1 to 25 of 161 Contract ITIL Jobs in England

risk assessment methodologies. Excellent analytical, problem-solving, and stakeholder management skills. Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL® Certification (Intermediate or Expert level). Compliance-related certifications (e.g., ISO 27001 Lead Implementer, CISA) are highly desirable. Contract Details: Location: London (3 days on-site ...

communication skills and the ability to work effectively with clients and internal teams Experience working in a structured support environment with familiarity with the ITIL framework Microsoft & Endpoint Technologies Expert knowledge of Windows 10/11 Microsoft 365, Intune, Autopilot, Azure AD Group Policy, Intune Configuration Policies, Microsoft Sentinel Server ...

Description: Role: ITIL/ITSM Consultant Type: Contract Location: London, UK - Hybrid Job Details : Seeking a experienced UK-based ITIL/ITSM Consultants to support short-term advisory and assessment engagements with tier-1 clients, including professional services organizations. Key Responsibilities: Lead and deliver ITIL-aligned ITSM maturity assessments Conduct … across people, process, governance, tooling, and metrics Produce executive-level deliverables including maturity heatmaps, gap analysis, and prioritized roadmaps Provide pragmatic recommendations aligned to ITIL 4 best practices and ISO/IEC 20000 readiness Required Experience: Proven experience delivering ITIL/ITSM maturity assessments Strong working knowledge of ITIL ...

infrastructure services in large-scale environments. Strong analytical and problem-solving skills, with the ability to diagnose complex, cross-domain issues. Good understanding of ITIL-aligned service management practices, including incident, problem, and change management, with a focus on architectural governance. Desirable Skills and Experience Experience designing or integrating solutions ...

management and communication skills across technical and non-technical audiences. Experience leading and developing small teams. Practical knowledge of IT Service Management frameworks, including ITIL v3/v4. Excellent written and verbal English communication skills. Desirable: Experience automating IT asset management processes or workflows. Experience operating within large, complex ...

experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing secure, large scale ITSM solutions across complex estates. Solid understanding of Windows Server, Active Directory, SQL Server ...

customer service mindset with the ability to manage user expectations Ability to work effectively under pressure and manage multiple priorities Desirable Skills Experience with ITIL-based environments Exposure to remote support tools Basic networking or security knowledge ...

undergo security clearance. ServiceNow Developer- SC Security Clearance - Desirable Experience ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). Knowledge of ITIL processes and service management best practices. Experience with Agile/Scrum delivery. Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). ...

fundamentals (DNS, DHCP, VPNs, firewalls) Excellent documentation, troubleshooting, and stakeholder engagement skills Desirable Experience working in the NHS, public sector, or highly regulated environments ITIL, PRINCE2, or similar service/project management certification Experience supporting estates, facilities, or OT-adjacent systems Experience mentoring or guiding junior engineers If this role ...

estate monitoring Maintaining accurate IT asset records and technical documentation Assisting with IT projects, system improvements, and new technology deployments Working in line with ITIL practices, security policies, and quality standards Background and Experience: Proven experience delivering 1st and 2nd line IT support Strong working knowledge of Windows desktop ...

Knowledge of Agile methodologies, DevOps practices, and systems security Excellent communication skills, with the ability to present solutions confidently to stakeholders Relevant certifications (AWS, ITIL, etc.) are desirable Background in Linux administration and familiarity with container orchestration tools like Kubernetes is a plus This role offers a fantastic chance ...

fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible ...

help building effective relationships as well as understanding business challenges and needs. Support system development and implement enhancements What we're looking for: Essential: ITIL Understanding of basic concepts/or experience Proficiency in data analysis and reporting tools (Excel, SQL, Power BI) Experience designing and running testing Excellent communication ...

/React/Angular etc) desirable. Familiarity MS Power Platform/Automate an advantage. Development experience with MS CoPilot Agents an advantage. Familiarity with ITIL service management framework. If you can demonstrate the essential criteria, and many of the desirable skill, we encourage you to apply, and welcome transferable skills ...

Strong expertise in Major Incident (MI) management, including leading bridge calls, Tier 2/3 escalations, supplier coordination, and stakeholder communications at senior level. ITIL 4 Managing Professional certification, with a strong grasp of governance frameworks, service continuity, and continual service improvement. Demonstrated ability to oversee restoration of critical ...

needs into scalable technical solutions. Preferred/Nice to Have ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). Knowledge of ITIL processes and service management best practices. Experience with Agile/Scrum delivery. Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). SmartSourcing ...

experience in delivering Service Management projects in a customer-facing context. * Strong knowledge of enterprise architecture frameworks (eg, TOGAF), Agile delivery methodologies, and ITIL practices. * Excellent communication and stakeholder management skills, with the ability to influence at all levels. * Experience working in complex, multi-vendor environments across sectors such ...

ensuring timely resolution and clear communication Investigate and resolve problems , performing root cause analysis and implementing long-term fixes Apply service management frameworks (e.g. ITIL) to maintain best-practice service delivery Support and execute testing activities related to infrastructure changes and releases Act as a technical SME, demonstrating strong technical ...

WAMS applications and infrastructure Troubleshoot WAMS performance, connectivity, and data quality issues Monitor real-time PMU data flows Support incident, problem, and change management (ITIL) Perform root cause analysis and implement corrective actions Support upgrades, patches, and hotfixes Document solutions and share best practices Collaborate with engineering ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

years experience working with the ServiceNow platform, specifically in theSPMmodule, and with good familiarity with ITSM, and the general ServiceNow platform Strong understanding of ITIL principles and practices Proficiency in JavaScript and ServiceNow API web services Proven experience with integrating ServiceNow with other applications Excellent analytical and problem solving skills ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

data, data governance, security. Experience in defining and implementing technical governance, architecture operating models, instance strategy. Good knowledge of IT best practices and frameworks : ITIL, Agile methodologies, DevOps, CI/CD practices. Strong problem-solving, analytical skills; ability to resolve technical trade-offs (e.g., custom vs. configuration, performance vs. maintainability ...

Ability to write clear and structured test cases and defect reports Familiarity with defect and test management tools (e.g. Jira, Azure DevOps) Knowledge of ITIL 4 concepts and service management environments Experience using documentation tools (e.g. Confluence, SharePoint ...