for:

• 2-3 years' experience in a relevant role (licensing, VAR/distribution, IT reseller, or similar background highly desirable).
• Knowledge of software licensing models (Microsoft experience is particularly valuable).
• Strong written and verbal communication skills.
• Commercial awareness and the ability to analyse and present pricing options.
• High attention to detail with strong organisational skills.
• Flexible, adaptable, and able to manage multiple priorities in a fast-paced environment.

What's in it for you:

• Competitive salary (up to £30k) with benefits.
• Hybrid working model with flexibility.
• Genuine opportunities for progression and career growth.
• Training and development, including vendor-specific accreditation's.
• A supportive and inclusive team culture where your input is valued.