2 of 2 Contract Customer Service Jobs in Coventry

Hybrid 1/2 days on site per week You will work with a small team of systems professionals to provide a shared service to business units hosted on the iTrent platform. You will collaborate closely with key stakeholders to ensure alignment with business objectives. This role offers an office-based working arrangement with the ability to work … likely to extend) Experience in Business Issue analysis, solution identification, balance scorecards, Business Cases & Requirements is essential, as is experience of working with Agile Delivery Methods.You will be providing customer service to our key stakeholders (HR and payroll teams), supporting with business-as-usual systems operation and helping maintain/develop new system features. We are championing a … including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused and pragmatic in their approach to delivery Passionate about improving performance in the sector through smart infrastructure and digital transformation of operations What you need to do now More ❯

Hybrid 1/2 days on site per week You will work with a small team of systems professionals to provide a shared service to business units hosted on the iTrent platform. You will collaborate closely with key stakeholders to ensure alignment with business objectives. This role offers an office-based working arrangement with the ability to work … to extend) Experience in Business Issue analysis, solution identification, balance scorecards, Business Cases & Requirements is essential, as is experience of working with Agile Delivery Methods. You will be providing customer service to our key stakeholders (HR and payroll teams), supporting with business-as-usual systems operation and helping maintain/develop new system features. We are championing a … including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused and pragmatic in their approach to delivery Passionate about improving performance in the sector through smart infrastructure and digital transformation of operations What you need to do now More ❯