1 to 25 of 44 Contract Service Delivery Jobs in England

Service Delivery Manager (Contract) Location: London We're looking for an experienced IT Service Delivery Manager to ensure the reliable, high-quality delivery of IT products and services. This role suits someone proactive, detail-driven and determined to root-cause issues before they impact customers … . You'll work closely with Product Owners and Product Managers to align IT service delivery with product roadmaps and business objectives. What you'll be doing Owning the delivery of IT products and services to agreed SLAs and product requirements Collaborating with Product Owners and Product ...

Interim Head of Service Delivery Transformation (6-Month Contract) Hybrid based Market rates Duration: 6 months Outside IR35 We are seeking an experienced Interim Head of Service Delivery Transformation to lead a focused improvement programme across our Service Desk and wider service management function. … This is not a BAU service desk management role. We already have operational leadership in place. This role is specifically to design and deliver a structured transformation programme, improving how services are defined, measured, and delivered across IT, HR, and Estates. The role will work alongside Director level ...

Position: Service Delivery Engineer (Night Shift) Length of Contract: This role will be on a weekly rolling basis for a period of 3 months (probation) and then extended till March 2027. A weeks notice by either party. Full CRB checks to be done alongside. Hours Per Week … Hours Per Week over Friday/Saturday & Sunday Night. Skill Set Needed: Applications are invited for the post of Service Delivery Engineer on Night Shift, located in the IT Service Desk which provides IT technical support. The position is on site based in Basingstoke and is part ...

hybrid IT Support Engineer/Team Lead to provide hands-on 1st and 2nd line technical support while assisting with team coordination and service delivery activities. This role combines technical troubleshooting with operational oversight, ensuring high-quality support and smooth day-to-day team operations. THE ROLE Provide … Update and manage the team planner and rota to ensure adequate coverage Coordinate sickness and annual leave, escalating where needed to arrange cover Support service delivery activities including complaints handling and user feedback Escalate conduct or behavioural concerns to the appropriate manager Report service or operational issues ...

This role is critical in ensuring the effective storage, management, and lifecycle control of Trust IT equipment, while delivering a consistently high level of service in line with agreed policies, procedures, and service level agreements. Key Responsibilities Provide day-to-day support for Stores Department services, ensuring adherence … policies, procedures, and service standards. Deliver excellent customer service by ensuring processes are followed and service requirements are consistently met. Report incidents and service issues to line management promptly to ensure SLAs are achieved. Support the safe storage, movement, and delivery of IT equipment, working ...

1652GRE Off Site Operations Delivery Lead Hinkley Point C Construction Site & Associated Development Sites PAYE £226.21 or Umbrella £319.70 Principal Accountabilities The Delivery Lead will: Manage day to day the provision of a critical site support service to a construction workforce of circa 16,000 Be accountable … ensuring all statutory, regulatory and site and Associated Development site operational and health and safety controls are complied with Form effective relationships with their service contract partners and champions; and remain mindful of the Core Project Values Ensure the contract partners teams are fully competent to perform their assigned ...

responsible for delivering new IT solutions and changes to existing IT systems across the store estate, driven by evolving business requirements. This includes delivery across the UK, Republic of Ireland, Channel Islands, and the retailer’s Franchise Partners. Recent initiatives within the Retail Implementation area include: Upgrade of Local … Area Network (LAN) and wireless infrastructure across all stores Enhancement of in-store printing capabilities Delivery of network and hardware solutions enabling Franchise Partners to use the retailer’s stock management systems Deployment of additional hardware to support peak trading periods Expansion of Self-Check-Out tilling across ...

Role/Job title Network Service Delivery Principal Work Location Wokingham, UK Role type - Permanent/Fixed Term/Contracting Contracting Mode of working Hybrid/office based Office based If Hybrid, how many days are required in office? 5days Number of positions 2 Unit CBO ITIS Duration ...

Role: Service Manager Day Rate: Market rate Location : Exeter/Hybrid ( 2 – 3 days per week, please note there won’t be any flexibility on this requirement) Clearance : Required The role is focused on leading service delivery across a complex ICT environment, with ownership of service … stakeholder engagement at a senior level. It would suit someone who has operated across multiple platforms and can balance operational stability with continuous service improvement. Key areas of focus include: Owning and evolving ITSM strategy and governance (ITIL-aligned) Leading service improvement initiatives across operations and delivery ...

Position: Service Delivery Engineer (Night Shift) Length of Contract: This role will be on a weekly rolling basis for a period of 3 months (probation) and then extended till March 2027. A weeks notice by either party. Full CRB checks to be done alongside. Hours Per Week ...

journey of services within larger teams and on more complex services based on evidence of user needs and organisational outcomes. Directly lead the service design of our complex, risky and interdependent new digital products, and services, working in multidisciplinary teams to identify, understand and validate through prototyping, opportunities … amended service processes and technologies, including working across multiple product teams concurrently to deliver services end to end from discovery to live. Contributing to service design and the creation of standards, guidance, and style patterns, contributing to developing the service design community, embedding service design standards ...

Hammersmith, 4 days Central London) Role Overview We are seeking a proactive and highly organised Workplace Experience Coordinator to support the day-to-day delivery of an exceptional workplace environment. This role sits at the heart of operations, ensuring facilities, space, and workplace services are efficiently managed to create … Solving & Complexity Resolve day-to-day workplace and facilities issues, often requiring coordination across multiple teams Identify opportunities to improve workplace processes, systems, and service delivery Support continuous improvement initiatives to enhance efficiency, safety, and employee experience Skills & Experience Required Previous experience in workplace experience, facilities management ...

major IT transition programme. The role will manage the transfer of IT systems and services from a long-term outsourced provider to a hybrid delivery model, ensuring continuity, security, and value for money. You will work closely with internal teams, incumbent and new suppliers, and business stakeholders to deliver … smooth, secure, and efficient transition. Key Responsibilities Lead technical planning and delivery of IT service transitions, including system migrations, data transfers, and supplier onboarding. Develop and maintain detailed transition plans, tracking milestones, dependencies, risks, and mitigation actions. Ensure all transitions meet service level agreements, security standards ...

major IT transition programme. The role will manage the transfer of IT systems and services from a long-term outsourced provider to a hybrid delivery model, ensuring continuity, security, and value for money. You will work closely with internal teams, incumbent and new suppliers, and business stakeholders to deliver … smooth, secure, and efficient transition. Key Responsibilities Lead technical planning and delivery of IT service transitions, including system migrations, data transfers, and supplier onboarding. Develop and maintain detailed transition plans, tracking milestones, dependencies, risks, and mitigation actions. Ensure all transitions meet service level agreements, security standards ...

Service Capacity Manager Location : Basingstoke (At least 4 days onsite per week) Rate: £600 per day via umbrella Length: 6 months ***CANDIDATES MUST HOLD ACTIVE DV CLEARANCE TO BE CONSIDERED TO THE ROLE*** Are you a positive individual with a creative attitude that can deliver results for the customer … take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system management of secure IT solutions or IT infrastructures, that contribute to IT service delivery? Do you want to make an impact ...

catering services across three secured sites in the Southwest of England. The role requires strong leadership, communication, and organizational skills to ensure efficient service delivery and integration of facilities management functions. This role manages an area of activity (at scale) within this programme and is accountable for performance … results achieved through partners and subcontractors. The individual within this role must hold a balanced focus on delivery against short term priorities with a medium-term outlook, anticipating challenges and adapting plans and priorities accordingly. The purpose of the Facilities Management Integration Lead role is to lead ...

their global technology team. Working closely with a global vendor, the role is responsible for shaping, optimising and maturing the global Device as a Service (DaaS) operating model, driving operating excellence, service stability and an improved colleague experience at scale. You will lead a small programme team … insights and ensure successful transition into stable BAU operations. We are seeking a pragmatic, outcome focused and adaptable leader with demonstrable success delivering similar service-improvement programmes in lean, complex environments where hands-on delivery is required alongside programme leadership. The successful candidate will ideally be based within ...

site as and when required. Some travel to Barrow involved too. Typical duties include (but are not limited to): Pulling together all aspects of service delivery to achieve targets and KPIs Ensuring that Service Levels are achieved and appropriate Driving ITIL good practice and owning the Service Operations policies & processes Continuous Service Improvement through Problem & CSI processes Quality of data through asset & configuration management Running of DSR, WSR, MSR & Operations Review Working with Performance Management to communicate Operations performance Assurance of delivery through tools including Audit, SIPs, Self Certification Create and manage a Project ...

week on-site. Working Pattern: 3 days per week, 08:30-17:00 Role Purpose Provide interim leadership for the delivery and management of digital services. You will lead teams, manage digital products, build strong internal relationships, and drive continuous service improvement. Key Responsibilities Oversee live digital services … ensure reliability Act as escalation point for incidents, problems, and service requests Work with internal teams to reduce service demand and improve performance Use user feedback to enhance digital experiences Ensure compliance with data protection, security, and governance standards Deliver service improvements using project management skills Manage ...

Fortinet network and server infrastructure across a growing multi-site European estate. You'll work closely with internal stakeholders, third-party vendors and managed service providers to ensure seamless delivery of Azure and server infrastructure services. This is a hands-on senior role with genuine influence … infrastructure matters. Key Responsibilities Own the design, implementation and ongoing maintenance of Azure and server infrastructure across multiple European locations Provide day-to-day service delivery oversight, ensuring services are fit for purpose and best in class Lead the onboarding and transition of new datacentre sites into ...

equivalent experience) Desirable criteria Epic certified in at least one application PRINCE/MSP or other project management qualification Experience Essential criteria Design and delivery of workflows/processes in a clinical environment Experience of delivery of benefits from the implementation of technology/services Experience of working … projects to tight deadlines Desirable criteria Experience of managing clinical and/or operational services within the NHS Electronic patient record (EPR) design and delivery in a clinical environment Configuration and adaptation of EPR technology to meet the needs of users Application support service delivery Previous ...

step into a role where your insights will directly influence how our Customer Engineering operation performs , helping us deliver a more efficient and seamless service to our customers. Working closely with the Billing & Performance Team Leader, you’ll act as a key performance “gatekeeper” , ensuring our planning, forecasting … doing Own and update weekly capacity plans , identifying trends, risks and opportunities Analyse performance data and recommend practical improvements to efficiency and service delivery Support the development of forecasting models and reporting tools Translate demand forecasts into actionable plans, highlighting gaps and proposing solutions ...

Analyst to provide expert analysis and process improvement support across Housing Improvement Programme (HIP) workstreams. This role will play a key part in enhancing service delivery across areas such as safety, quality, compliance, repairs, voids/lettings, leasehold, and tenancy management. You will translate complex regulatory and operational … including safety, quality, compliance, repairs, voids/lettings, leasehold, and tenancy management. Translate regulatory and operational requirements into clear, practical processes, ensuring compliance and service efficiency. Stay informed on emerging regulations, risks, and innovations, providing professional advice and recommendations to senior stakeholders including the Executive Head of Housing, Portfolio ...

opportunity for a Business Intelligence Analyst to play a key role within a public sector emergency service, delivering data insight that directly supports frontline operations and community safety. This is a 2-year fixed term contract with the potential to become permanent. This role is responsible for delivering business … Contribute to continuous improvement and innovation within a fast-paced analytical environment The ideal candidate would have: Experience working within a public sector or service-led environment Understanding of risk and community modelling tools within a planning context Knowledge of socio-demographic datasets and how they inform service ...

community and healthcare-related services is seeking interim data support to cover a key Data Analyst position. This organisation works closely with clinical teams, service delivery staff and external partners, and relies heavily on accurate, meaningful data to demonstrate impact, meet regulatory expectations, and ensure effective service … will work across multiple data sources, with a strong emphasis on extracting and interpreting data from clinical systems.You will collaborate with operational teams, service managers and senior stakeholders to produce meaningful insights that support decision-making, funding requirements, compliance, and internal reporting. Key Responsibilities Extract, clean and interpret data ...