Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices. Knowledge of managing cloud printing. Experience managing asset inventory. Desktop support experience in Microsoft Managed Desktop environments. ITIL certification or process knowledge. Person Specification Informing Provides the information people need to perform their jobs and to feel engaged with the team and organization. Delivers informative and quantifiable updates More ❯
Master's degree or equivalent professional qualification or experience. Post Graduate Diploma in Digital Health Leadership for digital change leaders or experience. IT Service/project management qualification e.g. ITIL, MSCE, MSC or equivalent; MSP, PRINCE2 or similar Agile training. Evidence of Continuous Personal Development Experience Essential Substantial experience of large (multi-£million) programmes of informationtechnology enabled change in More ❯
disruption to services. Where You'll Work: This is a cross-site role. Basildon HospitalBroomfield HospitalSouthend Hospital Main duties of the job Fully understand and advocate the use of ITIL principles Service Catalogue Management, and Service Level Agreement (SLA) Management, in line with local policies and procedures. Demonstrate a good understanding of reporting tools such as SCCM and SQL, using More ❯
Huntingdon, Cambridgeshire, United Kingdom Hybrid/Remote Options
Nationwide People Ltd
mgmt level Switching/Routing (Cisco or Alcatel) Kemp (or other load balancers) IIS/Apache (applying certs, binding ports, troubleshooting) Ansible (running scripts, creating a bonus) Netbox Solarwinds ITIL/Prince2/Agile Creating and following technical documentation Supporting other teams including being a point of escalation Experience of technical change processes Able to engage in technical discussion, present More ❯
and change management activities as needed. Requirements: Previous experience in a Service Desk or IT support role. Familiarity with ManageEngine or similar IT service management (ITSM) tools. Understanding of ITIL principles and IT support best practices. Strong troubleshooting and problem-solving skills. Excellent communication and organizational abilities. Desirable: Experience working in a corporate or multi-site IT environment. Working knowledge More ❯
and change management activities as needed. Requirements: Previous experience in a Service Desk or IT support role. Familiarity with ManageEngine or similar IT service management (ITSM) tools. Understanding of ITIL principles and IT support best practices. Strong troubleshooting and problem-solving skills. Excellent communication and organizational abilities. Desirable: Experience working in a corporate or multi-site IT environment. Working knowledge More ❯
Stevenage, Hertfordshire, United Kingdom Hybrid/Remote Options
Morgan Philips Group
managing complex IT projects, specifically those involving transition or transformation of ITSM services, MSP transitions, and ITSM tooling ( ServiceNow essential ) implementations. A strong understanding of ITSM frameworks (such as ITIL). A strong understanding of IT service operations, service management, infrastructure, applications, data, Cyber security, and the overarching services provided by MSPs Proven ability to collaborate, build relationships and influence … and ensuring escalation processes in place and used effectively. Experience of financial accounting and reporting practices. such as costs and risks. Degree or equivalent, professional qualification advantageous (such as ITIL foundation, ITIL Service Operations, and PRINCE2/AgilePM). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a More ❯
Alexander Mann Solutions - Public Sector Resourcing
speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance. Desirable: . ITIL accreditation or experience of working in an ITIL environment. . Experience or knowledge of Google Workspace. . Experience or knowledge of MacOS. Please be aware that this role can only More ❯
Oversee Period Close activities and ensure financial data integrity across modules. Manage small-scale enhancements (under 15 days) through full lifecycle: requirements gathering, design, testing (UAT), and deployment under ITIL framework. Collaborate with project teams to support transition of larger initiatives into Business-as-Usual (BAU). Support quarterly Oracle Cloud upgrade cycles, including impact analysis, testing, and deployment. Provide … compliance and financial controls. Awareness of CIS/Apps & Certs solutions is a plus Skills & Competencies Oracle Cloud Financials (essential) Financial analysis, budgeting, and forecasting SQL and data reporting ITIL v3/v4 processes and structured ITSM tools Excellent problem-solving and analytical skills Strong communication and stakeholder management abilities Ability to work independently and manage multiple priorities What We More ❯
hoc IT requests and contribute to small projects that make a big difference. Work closely with the IT Service Desk Team Lead and collaborate with a supportive team. Follow ITIL best practices and maintain accurate ticket documentation. Person Specification Essential skills will include: ITIL knowledge and a solid understanding of service management. Proven ticket handling experience in a busy service More ❯