2 of 2 Contract Service Analyst Jobs in the East of England

On behalf of the Cabinet Office, we are looking for a Service Desk Analyst (Inside IR35) for a 4 month contract based Hybrid in Liverpool or Norwich. Operating within the heart of Government, as a Service Desk Analyst you will be acting as the first point of contact for all users operating on the Official platform … is a hybrid role providing support via the telephone as well as at our local office providing our users face to face support at our Tech Hub. As a Service Desk Analyst you will: . Provide first and second line support for all IT related issues, interacting with a diverse user base. . Build, manage, support, asset track … and maintain all associated hardware devices. . Rotation between phone and IT portal ticket support, and user facing assistance at deskside. . Track all incidents and service requests, prioritising as necessary and resolving within agreed timescales. . Create, issue and manage/maintain corporate accounts for joiners/leavers. . Processing service requests. . Work collaboratively across the More ❯

Service Desk AnalystPeterborough - Hybrid after training is completed (4-6 weeks)6-month contract (regularly extend)37.5 hours per week - overtime available £15.18 per hour (Paid Weekly) Rotating shift: Morning 08.00 - 16.30 1 hr break Late Morning 10.30 - 19.00 1 hr break Weekend work is required on a rotational basis.Working as part of a project-based team, you will … related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills: 1st line support experience Previous IT Service Desk experience (or similar) Strong Windows and Google skills Strong communication skills Supporting international internal users Full training and support offered as well as progression opportunities. More ❯