Service Engineer

• Job Title: Service Engineer
• Location: Welwyn Garden City, Herts
• Salary: £35,000 - £43,000 per annum +Company Vehicle
• Contract: Permanent, Full-time, Monday -Friday, 37.5 hours per week / Some flexibility maybe required / (Monday-Friday 08:00-17:00)

Service Engineer:

• Do you have experience working in a Service engineering role?
• Are you familiar working with either Genetec, C.Cure, or Lenel access control platforms?
• Have you worked with one of these major video platforms: Axis, Genetec, Avigilon, Bosch, or Milestone before?
• Are you experienced in delivering maintenance visits and have strong attention to detail?
• Do you pride yourself on providing outstanding customer service and problem solving skills?
• Does a varied role, where you’ll be working in London, with flexibility to travel across the UK and occasionally abroad appeal to you?
• Would you be confident operating in large-scale environments, including corporate offices, data centres, and satellite sites.
• Are you interested in working for a highly established organisation who are expanding with an outstanding reputation?

If you answered “yes” to some of the above, we’d love to hear from you!

Our Client:

Our client is a highly established organised which specialise in delivering and maintaining integrated security systems for leading companies in the UK and across Europe, Middle East & Africa. They pride themselves on not only meeting our clients’ expectations but strive to exceed them at every opportunity. They are an energetic and creative team with offices in the City of London and Hertfordshire. They have a clear focus on delivering excellence in high quality installations and maintenance contracts for prestigious clients across many sectors. As they continue to expand at this exciting time of growth they are looking for Service Engineers to join their field based engineering team.

Technical Expertise:

• Proven ability to manage reactive service calls and demonstrate exceptional fault-finding skills on enterprise-level security systems.
• Hands-on experience with at least one of, Genetec, C.Cure, or Lenel access control platforms.
• Strong proficiency with at least one major video platform: Axis, Genetec, Avigilon, Bosch, or Milestone.
• Solid networking skills are essential.

Attributes:

• Technically minded, proactive, and committed to continuous learning of new technologies.
• Strong team player with the ability to mentor junior engineers when required.
• Thrives in a service-focused role.

Working Environment

• Must be willing and able to work on both construction sites and fit-out environments.
• Experience of working across both large scale and small scale projects.
• Prepared to work primarily in London, with flexibility to around the UK or travel abroad if required.
• Willing to undertake occasional overtime, including weekends (approx. 1 per month) and some evenings when necessary.

Qualifications & Personal Attributes

• Engineering graduate or industry-specific certification.
• Full UK driving licence.
• Excellent communication skills.
• Organised, professional, and committed to maintaining the highest standards.
• Determined, proactive, and motivated to deliver on every project.

Benefits & Expenses

• Inclusion in Company Pension Scheme (after 3 months) with 5% employee contribution matched by our client, giving a total of 10% into retirement savings.
• Option to join Company Private Healthcare Scheme (after 3 months).
• Life Cover of 4x annual salary (after two years of continuous employment).
• Business mileage and travel costs fully covered by the company.
• 25 days holiday per annum (excluding Bank Holidays).
• Company mobile phone and laptop provided.

Thank you for your interest in this vacancy, which is being advertised by TalentHQ Ltd, acting as an Employment Agency. Your application will be considered alongside others, and we will contact you within 5 working days if you are shortlisted. Due to the high volume of applications we receive, we regret that we are unable to respond to each applicant individually. By applying for this role, you accept our Privacy Policy which you can find on our website.