ITIL Contract Job Trends in the East of England

ITIL (Information Technology Infrastructure Library)
England > East of England

The table below provides summary statistics and contractor rates for jobs advertised in the East of England requiring ITIL skills. It covers vacancies from the 6 months leading up to 28 September 2025, with comparisons to the same periods in the previous two years.

6 months to
28 Sep 2025
Same period 2024 Same period 2023
Rank 43 27 15
Rank change year-on-year -16 -12 -3
Contract jobs citing ITIL 56 76 151
As % of all contract jobs advertised in the East of England 4.27% 5.04% 8.11%
As % of the Processes & Methodologies category 4.77% 6.16% 9.25%
Number of daily rates quoted 26 32 80
10th Percentile £206 £180 £263
25th Percentile £220 £231 £350
Median daily rate (50th Percentile) £400 £350 £470
Median % change year-on-year +14.29% -25.53% +17.50%
75th Percentile £508 £532 £650
90th Percentile £681 £573 £800
England median daily rate £450 £475 £486
% change year-on-year -5.26% -2.26% +2.32%
Number of hourly rates quoted 19 18 39
10th Percentile £14.99 - -
25th Percentile £15.65 £14.16 £13.41
Median hourly rate £17.96 £16.30 £13.66
Median % change year-on-year +10.18% +19.33% -
75th Percentile £37.46 £21.37 £14.46
90th Percentile £57.80 £23.58 £15.75
England median hourly rate £29.60 £23.80 £16.50
% change year-on-year +24.37% +44.24% +6.45%

All Process and Methodology Skills
East of England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the East of England.

Contract vacancies with a requirement for process or methodology skills 1,175 1,233 1,633
As % of all contract IT jobs advertised in the East of England 89.69% 81.76% 87.65%
Number of daily rates quoted 507 449 880
10th Percentile £200 £204 £227
25th Percentile £388 £310 £387
Median daily rate (50th Percentile) £505 £442 £500
Median % change year-on-year +14.25% -11.60% -
75th Percentile £600 £550 £631
90th Percentile £688 £638 £738
England median daily rate £510 £525 £550
% change year-on-year -2.86% -4.55% -
Number of hourly rates quoted 320 347 372
10th Percentile £14.38 £14.84 £13.42
25th Percentile £16.05 £15.62 £14.25
Median hourly rate £22.63 £40.00 £19.81
Median % change year-on-year -43.43% +101.92% -5.67%
75th Percentile £60.00 £60.00 £65.00
90th Percentile £75.00 £67.50 £77.50
England median hourly rate £25.15 £43.00 £44.50
% change year-on-year -41.51% -3.37% +53.16%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Daily Rate Trend in the East of England

Contractor daily rate distribution trend for jobs in the East of England citing ITIL.

Contractor daily rate distribution trend for jobs in the East of England citing ITIL

ITIL
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing ITIL in the East of England over the 6 months to 28 September 2025.

Daily rate histogram for ITIL in the East of England

ITIL
Hourly Rate Trend in the East of England

Contractor hourly rate distribution trend for jobs in the East of England citing ITIL.

Contractor hourly rate distribution trend for jobs in the East of England citing ITIL

ITIL
Hourly Rate Histogram in the East of England

Hourly rate distribution of jobs citing ITIL in the East of England over the 6 months to 28 September 2025.

Hourly rate histogram for ITIL in the East of England

ITIL
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the East of England region over the 6 months to 28 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +3 20 £416 -18.78% 18
Hertfordshire -7 16 £500 +42.86% 22
Suffolk +10 10 £220 +4.76% 5
Bedfordshire -8 7 £450 -5.26% 19
Essex -5 2 £163 -53.57% 4
Norfolk -11 1 - -
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (12.50%) SharePoint
2 2 (3.57%) Apache
2 2 (3.57%) Microsoft Exchange
3 1 (1.79%) IIS
3 1 (1.79%) MS Project Server
3 1 (1.79%) Tomcat
Applications
1 5 (8.93%) Microsoft Excel
1 5 (8.93%) Microsoft PowerPoint
2 3 (5.36%) Microsoft Office
3 1 (1.79%) Microsoft Project
Cloud Services
1 15 (26.79%) Microsoft 365
2 10 (17.86%) Azure
3 3 (5.36%) Entra ID
4 2 (3.57%) AWS
4 2 (3.57%) GCP
5 1 (1.79%) Dynamics 365
5 1 (1.79%) IBM Cloud
5 1 (1.79%) Mimecast
5 1 (1.79%) Nutanix
5 1 (1.79%) OCI
5 1 (1.79%) OneDrive
5 1 (1.79%) Power Platform
5 1 (1.79%) ShareGate
Communications & Networking
1 11 (19.64%) Wi-Fi
2 5 (8.93%) VPN
3 3 (5.36%) DHCP
3 3 (5.36%) DNS
3 3 (5.36%) Firewall
3 3 (5.36%) SAN
4 2 (3.57%) TCP/IP
4 2 (3.57%) WAN
4 2 (3.57%) Wireless
5 1 (1.79%) BGP
5 1 (1.79%) Internet
5 1 (1.79%) LAN
5 1 (1.79%) NAS
5 1 (1.79%) OSPF
5 1 (1.79%) SD-WAN
Database & Business Intelligence
1 1 (1.79%) Amazon Aurora
1 1 (1.79%) Amazon RDS
1 1 (1.79%) Big Data
1 1 (1.79%) MySQL
1 1 (1.79%) PostgreSQL
1 1 (1.79%) Power BI
1 1 (1.79%) SAP HANA
1 1 (1.79%) SQL Server
1 1 (1.79%) SQL Server Integration Services
1 1 (1.79%) SQL Server Reporting Services
Development Applications
1 3 (5.36%) AdminStudio
General
1 21 (37.50%) Social Skills
2 6 (10.71%) Analytical Skills
3 5 (8.93%) Organisational Skills
3 5 (8.93%) Retail
4 4 (7.14%) Public Sector
5 3 (5.36%) Documentation Skills
6 2 (3.57%) Legal
6 2 (3.57%) Local Government
7 1 (1.79%) Finance
7 1 (1.79%) Games
7 1 (1.79%) Inclusion and Diversity
7 1 (1.79%) Telecoms
Job Titles
1 17 (30.36%) Analyst
2 12 (21.43%) Service Analyst
2 12 (21.43%) Service Desk Analyst
3 8 (14.29%) Support Engineer
3 8 (14.29%) Technical Analyst
4 6 (10.71%) Desktop Engineer
4 6 (10.71%) Desktop Support
4 6 (10.71%) Desktop Support Engineer
5 5 (8.93%) Call Centre Analyst
5 5 (8.93%) Service Manager
5 5 (8.93%) Technical Services Analyst
6 3 (5.36%) Infrastructure Engineer
6 3 (5.36%) IT Support
6 3 (5.36%) Project Manager
6 3 (5.36%) SC Cleared Desktop Support
7 2 (3.57%) Compliance Consultant
7 2 (3.57%) Incident Manager
7 2 (3.57%) Information Security Consultant
7 2 (3.57%) IT Services Manager
7 2 (3.57%) Windows Engineer
Libraries, Frameworks & Software Standards
1 2 (3.57%) Software Packaging
2 1 (1.79%) Oracle Fusion
Miscellaneous
1 4 (7.14%) Self-Motivation
2 3 (5.36%) iPad
2 3 (5.36%) iPhone
2 3 (5.36%) Security Operations Centre
2 3 (5.36%) Smartphone
3 2 (3.57%) Analytical Mindset
3 2 (3.57%) CMDB
3 2 (3.57%) Enterprise Software
3 2 (3.57%) Linux Command Line
3 2 (3.57%) PMI
3 2 (3.57%) Security Posture
4 1 (1.79%) Data Centre
4 1 (1.79%) Data Protection Act
4 1 (1.79%) IoT
4 1 (1.79%) Management Information System
4 1 (1.79%) NHS
4 1 (1.79%) Onboarding
4 1 (1.79%) Private Cloud
4 1 (1.79%) Public Cloud
4 1 (1.79%) Virtual Team
Operating Systems
1 18 (32.14%) Windows
2 10 (17.86%) Windows 10
3 9 (16.07%) Windows Server
4 4 (7.14%) Linux
5 3 (5.36%) Apple iOS
5 3 (5.36%) CentOS
6 2 (3.57%) Mac OS
6 2 (3.57%) Oracle Linux
7 1 (1.79%) Red Hat Enterprise Linux
Processes & Methodologies
1 22 (39.29%) Customer Service
2 17 (30.36%) Problem-Solving
3 14 (25.00%) Incident Management
4 10 (17.86%) Service Delivery
4 10 (17.86%) Stakeholder Management
5 8 (14.29%) ITSM
5 8 (14.29%) Roadmaps
6 7 (12.50%) Agile
6 7 (12.50%) Antivirus Management
7 6 (10.71%) Asset Management
7 6 (10.71%) Project Management
7 6 (10.71%) Root Cause Analysis
7 6 (10.71%) Service Management
7 6 (10.71%) Time Management
7 6 (10.71%) Vulnerability Management
8 5 (8.93%) Incident Response
8 5 (8.93%) Mathematics
8 5 (8.93%) Migration
8 5 (8.93%) Project Delivery
9 4 (7.14%) TOGAF
Programming Languages
1 4 (7.14%) PowerShell
2 3 (5.36%) Shell Script
3 1 (1.79%) Bash
3 1 (1.79%) Java
3 1 (1.79%) SQL
3 1 (1.79%) T-SQL
3 1 (1.79%) VBScript
Qualifications
1 17 (30.36%) Security Cleared
2 15 (26.79%) SC Cleared
3 11 (19.64%) Microsoft Certification
4 10 (17.86%) A+ Certification
4 10 (17.86%) MCSA
5 7 (12.50%) ITIL Certification
6 4 (7.14%) CISSP
7 3 (5.36%) CBAP
7 3 (5.36%) CISM
7 3 (5.36%) Degree
7 3 (5.36%) DV Cleared
7 3 (5.36%) OSCP
8 2 (3.57%) Cisco Certification
8 2 (3.57%) PMI Certification
9 1 (1.79%) BC Cleared
9 1 (1.79%) CCNA
9 1 (1.79%) CCNP
9 1 (1.79%) CEH
9 1 (1.79%) MCTS
9 1 (1.79%) PMP
Quality Assurance & Compliance
1 5 (8.93%) SLA
2 4 (7.14%) ISO/IEC 27001
2 4 (7.14%) NIST
2 4 (7.14%) PCI DSS
3 3 (5.36%) COBIT
3 3 (5.36%) Cyber Essentials
3 3 (5.36%) Cyber Essentials PLUS
3 3 (5.36%) GDPR
4 1 (1.79%) NCSC
System Software
1 19 (33.93%) Active Directory
2 2 (3.57%) Hyper-V
3 1 (1.79%) BitLocker
3 1 (1.79%) Docker
3 1 (1.79%) VMware Infrastructure
Systems Management
1 8 (14.29%) Microsoft Intune
2 6 (10.71%) SCCM
3 2 (3.57%) Ansible
4 1 (1.79%) Jamf Pro
4 1 (1.79%) Kubernetes
4 1 (1.79%) Progress Chef
4 1 (1.79%) Puppet
4 1 (1.79%) Salt
4 1 (1.79%) Terraform
4 1 (1.79%) WSUS
Vendors
1 18 (32.14%) Microsoft
2 17 (30.36%) ServiceNow
3 11 (19.64%) Citrix
4 5 (8.93%) Oracle
5 3 (5.36%) McAfee
5 3 (5.36%) Starlink
6 2 (3.57%) Barracuda Networks
6 2 (3.57%) Cisco
6 2 (3.57%) Dell
6 2 (3.57%) Red Hat
6 2 (3.57%) Tenable
6 2 (3.57%) VMware
7 1 (1.79%) Fortinet
7 1 (1.79%) IBM
7 1 (1.79%) Juniper
7 1 (1.79%) Progress
7 1 (1.79%) Qualys
7 1 (1.79%) Salesforce
7 1 (1.79%) SAP
7 1 (1.79%) Sophos