CRM Contracts in England

Customer Relationship Management (CRM)
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 1 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 110 138 127
Rank change year-on-year +28 -11 -3
Contract jobs citing CRM 759 956 1,549
As % of all contract jobs advertised in England 2.04% 1.90% 2.18%
As % of the Processes & Methodologies category 2.36% 2.11% 2.40%
Number of daily rates quoted 492 677 1,071
10th Percentile £314 £366 £375
25th Percentile £413 £449 £427
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - +10.53%
75th Percentile £600 £650 £631
90th Percentile £675 £750 £725
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - +10.53%
Number of hourly rates quoted 23 23 22
10th Percentile - £13.05 -
25th Percentile £13.00 £18.25 £16.25
Median hourly rate £14.00 £22.16 £16.50
Median % change year-on-year -36.82% +34.30% +26.92%
75th Percentile £32.75 £44.00 £20.00
90th Percentile £68.07 £60.75 £35.78
UK median hourly rate £13.50 £22.16 £16.50
% change year-on-year -39.08% +34.30% +26.92%

All Process and Methodology Skills
England

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 32,161 45,385 64,478
As % of all contract IT jobs advertised in England 86.56% 90.22% 90.77%
Number of daily rates quoted 21,078 31,861 45,788
10th Percentile £300 £325 £331
25th Percentile £413 £444 £425
Median daily rate (50th Percentile) £525 £550 £538
Median % change year-on-year -4.55% +2.33% +8.59%
75th Percentile £650 £675 £650
90th Percentile £750 £768 £750
UK median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.69%
Number of hourly rates quoted 2,252 1,585 1,771
10th Percentile £12.93 £10.91 £12.50
25th Percentile £16.00 £16.25 £15.25
Median hourly rate £35.96 £37.50 £24.50
Median % change year-on-year -4.12% +53.06% +2.08%
75th Percentile £60.00 £65.00 £49.25
90th Percentile £72.50 £75.00 £63.75
UK median hourly rate £35.50 £36.42 £25.00
% change year-on-year -2.53% +45.69% -

CRM
Job Vacancy Trend in England

Job postings citing CRM as a proportion of all IT jobs advertised in England.

Job vacancy trend for CRM in England

CRM
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing CRM in England.

Daily rate trend for CRM in England

CRM
Daily Rate Histogram in England

Daily rate distribution for jobs citing CRM in England over the 6 months to 1 May 2024.

Daily rate histogram for CRM in England

CRM
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing CRM in England.

Hourly rate trend for CRM in England

CRM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing CRM in England over the 6 months to 1 May 2024.

Hourly rate histogram for CRM in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 6 months to 1 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +31 380 £513 -6.82% 499
North of England +48 119 £500 - 220
South East -29 105 £500 -4.76% 253
Midlands +11 70 £545 +9.00% 177
North West +29 63 £500 - 137
South West +35 55 £525 +5.00% 137
West Midlands +9 53 £538 +13.26% 98
Yorkshire +41 47 £513 -2.38% 65
East of England +19 30 £425 -19.05% 86
East Midlands +18 16 £550 +4.76% 77
North East +22 6 £533 +35.28% 20
CRM
UK

CRM
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (2.50%) CMS
1 19 (2.50%) SharePoint
2 6 (0.79%) Microsoft Exchange
3 5 (0.66%) SAS
4 4 (0.53%) Adobe Experience Manager
5 3 (0.40%) Confluence
5 3 (0.40%) govService
6 2 (0.26%) Apache Spark
6 2 (0.26%) Headless CMS
7 1 (0.13%) Anypoint
7 1 (0.13%) Apache
7 1 (0.13%) Apache Airflow
7 1 (0.13%) BizTalk Server
7 1 (0.13%) Liferay
7 1 (0.13%) Moodle
7 1 (0.13%) Sitecore CMS
7 1 (0.13%) WordPress
Applications
1 36 (4.74%) Microsoft Excel
2 16 (2.11%) Microsoft Office
3 8 (1.05%) MS Visio
4 6 (0.79%) Microsoft PowerPoint
5 5 (0.66%) Spreadsheet
6 3 (0.40%) Photoshop
7 2 (0.26%) Chatbot
7 2 (0.26%) Microsoft Project
Business Applications
1 241 (31.75%) Dynamics CRM
2 38 (5.01%) Salesforce CRM
3 18 (2.37%) SAP S/4HANA
4 11 (1.45%) NetSuite
4 11 (1.45%) Shopify
5 8 (1.05%) SAP CRM
6 7 (0.92%) Oracle Applications
6 7 (0.92%) SAP SD
7 5 (0.66%) Siebel CRM
8 3 (0.40%) Adobe Campaign
8 3 (0.40%) SAP PM
9 2 (0.26%) Dynamics AX
9 2 (0.26%) SAP ERP
9 2 (0.26%) SAP Hybris
9 2 (0.26%) SAP IS-U
10 1 (0.13%) Aareon QL
10 1 (0.13%) BigMachines
10 1 (0.13%) Finacle
10 1 (0.13%) Payment Gateway
10 1 (0.13%) SAP Convergent Charging
Cloud Services
1 161 (21.21%) Dynamics 365
2 144 (18.97%) Azure
3 116 (15.28%) Power Platform
4 49 (6.46%) Azure DevOps
5 44 (5.80%) Power Automate
6 30 (3.95%) Microsoft 365
7 28 (3.69%) PowerApps
8 25 (3.29%) SaaS
9 19 (2.50%) AWS
10 17 (2.24%) Serverless
11 16 (2.11%) Salesforce Sales Cloud
12 12 (1.58%) Azure Data Factory
12 12 (1.58%) OCI
13 10 (1.32%) Azure Functions
13 10 (1.32%) Google Analytics
13 10 (1.32%) Salesforce Service Cloud
14 9 (1.19%) Azure Synapse Analytics
14 9 (1.19%) GCP
14 9 (1.19%) Oracle CX
15 8 (1.05%) PaaS
Communications & Networking
1 8 (1.05%) Wi-Fi
2 6 (0.79%) WAN
3 5 (0.66%) Internet
3 5 (0.66%) Intranet
3 5 (0.66%) VPN
4 4 (0.53%) MPLS
4 4 (0.53%) SMS
5 3 (0.40%) ADSL
5 3 (0.40%) Broadband
5 3 (0.40%) Ethernet
5 3 (0.40%) Firewall
5 3 (0.40%) LAN
5 3 (0.40%) PSTN
6 2 (0.26%) Softphone
6 2 (0.26%) VoIP
6 2 (0.26%) Wireless
7 1 (0.13%) DNS
7 1 (0.13%) Extranet
7 1 (0.13%) FTP
7 1 (0.13%) TCP/IP
Database & Business Intelligence
1 69 (9.09%) Power BI
2 30 (3.95%) Data Warehouse
2 30 (3.95%) SQL Server
3 28 (3.69%) Tableau
4 18 (2.37%) Relational Database
5 16 (2.11%) Data Lake
6 15 (1.98%) SQL Server Integration Services
7 13 (1.71%) NoSQL
8 12 (1.58%) MySQL
9 10 (1.32%) RDBMS
10 9 (1.19%) GIS
11 7 (0.92%) Oracle Reports
12 4 (0.53%) SQL Server Reporting Services
13 3 (0.40%) Amazon Redshift
13 3 (0.40%) Azure SQL Database
13 3 (0.40%) Data Mart
13 3 (0.40%) DynamoDB
13 3 (0.40%) PostgreSQL
13 3 (0.40%) SAS Enterprise Guide
13 3 (0.40%) Siebel EIM
Development Applications
1 30 (3.95%) JIRA
2 10 (1.32%) Jenkins
3 7 (0.92%) ERwin
3 7 (0.92%) SQL Server Management Studio (SSMS)
3 7 (0.92%) Visual Studio Code
4 5 (0.66%) Selenium
5 4 (0.53%) Git
5 4 (0.53%) GitLab
6 3 (0.40%) JUnit
6 3 (0.40%) REST Assured
6 3 (0.40%) Team Foundation Server
6 3 (0.40%) TestNG
7 2 (0.26%) CircleCI
7 2 (0.26%) Deequ
7 2 (0.26%) gulp
7 2 (0.26%) Oracle Forms
7 2 (0.26%) Visual Studio
7 2 (0.26%) webpack
8 1 (0.13%) Yeoman
8 1 (0.13%) Zephyr
General
1 254 (33.47%) Social Skills
2 143 (18.84%) Marketing
3 138 (18.18%) Finance
4 52 (6.85%) Analytical Skills
4 52 (6.85%) Retail
5 37 (4.87%) Public Sector
6 31 (4.08%) Billing
7 24 (3.16%) Telecoms
8 23 (3.03%) Local Government
9 22 (2.90%) Banking
10 17 (2.24%) Influencing Skills
10 17 (2.24%) Legal
11 14 (1.84%) Manufacturing
12 11 (1.45%) Law
13 10 (1.32%) Back Office
14 9 (1.19%) Pharmaceutical
15 8 (1.05%) Documentation Skills
15 8 (1.05%) Inclusion and Diversity
15 8 (1.05%) Organisational Skills
16 7 (0.92%) Presentation Skills
Job Titles
1 140 (18.45%) Analyst
2 108 (14.23%) Architect
3 102 (13.44%) Developer
4 77 (10.14%) Consultant
5 72 (9.49%) Business Analyst
6 70 (9.22%) Project Manager
7 66 (8.70%) Senior
8 57 (7.51%) Lead
9 40 (5.27%) Solutions Architect
10 34 (4.48%) Dynamics 365 Consultant
11 30 (3.95%) CRM Consultant
12 23 (3.03%) Functional Consultant
13 22 (2.90%) CRM Analyst
13 22 (2.90%) Data Architect
13 22 (2.90%) Microsoft Developer
14 21 (2.77%) CRM Manager
14 21 (2.77%) Data Analyst
15 20 (2.64%) Dynamics 365 Architect
15 20 (2.64%) Salesforce Developer
16 18 (2.37%) Technical Architect
Libraries, Frameworks & Software Standards
1 48 (6.32%) .NET
2 22 (2.90%) JSON
3 21 (2.77%) Lightning Web Components
4 20 (2.64%) HTML
5 18 (2.37%) REST
6 17 (2.24%) CSS
7 16 (2.11%) .NET Framework
8 14 (1.84%) Node.js
8 14 (1.84%) React
8 14 (1.84%) XML
9 11 (1.45%) Middleware
10 10 (1.32%) SOAP
10 10 (1.32%) Web Services
11 8 (1.05%) React Native
12 7 (0.92%) Microsoft Graph
13 6 (0.79%) jQuery
13 6 (0.79%) RESTful
14 5 (0.66%) Microsoft Enterprise Library
14 5 (0.66%) OAuth
14 5 (0.66%) WCF
Miscellaneous
1 49 (6.46%) Management Information System
2 41 (5.40%) Product Ownership
3 38 (5.01%) Cyber Defence
4 37 (4.87%) Cyber Kill Chain
5 36 (4.74%) Cyber Threat
6 27 (3.56%) Legacy Systems
7 20 (2.64%) Marketing Technology
8 19 (2.50%) Enterprise Software
9 10 (1.32%) Self-Motivation
9 10 (1.32%) Social Media
9 10 (1.32%) Virtual Team
10 8 (1.05%) Data Protection Act
11 7 (0.92%) Data Structures
11 7 (0.92%) EPoS
11 7 (0.92%) Onboarding
12 6 (0.79%) CMDB
12 6 (0.79%) Digital Signage
12 6 (0.79%) Security Operations Centre
13 5 (0.66%) IVR
13 5 (0.66%) Taxonomies
Operating Systems
1 11 (1.45%) Windows
2 7 (0.92%) Windows 10
2 7 (0.92%) Windows 7
3 6 (0.79%) Apple iOS
4 2 (0.26%) Windows Server
5 1 (0.13%) Linux
5 1 (0.13%) Mac OS
5 1 (0.13%) Unix
Processes & Methodologies
1 185 (24.37%) Agile
2 111 (14.62%) Migration
3 93 (12.25%) Problem-Solving
4 85 (11.20%) Customer Service
5 84 (11.07%) Business Intelligence
5 84 (11.07%) DevOps
6 78 (10.28%) ERP
7 74 (9.75%) Analytics
7 74 (9.75%) Data Modelling
8 72 (9.49%) Stakeholder Management
9 67 (8.83%) Data Migration
10 58 (7.64%) Project Management
11 57 (7.51%) Case Management
12 54 (7.11%) Roadmaps
12 54 (7.11%) Scrum
13 51 (6.72%) Use Case
14 50 (6.59%) Customer Experience
15 48 (6.32%) Mentoring
16 47 (6.19%) E-Commerce
17 46 (6.06%) Root Cause Analysis
Programming Languages
1 88 (11.59%) SQL
2 49 (6.46%) JavaScript
3 37 (4.87%) C#
4 22 (2.90%) Python
5 20 (2.64%) Apex Code
6 15 (1.98%) Java
7 14 (1.84%) TypeScript
8 9 (1.19%) PL/SQL
9 7 (0.92%) SOQL
10 4 (0.53%) R
10 4 (0.53%) T-SQL
11 2 (0.26%) Go
11 2 (0.26%) MATLAB
11 2 (0.26%) PHP
12 1 (0.13%) ABAP
12 1 (0.13%) C++
12 1 (0.13%) Data Analysis Expressions
12 1 (0.13%) Kotlin
12 1 (0.13%) Scala
12 1 (0.13%) VBA
Qualifications
1 67 (8.83%) Degree
2 58 (7.64%) Security Cleared
3 31 (4.08%) DV Cleared
4 17 (2.24%) SC Cleared
5 14 (1.84%) Master's Degree
6 6 (0.79%) BPSS Clearance
7 5 (0.66%) PMP
8 4 (0.53%) BC Cleared
8 4 (0.53%) ISTQB
8 4 (0.53%) PMI Certification
9 3 (0.40%) Azure Certification
9 3 (0.40%) Microsoft Certification
9 3 (0.40%) PRINCE2 Certification
10 2 (0.26%) CBAP
10 2 (0.26%) MBA
10 2 (0.26%) PRINCE2 Practitioner
10 2 (0.26%) Tableau Certification
11 1 (0.13%) APMG
11 1 (0.13%) ISTQB Foundation Certification
11 1 (0.13%) Six Sigma Green Belt
Quality Assurance & Compliance
1 53 (6.98%) Data Quality
2 38 (5.01%) NIST
3 37 (4.87%) NIST 800
4 36 (4.74%) QA
5 30 (3.95%) GDPR
6 12 (1.58%) SLA
7 7 (0.92%) Accessibility
8 5 (0.66%) PCI DSS
9 3 (0.40%) PMO
10 2 (0.26%) Actionable Recommendations
11 1 (0.13%) DICOM
11 1 (0.13%) GxP
11 1 (0.13%) HL7
System Software
1 13 (1.71%) Active Directory
2 1 (0.13%) Docker
2 1 (0.13%) Hyper-V
Systems Management
1 3 (0.40%) Single Sign-On
2 2 (0.26%) Active Directory Federation Services
2 2 (0.26%) Terraform
3 1 (0.13%) Amdocs OSS
3 1 (0.13%) Kibana
3 1 (0.13%) Kubernetes
3 1 (0.13%) logstash
3 1 (0.13%) Systems Management Server (SMS)
Vendors
1 207 (27.27%) Microsoft
2 134 (17.65%) Salesforce
3 51 (6.72%) SAP
4 30 (3.95%) Oracle
5 14 (1.84%) Adobe
6 12 (1.58%) Google
6 12 (1.58%) Salesforce Marketing Cloud
7 11 (1.45%) ServiceNow
8 9 (1.19%) Pardot
9 8 (1.05%) Avaloq
9 8 (1.05%) Informatica
9 8 (1.05%) Marketo
9 8 (1.05%) MuleSoft
9 8 (1.05%) Siebel
10 7 (0.92%) HubSpot
11 6 (0.79%) Sage
12 5 (0.66%) Cisco
12 5 (0.66%) IFS
13 4 (0.53%) Databricks
13 4 (0.53%) Granicus