3 of 3 Contract Service Management Jobs in Birmingham

Transition Manager//Senior Service Manager//Service Transition Manager//IT Service Manager//Birmingham (Hybride 1 day a week onsite)//12 months//£570/day (£71.25/hour) Umbrella REED Technology are working with a client who are seeking an experienced Transition Manager to oversee a major … supplier transition and drive service management maturity improvements across the organisation. This is a high-impact role requiring strong leadership, excellent stakeholder management, and deep expertise in service transition and ITIL-based practices. The successful candidate will ensure the seamless transfer of services from incumbent suppliers to new providers, establish governance controls, and implement best practice … frameworks to strengthen operational capabilities. Key Responsibilities Lead Transition Delivery: Plan and manage the full lifecycle of supplier transition, ensuring minimal disruption and business continuity. Service Management Maturity: Assess current practices, develop a maturity roadmap, and embed continual service improvement across ITIL processes. Stakeholder Engagement: Act as the single point of contact for onboarding and transition, ensuring More ❯

We are looking for an experienced and highly capable Transition Manager to lead the seamless transition of service management operations from incumbent suppliers to a newly appointed strategic provider. This role is central to enabling the organisation's transformation journey, ensuring minimal disruption to critical operations while establishing the foundation for service excellence through enhanced maturity Rate … 650.00 per day inside ir35 Location - Midlands - once a week onsite Duration - 12 months The role Manage the end-to-end transition of service management operations from incumbent suppliers to a new service provider, ensuring minimal disruption to business operations and critical infrastructure Key Responsibilities Lead the full life cycle of both Service Transition and Service Management Maturity programmes. Develop and maintain a Transition Management Plan covering governance, schedules, risk, and resource allocation. Ensure delivery aligns with organisational governance, security, and compliance frameworks. Establish and manage project milestones, dependencies, and delivery timeline Oversee the transition of responsibilities, systems and processes from incumbent to new suppliers Create and manage a cutover and continuity plan More ❯

largest GP super-partnerships in the UK, operating across 53 sites, serving over 470,000 patients, and employing 1,600+ staff. We are always exploring innovative solutions to improve service delivery and scale best practices across the organisation. Winners of various of technology awards across Primary Care, we are leading the way with technology as we share best practices … across HR and Workforce Development, Training, Finance, Governance, Patient Experience, Informatics, Infrastructure, Business Development, and General Administration. The team is expanding as more practice-based functions are centralised, improving service resilience and reducing day-to-day pressures. All employees are welcomed to take enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our … bolster standard automation software. Skills Essential Strong analytical and problem-solving skills, with the ability to break down complex processes and identify effective automation solutions. Excellent organisational and time management skills, with the ability to prioritise tasks and work independently. Highly effective oral and written communication skills, including the ability to explain technical concepts clearly to non-technical stakeholders. More ❯