Service Analyst Contract Job Trends in the East of England

Service Analyst
England > East of England

The median Service Analyst daily rate in the East of England is £155, according to job vacancies posted in the 6 months leading up to 24 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
24 Dec 2025
Same period 2024 Same period 2023
Rank 46 50 38
Rank change year-on-year +4 -12 -9
Contract jobs requiring a Service Analyst 61 40 77
As % of all contract jobs in the East of England 3.79% 3.52% 4.58%
As % of the Job Titles category 4.24% 3.96% 5.10%
Number of daily rates quoted 9 2 15
10th Percentile £104 £255 £125
25th Percentile £136 £300 £140
Median daily rate (50th Percentile) £155 £388 £180
Median % change year-on-year -60.00% +115.28% +23.71%
75th Percentile £330 £488 £190
90th Percentile £382 £540 £259
England median daily rate £285 £200 £215
% change year-on-year +42.50% -6.98% +7.50%
Number of hourly rates quoted 37 15 59
10th Percentile £13.80 £14.35 -
25th Percentile £14.38 £15.25 £13.41
Median hourly rate £14.75 £21.46 £14.16
Median % change year-on-year -31.27% +51.55% -8.65%
75th Percentile £16.00 - £20.56
90th Percentile £17.50 - -
England median hourly rate £16.00 £17.44 £15.77
% change year-on-year -8.26% +10.59% +1.74%

All Contract IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the East of England with a recognized job title 1,437 1,010 1,511
% of contract IT jobs with a recognized job title 89.25% 88.91% 89.83%
Number of daily rates quoted 613 449 863
10th Percentile £190 £219 £200
25th Percentile £338 £313 £350
Median daily rate (50th Percentile) £490 £454 £475
Median % change year-on-year +7.93% -4.42% -2.56%
75th Percentile £580 £575 £575
90th Percentile £681 £678 £675
England median daily rate £510 £525 £530
% change year-on-year -2.86% -0.94% -3.64%
Number of hourly rates quoted 429 156 284
10th Percentile £13.50 £16.07 £14.00
25th Percentile £16.65 £21.46 £16.75
Median hourly rate £28.00 £48.03 £40.91
Median % change year-on-year -41.70% +17.42% +94.79%
75th Percentile £65.00 £68.75 £65.00
90th Percentile £70.30 £85.00 £84.36
England median hourly rate £26.40 £35.00 £45.21
% change year-on-year -24.57% -22.58% +39.02%

Service Analyst
Job Vacancy Trend in the East of England

Historical trend showing the proportion of contract IT job postings featuring 'Service Analyst' in the job title relative to all contract IT jobs advertised in the East of England.

Service Analyst job vacancy trend in the East of England

Service Analyst
Daily Rate Trend in the East of England

Contractor daily rate distribution trend for Service Analyst job vacancies in the East of England.

Contractor daily rate distribution trend for Service Analyst job vacancies in the East of England

Service Analyst
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing Service Analyst in the East of England over the 6 months to 24 December 2025.

Daily rate histogram for Service Analyst in the East of England

Service Analyst
Hourly Rate Trend in the East of England

Contractor hourly rate distribution trend for Service Analyst job vacancies in the East of England.

Contractor hourly rate distribution trend for Service Analyst job vacancies in the East of England

Service Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the East of England region over the 6 months to 24 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +22 49 £155 - 3
Norfolk -15 6 £330 - 2
Bedfordshire -6 4 £146 -
Hertfordshire -33 2 £335 -39.09% 3
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 24 December 2025, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the East of England region featuring Service Analyst in the job title.

1 37 (60.66%) Customer Service
2 9 (14.75%) ITIL
3 8 (13.11%) Active Listening
3 8 (13.11%) Customer Experience
3 8 (13.11%) Problem-Solving
4 6 (9.84%) Google
4 6 (9.84%) Google Workspace
5 5 (8.20%) Active Directory
5 5 (8.20%) Android
5 5 (8.20%) Apple iOS
5 5 (8.20%) Collaborative Working
5 5 (8.20%) Mac OS
5 5 (8.20%) Security Cleared
5 5 (8.20%) ServiceNow
5 5 (8.20%) VoIP
5 5 (8.20%) Windows
6 4 (6.56%) GCP
6 4 (6.56%) ITIL Certification
6 4 (6.56%) Microsoft
6 4 (6.56%) Microsoft 365
6 4 (6.56%) SC Cleared
7 3 (4.92%) A+ Certification
7 3 (4.92%) Citrix
7 3 (4.92%) Incident Management
7 3 (4.92%) Mathematics
7 3 (4.92%) MCSA
7 3 (4.92%) Microsoft Certification
7 3 (4.92%) Microsoft Excel
7 3 (4.92%) Microsoft PowerPoint
7 3 (4.92%) Service Delivery

Service Analyst Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (3.28%) Microsoft Exchange
Applications
1 3 (4.92%) Microsoft Excel
1 3 (4.92%) Microsoft PowerPoint
2 1 (1.64%) Microsoft Office
Business Applications
1 1 (1.64%) Dynamics CRM
Cloud Services
1 6 (9.84%) Google Workspace
2 4 (6.56%) GCP
2 4 (6.56%) Microsoft 365
3 1 (1.64%) Azure
3 1 (1.64%) Dynamics 365
3 1 (1.64%) Entra ID
Communications & Networking
1 5 (8.20%) VoIP
2 3 (4.92%) Wi-Fi
3 1 (1.64%) DHCP
3 1 (1.64%) DNS
3 1 (1.64%) SAN
3 1 (1.64%) TCP/IP
General
1 40 (65.57%) Social Skills
2 20 (32.79%) Romanian Language
3 12 (19.67%) Polish Language
4 8 (13.11%) Manufacturing
4 8 (13.11%) Organisational Skills
4 8 (13.11%) Retail
5 4 (6.56%) Spanish Language
6 3 (4.92%) Inclusion and Diversity
6 3 (4.92%) Military
7 2 (3.28%) Public Sector
8 1 (1.64%) Lithuanian Language
8 1 (1.64%) Local Government
8 1 (1.64%) Telecoms
Miscellaneous
1 5 (8.20%) Smartphone
2 1 (1.64%) Onboarding
Operating Systems
1 5 (8.20%) Android
1 5 (8.20%) Apple iOS
1 5 (8.20%) Mac OS
1 5 (8.20%) Windows
Processes & Methodologies
1 37 (60.66%) Customer Service
2 9 (14.75%) ITIL
3 8 (13.11%) Active Listening
3 8 (13.11%) Customer Experience
3 8 (13.11%) Problem-Solving
4 5 (8.20%) Collaborative Working
5 3 (4.92%) Incident Management
5 3 (4.92%) Mathematics
5 3 (4.92%) Service Delivery
6 1 (1.64%) Asset Management
6 1 (1.64%) Business Strategy
6 1 (1.64%) Continuous Improvement
6 1 (1.64%) CRM
6 1 (1.64%) Impact Assessments
6 1 (1.64%) Kalman Filter
6 1 (1.64%) Process Improvement
Qualifications
1 5 (8.20%) Security Cleared
2 4 (6.56%) ITIL Certification
2 4 (6.56%) SC Cleared
3 3 (4.92%) A+ Certification
3 3 (4.92%) MCSA
3 3 (4.92%) Microsoft Certification
Quality Assurance & Compliance
1 1 (1.64%) SLA
System Software
1 5 (8.20%) Active Directory
Systems Management
1 1 (1.64%) Microsoft Intune
Vendors
1 6 (9.84%) Google
2 5 (8.20%) ServiceNow
3 4 (6.56%) Microsoft
4 3 (4.92%) Citrix
5 1 (1.64%) Barracuda Networks
5 1 (1.64%) Dell
5 1 (1.64%) Salesforce