Data Quality Assistant

Job description

Job responsibilities

PRIMARY DUTIES & AREAS OF RESPONSIBILITY

Assists in the administration of data quality reports, including correction of errors and communication of issues to the relevant operational teams.

Weekly update of the Data Quality Performance Monitoring reports.

Cover of the Data Quality and GP Helpline on a daily basis, including regularly checking and completing requests via the Data Quality answerphone and team email account.

Monthly validation and correction of SUS (Secondary Uses Service) GP data.

Assists with the Teams Information Governance Toolkit agenda.

Attend the Data Quality Steering Group and provide administrative support.

Liaising with the iPM Management Team to discuss iPM Data Quality issues

Validates and updates GP and Demographics using SCR (Summary Care Record).

Assists in the investigation and rectification of data quality issues in a timely manner, ensuring Trust targets are met, whilst liaising with administration teams and management.

Actively communicate urgent and ad-hoc data quality issues to the Service Line Teams.

Provides other administrative support to the Data Quality Team.

Update reports and dashboards supporting the Information Analysts, including use of Excel.

Use SQL Server Management Studio to extract Trust information and update records.

Regularly check the Docman system to ensure that all electronic rejected discharges are dealt with in an appropriate and timely fashion.

Assist from a Data Quality perspective with the implementation of any future EPR system.

Updating the RTT huddle slides with the latest LUNA national data quality position.

Information Business Partners

Data Quality and RTT Validators

Data Quality Team

Head of Performance and Management Information

Head of Data, Analytics and Automation

Information Team Leader

Members of the Performance & Management Information Team

Patient Access Team

Costing Team

Clinical Systems Team

Clinical Systems Trainers

Wards Clerks

Clinical Administration Managers and their teams

Other iPM/PCM Users

OTHER

To support and enhance the continual quality initiative ensuring a quality first approach to all aspects of work.

Maintain personal and professional development to meet the changing demands of the job, participate and initiate appropriate training activities.

To undertake other duties as directed by the RTT Validator, Information Business Partner and Head of Data, Analytics and Automation.

To ensure that an Individual Performance Review is obtained from the supervising line manager on an annual basis.

Note

This job description is neither definitive nor exhaustive and is not intended to be totally comprehensive. It may be reviewed in the light of changing circumstances following consultation with the post holder. This job description is to be read in conjunction with all current University Hospitals Plymouth NHS Trust, procedures & guidelines.

For further details, please see the attached Job Description and Person Specification.

Person Specification

Knowledge & Experience

• Used to changing priorities and tight deadlines
• Demonstrable Experience of the use of Microsoft Outlook
• Proven Knowledge of standard Windows/Microsoft packages
• Some Proven knowledge of Microsoft Word and Excel (full training will be given)

• Proven Knowledge of iPM System
• Proven Knowledge of the PCM system
• Demonstrable Experience of using Excel and Word
• Demonstrable Experience working in a team
• Demonstrable Experience with creating agendas and taking minutes
• Proven Basic knowledge of SQL would be advantageous but not necessary

Qualifications

• Educated to GCSE or equivalent standard
• An English language Qualification equivalent to GCSE Grade C or above
• Computer literate

• NVQ2 or equivalent in either Administration, Customer Service and / or IT skills

Aptitude & Abilities

• Good communication skills, written and verbal
• Attention to detail
• Accuracy
• Time management skills
• Organisational skills
• Ability to work well within a busy environment
• Good telephone manner
• Ability to maintain confidentiality
• Good customer services skills
• Ability to work in both home and office environments

Disposition/Attitude/Motivation

• Team Player
• Patience
• Analytical
• Determined and self motivated
• Outgoing
• Energetic and enthusiastic

Other Factors

• A 'flexible' approach to work.
• Able to learn what is required from all teams within Performance Information.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Brittany House

Brest Road

Plymouth

PL6 5YE

Employer's website

https://www.plymouthhospitals.nhs.uk/