IT Technical Specialist - EUS

About The Role Team – Microsoft & Shared Applications - Vitality Technology Working Pattern - Hybrid – 2 days per week in any of the UK Vitality offices (Bournemouth, London or Stockport) Full time hours.We are happy to discuss flexible working! Top 3 skills needed for this role:

• Advanced Microsoft 365 & Azure/Entra ID administration
• Strong Active Directory, Group Policy & endpoint management expertise (Intune/Autopilot)
• Technical project delivery experience 

What this role is all about: In this role, you’ll play a key part in keeping our core Microsoft infrastructure running at its best, across both on-premise and cloud. From delivering expert BAU support to guiding junior team members, you’ll help us shape and evolve our technology landscape. You’ll also get hands-on with roadmap activity and projects, sometimes leading your own small initiatives and working closely with our architects to bring new ideas to life. Key Actions

• Take ownership of supporting and maintaining Vitality’s core Microsoft infrastructure, both on-premise and in the cloud, ensuring our systems stay resilient, secure and high-performing.
• Work closely with our Service Desk teams and trusted third-party partners to keep Vitality’s IT services running smoothly for our people and customers.
• Drive smarter ways of working by automating and orchestrating services where it adds real value.
• Grow your expertise to SME level, contributing to service roadmaps and playing an active role in business-critical projects.
• Create and maintain clear, high-quality documentation that helps the wider team succeed.
• Spot opportunities for technology improvements and work with senior engineers or architects to bring them to life.
• Lead the day-to-day support experience, managing incidents, fulfilling requests, and acting as a trusted SME and escalation point for your area. 

What do you need to thrive?

• Extensive recent experience in relevant Microsoft disciplines
• Strong expertise in Microsoft 365 administration and troubleshooting
• Advanced knowledge of Active Directory, Group Policy, and Entra ID
• Experience with Intune, Autopilot, and endpoint security management
• Proficiency in PowerShell scripting and automation
• Excellent problem-solving, communication, and documentation skills
• Relevant certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator, Azure Virtual Desktop Specialist etc)

So, what’s in it for you?

• Bonus Schemes – A bonus that regularly rewards you for your performance
• A pension of up to 12%– We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance – With its own set of rewards and benefits
• Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will:

• Help you to be the healthiest you’ve ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.About The CompanyWe're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.Ready to find out if we’re the right fit for you? We can’t wait. Diversity & Inclusion At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.Vitality’s approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.