IT Field Technician

IT Field Technician

From £26,000 DOE – Permanent

Swindon – On-site (with travel between schools)

Monday to Friday – 37.5 hours/week

Do you want to work in a dynamic and supportive team? Are you passionate about IT and education? Would you like to work for a well-established and growing IT services provider?

Our client has been delivering high-level IT support to the SME and education sectors. Known for their team-first culture and commitment to development, they are now looking for an IT Technician to support a group of primary school sites across Swindon areas.

Benefits:

• Free onsite parking
• Flexible working schedule for school drop off
• Excellent career progression opportunities
• Ongoing training and development
• Inclusive and supportive work environment
• Regular company events
• Company pension
• Sick pay
• Employee discounts
• 26 days holiday + bank holiday

Your Responsibilities as an IT Technician will include:

• Providing 1st and 2nd line support for PCs, laptops, iPads, printers, AV equipment, and peripherals
• Troubleshooting issues across Windows, Mac OS, and networking environments
• Managing user accounts, device imaging, and Office 365 support
• Performing regular system maintenance and antivirus checks
• Maintaining accurate records via the IT Helpdesk system
• Liaising with third-party vendors and internal teams
• Supporting users with OneDrive, SharePoint, Teams, and onboarding/offboarding processes
• Travelling between multiple school sites as part of your daily responsibilities

Required Skills and Qualifications:

• Minimum 2 years’ experience in IT support
• Strong support knowledge of Windows 10/11, Mac OS, networking, hardware repairs and Office 365
• Familiarity with Active Directory, file permissions, installations, configurations and printer support
• Excellent communication and customer service skills
• Must be comfortable travelling to multiple sites
• UK Driving License and own car (required)

If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV and we promise to get back to you. As champions of diversity and inclusion in the workplace, Thomas Professional commits to reviewing every application we receive with complete fairness and equality.

At THOMAS Professional, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs.

• THOMAS Professional is acting as an agency on behalf of the client for this position.
• Our purpose as a business is to pioneer ethical recruitment for a better working world.
• THOMAS Professional is proud to be a corporate member of the REC, the recruitment industry's leading professional body.

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