2 of 2 Contract Service Management Jobs in Birmingham

and MS-SQL databases * A point of escalation for all Application related issues * Working as part of a second line support function following incident management through to incident resolution. Natural problem solving with ability to apply previous experience to new problems working towards root cause analysis * Working with third … customer and keeping them in mind when taking actions or making decisions Key Skills The post holder must have: * Understanding of ITIL process, incident management, change management and problem management including working to strict SLAs. * Ability to understand business logic, technical tools and be an analytic thinker … restores and the Application Disaster Recovery (DR) process Experience * Knowledge of web services, distributed systems, and web application development * Previous experience of Incident and Service Request resolution using Service Management Tools * An appreciation of Application languages and technologies including SQL, HTML, .Net, C# and IIS hosting * Experience More ❯

Jeopardy Coordinator- £12.62 an hour-hybrid- administration About the roleAs a Field Service Management Jeopardy Coordinator, you will be responsible for allocating work out to the Tech engineers. You will be using an automated system to allocate roles, manually assigning the work, arranging for extra staff, arranging parts More ❯