IT Support Engineer

IT Support Engineer Fenchurch Street 3-month Contract

My client is looking for an IT Support Engineer to provide Tech Bar support, delivering an excellent on-site user experience. The successful candidate will offer approachable, face-to-face technical assistance to staff across the business.

It s a friendly, service-driven environment where IT support meets customer care. You ll assist users with device issues, software troubleshooting, connectivity problems, and account support.

Key responsibilities of the IT Support Engineer:

• Provide 1st and 2nd line technical support to users across the business.
• Manage and resolve walk-up requests, ensuring timely and effective service.
• Onboard new starters, ensuring a smooth onboarding experience.
• Manage and resolve an excess of IT support tickets in a timely manner.
• Configure, deploy, and support end-user devices.

IT Support Engineer Experience/Technologies:

• Proficiency with the Microsoft stack, including Office 365 (administration and support).
• Hands-on experience with Active Directory (user account management and support).
• Strong understanding of Windows 10/11 operating systems (administration and troubleshooting).
• Excellent communication and interpersonal skills.
• Proven ability to engage with users at all levels of the business.

Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website.

Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on IT Recruitment.