IT Support Engineer

IT Support Engineer | 6 Month Contract | London

My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services.

The successful candidate will also play a key role in an office laptop rollout project.

IT Support Engineer Experience/Technologies:

-  Experience rolling out and imaging laptops.

-  Understanding of Windows 10/11 operating system – Administration and support

-  Microsoft Stack including Office 365 – Administration and support

-  Active Directory – Administration and management

-  Using ticketing system to respond to portal requests – User support

-  Communication and interpersonal skills.

Key responsibilities of the IT Support Engineer:

-   Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network related.

-   Troubleshoot and resolve issues related to M365, Active Directory and Windows 11.

-   Diagnose and resolve network connectivity and troubleshooting issues

-   Contribute to technology updates and develop ITIL best practices.

The successful IT Support Engineer candidate will be commutable 5 days a week to Central London

Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website.

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