ITIL Contracts in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics for contract job vacancies advertised in England requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 13 May 2025, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 41 38 43
Rank change year-on-year -3 +5 +8
Contract jobs citing ITIL 1,188 1,726 2,412
As % of all contract jobs advertised in England 4.92% 4.69% 4.90%
As % of the Processes & Methodologies category 5.40% 5.43% 5.44%
Number of daily rates quoted 719 1,151 1,703
10th Percentile £210 £205 £209
25th Percentile £308 £328 £350
Median daily rate (50th Percentile) £463 £495 £475
Median % change year-on-year -6.57% +4.21% +4.40%
75th Percentile £588 £588 £575
90th Percentile £675 £688 £688
UK median daily rate £450 £488 £463
% change year-on-year -7.69% +5.41% -
Number of hourly rates quoted 69 145 145
10th Percentile £14.99 £14.00 £13.34
25th Percentile £16.25 £14.16 £13.41
Median hourly rate £21.63 £17.69 £18.00
Median % change year-on-year +22.24% -1.72% +14.29%
75th Percentile £32.50 £23.80 £43.75
90th Percentile £46.44 £46.18 £65.00
UK median hourly rate £22.03 £17.69 £18.50
% change year-on-year +24.51% -4.38% +13.85%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 22,017 31,802 44,352
As % of all contract IT jobs advertised in England 91.19% 86.49% 90.16%
Number of daily rates quoted 14,406 20,831 31,133
10th Percentile £308 £300 £325
25th Percentile £413 £413 £446
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +2.33%
75th Percentile £638 £650 £675
90th Percentile £750 £750 £765
UK median daily rate £518 £525 £550
% change year-on-year -1.43% -4.55% +3.77%
Number of hourly rates quoted 932 2,249 1,562
10th Percentile £14.20 £12.91 £10.64
25th Percentile £18.18 £16.00 £16.25
Median hourly rate £29.00 £37.18 £37.32
Median % change year-on-year -22.00% -0.38% +49.28%
75th Percentile £63.00 £60.00 £65.00
90th Percentile £75.00 £72.50 £75.00
UK median hourly rate £28.30 £36.50 £36.00
% change year-on-year -22.48% +1.39% +40.19%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL in England.

Daily rate trend for ITIL in England

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 13 May 2025.

Daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL in England.

Hourly rate trend for ITIL in England

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 13 May 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -12 429 £500 - 522
North of England +9 222 £354 -25.47% 282
South East -1 183 £450 -7.36% 363
South West -1 149 £465 -7.00% 134
North West +12 147 £398 -16.32% 177
Midlands +2 104 £431 -4.33% 156
West Midlands +2 84 £438 -2.78% 98
East of England -5 69 £425 - 117
Yorkshire -7 64 £375 -21.05% 76
East Midlands +7 20 £378 -30.00% 51
North East -14 10 £195 -58.95% 33
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 93 (7.83%) SharePoint
2 88 (7.41%) Microsoft Exchange
3 29 (2.44%) Confluence
4 20 (1.68%) Skype for Business
5 16 (1.35%) IIS
6 8 (0.67%) Oracle Workflow
7 6 (0.51%) Mattermost
8 5 (0.42%) CMS
8 5 (0.42%) WebSphere
9 4 (0.34%) Oracle Self-Service HR
9 4 (0.34%) SharePoint 2010
10 3 (0.25%) Exchange Server 2003
10 3 (0.25%) Exchange Server 2007
10 3 (0.25%) Exchange Server 2010
10 3 (0.25%) Exchange Server 2013
10 3 (0.25%) JBoss
10 3 (0.25%) Office Communications Server
10 3 (0.25%) OpenEdge
10 3 (0.25%) SharePoint Server
10 3 (0.25%) WebSphere Application Server
Applications
1 131 (11.03%) Microsoft Office
2 61 (5.13%) Microsoft Excel
3 46 (3.87%) Microsoft PowerPoint
4 19 (1.60%) MS Visio
5 12 (1.01%) Microsoft Project
6 4 (0.34%) InfoPath
7 2 (0.17%) Chatbot
8 1 (0.084%) Camtasia
8 1 (0.084%) Final Cut Pro
8 1 (0.084%) Spreadsheet
8 1 (0.084%) Trello
Business Applications
1 25 (2.10%) Remedy ITSM
2 4 (0.34%) Dynamics CRM
2 4 (0.34%) Oracle HRMS
3 3 (0.25%) Infor CloudSuite
4 2 (0.17%) assyst
4 2 (0.17%) Fidessa
4 2 (0.17%) Salesforce CRM
5 1 (0.084%) Cloudability
5 1 (0.084%) Maximo
5 1 (0.084%) Oracle Applications
5 1 (0.084%) Oracle EBS
5 1 (0.084%) Oracle EBS R12
5 1 (0.084%) Oracle ERP
5 1 (0.084%) Oracle iProcurement
5 1 (0.084%) SAP HCM
5 1 (0.084%) SAP Oil and Gas
5 1 (0.084%) SAP S/4HANA
5 1 (0.084%) Shopify
5 1 (0.084%) Summit
Cloud Services
1 254 (21.38%) Microsoft 365
2 212 (17.85%) Azure
3 107 (9.01%) Entra ID
4 94 (7.91%) AWS
5 39 (3.28%) SaaS
6 34 (2.86%) OneDrive
7 33 (2.78%) Power Platform
8 19 (1.60%) Azure DevOps
8 19 (1.60%) GCP
9 17 (1.43%) IaaS
10 16 (1.35%) PowerApps
11 13 (1.09%) Power Automate
12 11 (0.93%) PaaS
13 8 (0.67%) Azure Monitor
13 8 (0.67%) Cloud Computing
13 8 (0.67%) Google Workspace
14 7 (0.59%) Lucidchart
14 7 (0.59%) Mimecast
14 7 (0.59%) Nutanix
15 6 (0.51%) GitHub
Communications & Networking
1 85 (7.15%) Firewall
2 80 (6.73%) VPN
3 78 (6.57%) DNS
4 63 (5.30%) DHCP
5 52 (4.38%) Wi-Fi
6 46 (3.87%) WAN
7 43 (3.62%) TCP/IP
8 42 (3.54%) LAN
9 35 (2.95%) Network Security
10 34 (2.86%) SAN
11 30 (2.53%) BGP
11 30 (2.53%) OSPF
12 24 (2.02%) MPLS
12 24 (2.02%) Skype
13 23 (1.94%) Wireless
14 19 (1.60%) EIGRP
15 18 (1.52%) SD-WAN
16 13 (1.09%) Unified Communications
17 11 (0.93%) Cisco ASA
17 11 (0.93%) Cisco Firepower
Database & Business Intelligence
1 44 (3.70%) SQL Server
2 18 (1.52%) Power BI
3 12 (1.01%) NoSQL
4 9 (0.76%) MySQL
5 7 (0.59%) SQL Server Reporting Services
6 6 (0.51%) Oracle Database
7 5 (0.42%) Data Warehouse
7 5 (0.42%) DB2
7 5 (0.42%) PostgreSQL
7 5 (0.42%) Tableau
8 4 (0.34%) Electronic Patient Records
8 4 (0.34%) InterSystems Cache
9 3 (0.25%) Elasticsearch
9 3 (0.25%) Relational Database
9 3 (0.25%) SQL Server Integration Services
10 2 (0.17%) Azure SQL Database
10 2 (0.17%) Big Data
10 2 (0.17%) Data Mart
10 2 (0.17%) IMS/DB
10 2 (0.17%) Oracle BI EE
Development Applications
1 61 (5.13%) JIRA
2 13 (1.09%) Jenkins
3 9 (0.76%) Git
4 7 (0.59%) GitLab
5 5 (0.42%) Bitbucket
6 3 (0.25%) Chocolatey
6 3 (0.25%) SonarQube
7 2 (0.17%) Maven
7 2 (0.17%) Sonatype Nexus
8 1 (0.084%) Selenium
8 1 (0.084%) Visual Studio
General
1 495 (41.67%) Social Skills
2 219 (18.43%) Analytical Skills
3 180 (15.15%) Finance
4 146 (12.29%) Public Sector
5 60 (5.05%) Banking
6 57 (4.80%) Inclusion and Diversity
7 49 (4.12%) Telecoms
8 45 (3.79%) Retail
9 44 (3.70%) Organisational Skills
10 33 (2.78%) Legal
11 28 (2.36%) Military
12 27 (2.27%) Law
13 26 (2.19%) Presentation Skills
14 21 (1.77%) Documentation Skills
15 18 (1.52%) Influencing Skills
16 14 (1.18%) Manufacturing
17 11 (0.93%) Financial Institution
17 11 (0.93%) Local Government
18 10 (0.84%) Front Office
18 10 (0.84%) Marketing
Job Titles
1 219 (18.43%) Analyst
2 117 (9.85%) Service Manager
3 108 (9.09%) Service Analyst
4 101 (8.50%) Architect
5 96 (8.08%) Service Desk Analyst
6 94 (7.91%) Support Engineer
7 81 (6.82%) Senior
8 66 (5.56%) Lead
9 56 (4.71%) IT Support
10 54 (4.55%) IT Manager
11 47 (3.96%) Consultant
12 42 (3.54%) Project Manager
13 41 (3.45%) Desktop Support
14 40 (3.37%) Desktop Engineer
15 39 (3.28%) Network Engineer
16 38 (3.20%) Administrator
17 36 (3.03%) 2nd Line Support
17 36 (3.03%) Delivery Manager
17 36 (3.03%) Desktop Support Engineer
17 36 (3.03%) Support Analyst
Libraries, Frameworks & Software Standards
1 31 (2.61%) Web Services
2 26 (2.19%) CSS
2 26 (2.19%) HTML
3 23 (1.94%) .NET
4 20 (1.68%) SOAP
5 18 (1.52%) REST
6 17 (1.43%) AngularJS
7 14 (1.18%) XML
8 12 (1.01%) Ajax
8 12 (1.01%) LDAP
9 10 (0.84%) Middleware
10 8 (0.67%) RESTful
11 6 (0.51%) XMPP
12 5 (0.42%) Bootstrap
12 5 (0.42%) J2EE
12 5 (0.42%) Node.js
13 4 (0.34%) 802.1X
13 4 (0.34%) Oracle Fusion
13 4 (0.34%) WebSphere MQ
14 3 (0.25%) React
Miscellaneous
1 64 (5.39%) Management Information System
2 59 (4.97%) CMDB
3 38 (3.20%) Data Centre
4 32 (2.69%) Onboarding
5 30 (2.53%) iPhone
5 30 (2.53%) Smartphone
6 29 (2.44%) Self-Motivation
7 24 (2.02%) Driving Licence
8 22 (1.85%) PKI
9 18 (1.52%) Product Ownership
10 16 (1.35%) Enterprise Software
11 15 (1.26%) Public Cloud
11 15 (1.26%) Replication
11 15 (1.26%) Video Conferencing
12 14 (1.18%) Analytical Mindset
12 14 (1.18%) Hybrid Cloud
13 12 (1.01%) iPad
14 11 (0.93%) Virtual Team
15 10 (0.84%) Clustering
16 9 (0.76%) Data Protection Act
Operating Systems
1 307 (25.84%) Windows
2 106 (8.92%) Windows 10
3 89 (7.49%) Windows Server
4 73 (6.14%) Linux
5 38 (3.20%) Mac OS
6 30 (2.53%) Unix
7 27 (2.27%) Windows Server 2016
8 22 (1.85%) Android
9 19 (1.60%) Windows Server 2019
10 18 (1.52%) Windows Server 2012
11 17 (1.43%) Apple iOS
11 17 (1.43%) VMS
12 11 (0.93%) Windows Server 2003
13 7 (0.59%) Red Hat Enterprise Linux
13 7 (0.59%) Ubuntu
14 6 (0.51%) AIX
14 6 (0.51%) Windows 8
15 5 (0.42%) CatOS
15 5 (0.42%) Windows Server 2008
15 5 (0.42%) Windows XP
Processes & Methodologies
1 374 (31.48%) Service Management
2 332 (27.95%) Problem-Solving
3 283 (23.82%) ITSM
4 218 (18.35%) Agile
5 209 (17.59%) Customer Service
6 201 (16.92%) Service Delivery
7 165 (13.89%) Incident Management
8 158 (13.30%) Change Management
9 133 (11.20%) Stakeholder Management
10 130 (10.94%) Continuous Improvement
10 130 (10.94%) Project Management
11 122 (10.27%) Problem Management
12 100 (8.42%) DevOps
13 89 (7.49%) Migration
14 87 (7.32%) Roadmaps
15 72 (6.06%) Risk Management
16 71 (5.98%) Collaborative Working
17 65 (5.47%) Cybersecurity
18 64 (5.39%) Stakeholder Engagement
19 63 (5.30%) Root Cause Analysis
Programming Languages
1 92 (7.74%) SQL
2 88 (7.41%) PowerShell
3 46 (3.87%) Python
4 36 (3.03%) JavaScript
5 20 (1.68%) Java
6 10 (0.84%) C#
6 10 (0.84%) Shell Script
7 7 (0.59%) PL/SQL
8 6 (0.51%) Bash
9 5 (0.42%) ActionScript
9 5 (0.42%) Perl
10 4 (0.34%) MUMPS
10 4 (0.34%) T-SQL
11 3 (0.25%) REXX
11 3 (0.25%) Ruby
12 2 (0.17%) ActionScript 2.0
12 2 (0.17%) Bicep
12 2 (0.17%) C
13 1 (0.084%) Kusto Query Language
13 1 (0.084%) PHP
Qualifications
1 347 (29.21%) Security Cleared
2 267 (22.47%) SC Cleared
3 147 (12.37%) Degree
4 142 (11.95%) ITIL Certification
5 87 (7.32%) Microsoft Certification
6 76 (6.40%) DV Cleared
7 52 (4.38%) A+ Certification
8 46 (3.87%) ITIL Foundation Certificate
9 43 (3.62%) Cisco Certification
10 39 (3.28%) PMI Certification
11 37 (3.11%) PMP
12 32 (2.69%) MCSA
13 27 (2.27%) MCSE
14 26 (2.19%) CCNP
15 20 (1.68%) CCNA
16 18 (1.52%) Computer Science Degree
17 17 (1.43%) AWS Certification
18 14 (1.18%) CISSP
19 13 (1.09%) MCP
20 11 (0.93%) DBS Check
Quality Assurance & Compliance
1 120 (10.10%) SLA
2 39 (3.28%) ISO/IEC 27001
3 34 (2.86%) QA
4 23 (1.94%) NIST
5 16 (1.35%) COBIT
5 16 (1.35%) GDPR
6 15 (1.26%) ISO/IEC 20000
7 10 (0.84%) Data Quality
8 8 (0.67%) NCSC
9 7 (0.59%) Cyber Essentials
9 7 (0.59%) PCI DSS
9 7 (0.59%) PMO
10 6 (0.51%) ISO 22301
11 4 (0.34%) GRC
11 4 (0.34%) ISO 31000
12 3 (0.25%) Actionable Recommendations
12 3 (0.25%) Government Security Classifications
13 2 (0.17%) Accessibility
13 2 (0.17%) EMIR
13 2 (0.17%) MiFID
System Software
1 292 (24.58%) Active Directory
2 57 (4.80%) VMware Infrastructure
3 23 (1.94%) Hyper-V
4 22 (1.85%) Virtual Desktop
5 20 (1.68%) Docker
6 14 (1.18%) Virtual Machines
7 13 (1.09%) VMware NSX
8 12 (1.01%) VMware ESXi
9 10 (0.84%) Virtual Servers
9 10 (0.84%) vSphere
10 7 (0.59%) Microsoft Virtual Server
11 6 (0.51%) DFS Replication
12 5 (0.42%) Microsoft App-V
13 4 (0.34%) KVM
14 3 (0.25%) Brightmail
14 3 (0.25%) Firmware
14 3 (0.25%) ISA Server
14 3 (0.25%) XenApp
15 2 (0.17%) VMware Workstation
16 1 (0.084%) XenDesktop
Systems Management
1 108 (9.09%) Microsoft Intune
2 59 (4.97%) SCCM
3 31 (2.61%) Kubernetes
4 29 (2.44%) WSUS
5 27 (2.27%) Ansible
6 21 (1.77%) Terraform
7 20 (1.68%) Single Sign-On
8 19 (1.60%) Jamf Pro
9 15 (1.26%) SCOM
10 9 (0.76%) vCenter Server
10 9 (0.76%) ZABBIX
11 7 (0.59%) Grafana
11 7 (0.59%) HP ALM
11 7 (0.59%) Microsoft Clustering
12 6 (0.51%) Nagios
12 6 (0.51%) Puppet
13 5 (0.42%) Active Directory Federation Services
13 5 (0.42%) Podman
14 4 (0.34%) Failover Clustering
14 4 (0.34%) Prometheus
Vendors
1 389 (32.74%) Microsoft
2 295 (24.83%) ServiceNow
3 97 (8.16%) Cisco
4 87 (7.32%) VMware
5 53 (4.46%) Citrix
6 35 (2.95%) Remedy
7 33 (2.78%) Apple
8 32 (2.69%) Oracle
9 29 (2.44%) SolarWinds
10 25 (2.10%) HP
11 24 (2.02%) BMC
12 22 (1.85%) Juniper
13 21 (1.77%) IBM
13 21 (1.77%) Red Hat
14 20 (1.68%) Google
14 20 (1.68%) Palo Alto
15 18 (1.52%) Splunk
16 17 (1.43%) CheckPoint
16 17 (1.43%) SAP
17 14 (1.18%) Dell