Service Desk Analyst
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Birmingham, West Midlands, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £130 per day
Role: Service Desk Analyst Location: Birmingham Rate: 130 p/d Duration: 3 Months initial contract Hays Technology is looking for a service desk analyst to join an exciting client's team. You will be responsible for delivering high-quality technical support to staff across a diverse range … services and locations. This role will handle incoming support requests, resolve incidents, and contribute to continuous service improvement initiatives, including the development of a centralised knowledge base. What you will be doing: Act as the first point of contact for IT-related queries via phone, email, and ticketing system. ...