Southampton, Hampshire, South East, United Kingdom
University of Southampton
Test Analyst CustomerRelationshipManagement (CRM) Section: Service Delivery Location: 1 Guildhall Square Salary: £36,636 to £44,746 Full Time Fixed Term (2 Years) Closing Date: Tuesday 28 October 2025 Reference: 3058325JF-R This is an exceptional time to be joining the University of Southampton to help support quality delivery of an institutional CRM platform. The role sits within … the Universitys IT department, iSolutions. The dynamic and agile CRM project team is an exciting group working to produce a compelling product for the University community. About the Role This is a key role in support of quality delivery of the CRM product. Providing technical test services within an agile delivery and maintenance lifecycle, the role offers the test professional … the opportunity to validate product quality assurance at all stages of development and operation. The CRM project team have the mandate to deliver transformational solutions & work with positive, focused attitudes. What youll do - Take responsibility for all aspects of testing across the CRM delivery project, including technical system and integration testing and user acceptance testing (UAT). Provide test capabilities More ❯
to advanced proficiency in data visualization platforms such as Tableau, Power BI, QlikView, or Domo. Preferred Qualifications Experience in sales operations or go-to-market strategy analytics. Knowledge of CRM systems like Salesforce. Familiarity with SQL, Python, or R for data manipulation and analysis. Experience working in a large-scale enterprise environment with cross-functional global teams. People Source Consulting More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
tools, particularly: SharePoint, MS Project Online, Power BI (or similar BI tools), Excel (advanced functions, modelling, and visualisation) and SQL Server Experience working with major systems such as Salesforce CRM, Oracle, and ServiceNow. Strong understanding of data analysis techniques, able to produce clear, compelling, and insightful reports and dashboards. Skilled in change management and impact assessment, considering the broader business More ❯
extend). Experience: 5+ years working in a Sales Operations role 2+ years with Salesforce (essential) plus other associated sales productivity tools such as Gong, Outreach, Seismic experience launching CRM/tools into sales organisations a plus Advanced Excel/Power BI/VBA skills Knowledge of SQL and experience with Databricks/Github preferred BI reporting tools such as More ❯
SW1V, Victoria, Greater London, United Kingdom Hybrid / WFH Options
EF Recruitment
extend). Experience: 5+ years working in a Sales Operations role 2+ years with Salesforce (essential) plus other associated sales productivity tools such as Gong, Outreach, Seismic– experience launching CRM/tools into sales organisations a plus Advanced Excel/Power BI/VBA skills Knowledge of SQL and experience with Databricks/Github preferred BI reporting tools such as More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Executive Facilities
extend). Experience: 5+ years working in a Sales Operations role 2+ years with Salesforce (essential) plus other associated sales productivity tools such as Gong, Outreach, Seismic– experience launching CRM/tools into sales organisations a plus Advanced Excel/Power BI/VBA skills Knowledge of SQL and experience with Databricks/Github preferred BI reporting tools such as More ❯
is currently seeking a Functional Lead to join their team on a contract basis. This position is ideal for someone with a strong background in technology, particularly within the CRM and Dynamics 365 space. You will be contributing to high-impact projects in various industries, leveraging your expertise to drive functional architecture and business solutions. Key Responsibilities: Leading functional architecture More ❯
Bolton, Greater Manchester, North West, United Kingdom
The Bridge (IT Recruitment) Limited
supplier management experience - Change management and training delivery - Strategic planning and operational execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Sanderson Recruitment
similar) , and SQL Server . Proven experience in BI development and data analysis, handling large datasets and producing high-quality reports and dashboards. Familiarity with systems such as Salesforce CRM, Oracle, and ServiceNow (or similar). Strong analytical skills, able to present complex information clearly and effectively. Experience in change management and impact assessment relating to systems and data. Excellent More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Sanderson
similar) , and SQL Server . Proven experience in BI development and data analysis, handling large datasets and producing high-quality reports and dashboards. Familiarity with systems such as Salesforce CRM, Oracle, and ServiceNow (or similar). Strong analytical skills, able to present complex information clearly and effectively. Experience in change management and impact assessment relating to systems and data. Excellent More ❯
and security, and identity management. Experience with Copilot Studio and building custom Copilot agents or plugins. Familiarity with REST APIs, JSON, OAuth, and integration patterns with enterprise systems (e.g., CRM, ERP, data lakes). Understanding of prompt engineering, grounding techniques, and responsible AI principles. More ❯
through automation, testing, and performance optimisation Identify opportunities for personalisation and enhance data processes for better decision-making Skills & Experience Required: Proven experience in digital analytics with knowledge of CRM, loyalty programs, social media, and performance marketing Strong knowledge of analytics platforms and marketing technology tools, especially Adobe and Salesforce Expert user of Adobe Analytics Experience with data visualisation tools More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
NST Recruitment Ltd
Enterprise Data Architect Risk, D365, Azure , BI, Azure DevOps, Data Factory, Databricks, MS Fabric, Synapse Analytics, Power BI, CRM, DPA, DW, Legislation, Hybrid (1d/w Birmingham) Outside IR35 This is a fantastic Enterprise Data Architect contract opportunity with a leading tech organisation. The Enterprise Data Architect contract is mainly remote with 1 day a week on site in Birmingham More ❯
experienced in developing and managing cutting edge technology applications. The ideal candidate will specialise in designing and developing Dynamics 365 CE solutions that address business challenges and optimise customerrelationshipmanagement processes. Responsibilities Manage end-to-end implementation projects, including requirements gathering, design, development, testing, and deployment of CRM solutions. Collaborate with clients to understand their business processes, analyse requirements … CRM. Configure and customize CRM applications to meet client-specific needs, utilising your in-depth technical knowledge and expertise. Hands on Dynamics 365 CE/CRM development on customer implementations. CRM system integration projects with existing systems and services Assisting CRM development/deployment processes Triage CRM implementation support issues at 3rd line level Qualification and Skills: Extensive experience as … a Technical Consultant, specializing in CRMCustomer Engagement (CE) solutions. Strong experience of using Power Platform technologies such as Automate flows and Power Pages/Portals. Strong expertise in Microsoft Dynamics 365 CRM, including configuration, customization, and integration capabilities. Strong expertise in integration technologies, frameworks and methods, such as Logic Apps, HTTP, json, AJAX, Oauth2. Proficiency in .NET, C#, JavaScript More ❯
e.g: CAFM, SFG20, ISO standards) is embedded in solution design. Support digital transformation goals including IoT integration, predictive maintenance, and sustainability reporting. Required Experience: 10+ years of ERP/CRM programme leadership, with at least 5 years in Microsoft Dynamics 365 with specific expertise around Finance & Payroll systems Proven expertise in programme leadership of Maximo to Concept migrations. Proven experience More ❯
Employment Type: Contract
Rate: £700 - £1000/day £700.00 to £1000.00 (Outside IR35)
London, South East, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
e.g: CAFM, SFG20, ISO standards) is embedded in solution design. Support digital transformation goals including IoT integration, predictive maintenance, and sustainability reporting. Required Experience: 10+ years of ERP/CRM programme leadership, with at least 5 years in Microsoft Dynamics 365 with specific expertise around Finance & Payroll systems Proven expertise in programme leadership of Maximo to Concept migrations. Proven experience More ❯
business requirements. Key Responsibilities * Design, develop, and configure applications on the OpenText AppWorks platform. * Implement BPM workflows, case management, and document management solutions. * Integrate AppWorks with enterprise applications (ERP, CRM, Web Services, APIs, Databases). * Work on application customization, business rules, forms, and UI design within AppWorks. * Optimize system performance, troubleshoot issues, and provide technical support. * Collaborate with business analysts More ❯
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
LA International Computer Consultants Ltd
business requirements. Key Responsibilities * Design, develop, and configure applications on the OpenText AppWorks platform. * Implement BPM workflows, case management, and document management solutions. * Integrate AppWorks with enterprise applications (ERP, CRM, Web Services, APIs, Databases). * Work on application customization, business rules, forms, and UI design within AppWorks. * Optimize system performance, troubleshoot issues, and provide technical support. * Collaborate with business analysts More ❯
analysis expertise to help shape requirements, improve communication across departments, and support delivery of a Customer Data Platform (CDP) initiative. Key Responsibilities Engage with cross-functional stakeholders across media, CRM, marketing, security, legal, procurement, and engineering teams to gather and clarify requirements. Lead business analysis for the CDP programme , understanding stakeholder needs and converting them into user stories and technical More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Project People
finance documentation and audit support experience. High attention to detail and strong analytical skills. Excellent problem-solving ability and customer focus. Strong Excel skills and experience with workflows or CRM systems. Proven ability to work to tight deadlines in a fast-paced environment. Desirable Skills Experience in the mobile telecommunications industry. Basic coding or data analysis experience (SQL, SAS, Python More ❯
communicator with the ability to influence stakeholders at all levels. Proven ability to perform under pressure and meet tight deadlines in an operational setting. Experience with workstreams, workflows, and CRM systems . Advanced Excel skills. Background in the mobile telecommunications industry (preferred). Basic coding or data manipulation experience using SQL, SAS, or Python . Experience working within a customerMore ❯
and Microsoft 365 environments, supporting BAU operations as well as driving enhancements and integrations. This is a hands-on role where you'll be configuring, customising, and optimising the CRM platform, while also adm click apply for full job details More ❯
in an analytical role, with strong proficiency in SQL and ideally working knowledge of Python or R. Demonstrated ability to work with customer data in the context of loyalty, CRM, or marketing programs-generating insights that boost customer retention, engagement, and value. Experience of working with large amounts of data Skilled in designing and evaluating loyalty propositions, including financial modelling More ❯
West London, London, United Kingdom Hybrid / WFH Options
Staffworx Limited
experience: 4-5 years in Digital Marketing Technology: as a consultant, Technical BA or product owner. Deep understanding of MarTech landscape: Comprehensive knowledge of various marketing technology platforms like CRM, DAM, dynamic creative optimization (DCO), GenAI, Deep Learning, CDP, marketing automation tools, email marketing platforms, social media management tools, analytics platforms, etc. Data analysis skills: Proficiency in data manipulation, statistical More ❯
and Salesforce delivery. Communicate updates and risks clearly to business and technical stakeholders. Your Profile Proven experience managing Salesforce projects in complex environments. Strong understanding of Salesforce platform and CRM systems. Solid background in project management methodologies (Agile, Waterfall, or hybrid). Excellent leadership, stakeholder management, and communication skills. Ability to deliver results in high-pressure, time-sensitive projects. Contract More ❯