ITIL Contracts in the East of England

ITIL (Information Technology Infrastructure Library)
England > East of England

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 18 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 22 11 13
Rank change year-on-year -11 +2 -5
Contract jobs citing ITIL 120 208 245
As % of all contract jobs advertised in the East of England 6.35% 10.56% 9.64%
As % of the Processes & Methodologies category 7.46% 12.00% 10.94%
Number of daily rates quoted 35 109 139
10th Percentile £177 £200 £131
25th Percentile £235 £250 £189
Median daily rate (50th Percentile) £425 £390 £323
Median % change year-on-year +8.97% +20.93% +43.33%
75th Percentile £550 £538 £538
90th Percentile £700 £575 £640
England median daily rate £488 £475 £465
% change year-on-year +2.63% +2.15% +6.29%
Number of hourly rates quoted 70 58 80
10th Percentile £14.00 £13.29 -
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £14.48 £13.66 £13.66
Median % change year-on-year +6.00% - -8.93%
75th Percentile £16.30 £15.75 £15.75
90th Percentile £21.37 £20.63 £19.63
England median hourly rate £17.50 £18.00 £15.50
% change year-on-year -2.78% +16.13% -18.42%

All Process and Methodology Skills
East of England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,608 1,734 2,240
As % of all contract IT jobs advertised in the East of England 85.03% 88.07% 88.12%
Number of daily rates quoted 669 1,007 1,287
10th Percentile £205 £205 £191
25th Percentile £325 £325 £350
Median daily rate (50th Percentile) £475 £475 £475
Median % change year-on-year - - +11.76%
75th Percentile £575 £600 £575
90th Percentile £677 £700 £675
England median daily rate £525 £550 £540
% change year-on-year -4.55% +1.85% +8.00%
Number of hourly rates quoted 610 327 371
10th Percentile £14.16 £13.41 £12.50
25th Percentile £15.39 £14.25 £13.25
Median hourly rate £40.00 £22.00 £15.50
Median % change year-on-year +81.82% +41.94% -10.04%
75th Percentile £60.00 £64.75 £46.35
90th Percentile £75.03 £70.00 £60.00
England median hourly rate £36.50 £36.40 £25.00
% change year-on-year +0.29% +45.58% +8.70%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Contractor Daily Rate Trend in the East of England

3-month moving average daily rate quoted in jobs citing ITIL in the East of England.

Daily rate trend for ITIL in the East of England

ITIL
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing ITIL in the East of England over the 6 months to 18 May 2024.

Daily rate histogram for ITIL in the East of England

ITIL
Contractor Hourly Rate Trend in the East of England

3-month moving average hourly rates quoted in jobs citing ITIL in the East of England.

Hourly rate trend for ITIL in the East of England

ITIL
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the East of England region over the 6 months to 18 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire -3 71 £240 -16.52% 21
Hertfordshire -38 25 £365 -14.12% 23
Bedfordshire -7 14 £750 +246.42% 7
Suffolk +18 7 £328 -2.96% 10
Essex -19 2 - - 9
Norfolk +1 1 - - 9
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (11.67%) Microsoft Exchange
2 8 (6.67%) SharePoint
3 1 (0.83%) Apache
3 1 (0.83%) Tomcat
Applications
1 13 (10.83%) Microsoft Excel
1 13 (10.83%) Microsoft PowerPoint
2 3 (2.50%) Microsoft Office
3 1 (0.83%) AutoCAD
Business Applications
1 5 (4.17%) SAP S/4HANA
2 2 (1.67%) Salesforce CRM
3 1 (0.83%) SAP HCM
Cloud Services
1 56 (46.67%) Microsoft 365
2 10 (8.33%) Azure
3 3 (2.50%) AWS
4 2 (1.67%) SaaS
5 1 (0.83%) GCP
5 1 (0.83%) OneDrive
Communications & Networking
1 41 (34.17%) Wi-Fi
2 6 (5.00%) VPN
3 4 (3.33%) Wireless
4 3 (2.50%) LAN
4 3 (2.50%) Structured Cabling
4 3 (2.50%) WAN
5 1 (0.83%) Cisco Wireless
5 1 (0.83%) DHCP
5 1 (0.83%) DNS
5 1 (0.83%) Kerberos
5 1 (0.83%) NAS
5 1 (0.83%) PBX
5 1 (0.83%) SAN
5 1 (0.83%) TCP/IP
5 1 (0.83%) VLAN
Database & Business Intelligence
1 1 (0.83%) SQL Server
Development Applications
1 2 (1.67%) JIRA
2 1 (0.83%) MSI
General
1 50 (41.67%) Social Skills
2 29 (24.17%) Retail
3 8 (6.67%) Analytical Skills
4 7 (5.83%) Finance
5 6 (5.00%) Manufacturing
5 6 (5.00%) Marketing
6 4 (3.33%) Pharmaceutical
7 3 (2.50%) Influencing Skills
7 3 (2.50%) Public Sector
8 2 (1.67%) Games
8 2 (1.67%) Organisational Skills
9 1 (0.83%) Advertising
9 1 (0.83%) Electronics
9 1 (0.83%) Inclusion and Diversity
9 1 (0.83%) Telecoms
Job Titles
1 78 (65.00%) Analyst
2 70 (58.33%) Service Analyst
2 70 (58.33%) Service Desk Analyst
3 15 (12.50%) Technical Analyst
4 13 (10.83%) 1st Line Service Desk Analyst
4 13 (10.83%) Call Centre Analyst
4 13 (10.83%) Customer Analyst
4 13 (10.83%) Customer Service Analyst
5 12 (10.00%) Support Engineer
6 9 (7.50%) Technical Services Analyst
7 6 (5.00%) Linux Engineer
7 6 (5.00%) Support Analyst
7 6 (5.00%) Technical Support
7 6 (5.00%) Technical Support Analyst
8 5 (4.17%) Developer
9 4 (3.33%) 2nd Line Engineer
9 4 (3.33%) 2nd Line Support
9 4 (3.33%) 2nd Line Support Engineer
9 4 (3.33%) Consultant
9 4 (3.33%) Service Delivery Engineer
Libraries, Frameworks & Software Standards
1 4 (3.33%) CSS
1 4 (3.33%) HTML
2 2 (1.67%) Lightning Web Components
2 2 (1.67%) REST
2 2 (1.67%) Visualforce
3 1 (0.83%) LDAP
3 1 (0.83%) Middleware
3 1 (0.83%) Software Packaging
Miscellaneous
1 4 (3.33%) CMDB
1 4 (3.33%) iPad
1 4 (3.33%) iPhone
2 3 (2.50%) Clustering
2 3 (2.50%) Self-Motivation
3 2 (1.67%) Data Centre
3 2 (1.67%) NHS
3 2 (1.67%) Product Ownership
4 1 (0.83%) CSOC
4 1 (0.83%) Data Protection Act
4 1 (0.83%) Driving Licence
4 1 (0.83%) Legacy Systems
4 1 (0.83%) Management Information System
4 1 (0.83%) Marketing Technology
4 1 (0.83%) PMI
4 1 (0.83%) Replication
4 1 (0.83%) Security Operations Centre
Operating Systems
1 29 (24.17%) Windows
2 7 (5.83%) Linux
2 7 (5.83%) Windows Server
3 4 (3.33%) Solaris
3 4 (3.33%) Unix
3 4 (3.33%) Windows 10
4 1 (0.83%) AIX
4 1 (0.83%) Android
4 1 (0.83%) Red Hat Enterprise Linux
4 1 (0.83%) Windows Server 2016
Processes & Methodologies
1 81 (67.50%) Customer Service
2 58 (48.33%) Incident Management
3 41 (34.17%) Problem-Solving
4 36 (30.00%) Service Delivery
5 29 (24.17%) Mathematics
6 21 (17.50%) Service Management
7 17 (14.17%) Problem Management
8 16 (13.33%) ITSM
9 10 (8.33%) Knowledge Management
9 10 (8.33%) PRINCE2
10 7 (5.83%) Change Management
10 7 (5.83%) Project Management
10 7 (5.83%) Service Design
11 6 (5.00%) Customer-Centricity
12 5 (4.17%) Agile
12 5 (4.17%) Line Management
12 5 (4.17%) Project Delivery
13 4 (3.33%) Computer Science
13 4 (3.33%) High Availability
13 4 (3.33%) Root Cause Analysis
Programming Languages
1 4 (3.33%) JavaScript
2 2 (1.67%) Apex Code
2 2 (1.67%) SQL
3 1 (0.83%) PowerShell
Qualifications
1 50 (41.67%) Microsoft Certification
2 45 (37.50%) MCSA
3 41 (34.17%) A+ Certification
4 32 (26.67%) Security Cleared
5 29 (24.17%) MCP
6 27 (22.50%) SC Cleared
7 19 (15.83%) Cisco Certification
7 19 (15.83%) Degree
8 14 (11.67%) CCNA
9 5 (4.17%) MCSE
10 4 (3.33%) BPSS Clearance
10 4 (3.33%) ITIL Certification
10 4 (3.33%) PMI Certification
10 4 (3.33%) PMP
11 3 (2.50%) Computer Science Degree
11 3 (2.50%) DV Cleared
11 3 (2.50%) ECDL
11 3 (2.50%) ITIL Foundation Certificate
12 2 (1.67%) CCENT
12 2 (1.67%) ISTQB
Quality Assurance & Compliance
1 7 (5.83%) ISO/IEC 27001
2 4 (3.33%) SLA
3 2 (1.67%) Data Quality
System Software
1 39 (32.50%) Active Directory
2 6 (5.00%) VMware Infrastructure
3 3 (2.50%) Hyper-V
3 3 (2.50%) VMware ESXi
3 3 (2.50%) VMware Workstation
Systems Management
1 10 (8.33%) SCCM
2 3 (2.50%) Ansible
2 3 (2.50%) Kubernetes
2 3 (2.50%) Microsoft Intune
2 3 (2.50%) Rancher
2 3 (2.50%) Red Hat Satellite
2 3 (2.50%) SCOM
2 3 (2.50%) Tivoli Identity Manager
3 2 (1.67%) HP Quality Center
Vendors
1 54 (45.00%) ServiceNow
2 52 (43.33%) Citrix
3 32 (26.67%) Microsoft
4 11 (9.17%) Cisco
5 6 (5.00%) VMware
6 3 (2.50%) Dell
6 3 (2.50%) HP
6 3 (2.50%) IBM
6 3 (2.50%) McAfee
6 3 (2.50%) NetApp
6 3 (2.50%) Red Hat
7 2 (1.67%) Salesforce
7 2 (1.67%) Salesforce Marketing Cloud
8 1 (0.83%) BMC
8 1 (0.83%) Darktrace
8 1 (0.83%) FireEye
8 1 (0.83%) Fujitsu
8 1 (0.83%) Google
8 1 (0.83%) SAP
8 1 (0.83%) ScienceLogic