1 to 25 of 75 Contract Service Delivery Jobs in England

Service Delivery Manager (Workday) - Public Sector Programme Location: Wokingham (2-3 days per week onsite) + travel to Warwick Duration: June 2026 - June 2027 (with potential extension) We are currently seeking an experienced Service Delivery Manager to join a high-profile, long-term programme supporting … major public sector organisation. This is a key role within a live, multi-year engagement, acting as the primary interface between the client and delivery teams. Role Overview As the Service Delivery Manager, you will take ownership of day-to-day client engagement within a public sector ...

Enterprise Service Manager/Business Analyst - Service Now - HR - 100k You must have experience of implementing ServiceNow to be considered. Please only apply if you have experience of implementing ServiceNow The Client Based in London my client are a prestigious professional services organisation boasting a workplace with cutting … times in a row, the work environment attracts a seasoned professional who wants to be part of the best of breed. The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow ...

Role: IT Service Management Coordinator Location: London, UK (Hybrid) Contract: 6 months Working Shifts: Full-time Monday to Friday Overview We are seeking an experienced and proactive Service Management Specialist to support and enhance operational service delivery across a multi-functional technology support environment. This role … will act as a key operational liaison between internal stakeholders, global service desk providers, and third-party vendors to ensure high-quality service delivery aligned to business expectations and operational standards. The successful candidate will play a central role in driving continual service improvement, managing operational ...

Service Management Coordinator (Service Delivery) Location: central London (Hybrid, 2 days onsite) Rate: £183 per day (Umbrella) Duration: 6 months Overview We're seeking a proactive and detail-driven Service Management Coordinator to join a busy and collaborative technology environment in London. This role sits … heart of service delivery, acting as a key link between internal stakeholders, global service desk teams, and external vendors to ensure a high-quality, consistent support experience. If you have a passion for IT Service Management (ITSM), enjoy analysing performance data, and thrive in a fast ...

Title: DV Cleared Service Delivery Manager (Process Owner) Location: Basingstoke Rate: 600 per day Contract: Contractor (until 31/05/2027) Clearance: Must be willing and eligible to go through the DV Clearance process Working Pattern: Monday to Friday, fully on site Are you a proactive, customer … focused professional with a passion for delivering IT excellence? Our client, a leading organisation, is hiring for a Service Delivery Manager (Process Owner) to join their dynamic Service Management Team in Basingstoke. This is an exciting opportunity to make a real impact in a secure IT environment ...

Cloud Service Delivery Analyst - 6 Months - £565 per day inside IR35 - Hybrid - Portsmouth Area Office We are looking for a Cloud Service Delivery Analyst to support the delivery and continuous improvement of cloud services in a fast-paced IT environment. This role plays … part in a major transformation programme, helping evolve service delivery practices and supporting the transition to a new IT Operations partner. Key Responsibilities Analyse cloud service usage and produce clear, tailored reports for stakeholders. Act as an escalation point for cloud incidents and support major incident management. ...

join a high-profile, secure environment supporting critical infrastructure services in a key client-facing role. They will combine strong technical knowledge with excellent service delivery, stakeholder management, and account leadership skills. Acting as the primary point of contact for key customers, you will drive operational excellence, manage … service performance, and help shape long-term account success. Responsibilities include: Develop and maintain strong relationships with senior customer stakeholders, acting as a trusted advisor. Take ownership of the overall customer experience and service delivery performance. Lead regular service reviews, governance meetings, and operational reporting activities. ...

Tech Onboarding Analyst, Service Transition/Service Delivery Our client, a leading finance company are looking for a contractor with service delivery/service transition experience. The team you will join (Service Transition tea) is responsible for ensuring that new or changed … minimising business-as-usual services. You will act as the link bridge between change and stable operations. The successful candidate will support the Tech. Service Transition Senior Manager in the transition of services into BAU within the Technology Operations team through the onboarding process. Engaging with the stakeholders ...

Service & Project Coordinator Location: Milton Keynes - Hybrid Rate: £200-250 per day Duration: 3-6 months - temp to perm option Start date: ASAP Role An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish … central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations). Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business. Whilst initially a contract opportunity, there ...

Role : Digital Service Desk Team Leader Type : Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work : Onsite JOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management. Managing the full lifecycle of incidents … requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital ...

DUTIES AND RESPONSIBILITIES Supporting the People Services Departmental Management Team in contributing to the delivery of the People Services delivery plan, People Strategy and Target Operating Model through leading and driving team resources through coaching and mentoring, ensuring underperformance/capability issues are addressed to ensure a significant … contribution to the delivery of a best-in-class people service. To ensure that service delivery complies with current regulations, accepted professional standards, the organisation's policies and procedures and appropriate legislation within the area of expertise. To support the Head of Service and Assistant Director ...

Service Delivery Manager (Workday) - Public Sector Programme Location: Wokingham (2-3 days per week onsite) + travel to Warwick Duration: June 2026 - June 2027 (with potential extension) We are currently seeking an experienced Service Delivery Manager to join a high-profile, long-term programme supporting ...

that has grown from 35 staff to 100! In this role, you'll be responsible for the end-to-end coordination and execution of service delivery activities. Including for example, installation delivery, engineer planning and resourcing, scheduling of national deployments, and maintenance response coordination. Operating within … highly reactive, fast paced environment where customer experience and service continuity are critical. This position ensures that all delivery and support activities meet defined Installation SLAs, while maintaining clear communication, expectation management, and operational control across internal teams, field engineers, and customers. Your next employer offers an enviable ...

Remote - Long-term Contract We are seeking an experienced BMC Remedy & Helix Service Owner to lead the governance, delivery, and operational performance of enterprise ITSM platforms. This role will be responsible for service strategy, vendor management, stakeholder engagement, and ensuring service excellence across BMC Remedy … Helix environments. Key Responsibilities Own the end-to-end service strategy, roadmap, and governance for BMC Remedy and BMC Helix. Drive service improvements, platform modernisation, and operational excellence initiatives. Manage third-party vendors, ensuring delivery against SLAs, KPIs, and contractual commitments. Oversee application development, operations, maintenance ...

Role: Electrical Delivery Lead (HV/LV) Position: Contract Location: Hinkley Point C, Somerset Duration: 12 Months Rolling Rate: Circa £380 p/d PAYE + 36 days annual leave//Circa £515 p/d Umbrella Job Purpose/Overview As a Delivery Lead (Electrical … will report directly to the CSS Senior Infrastructure, Utilities & Integration Delivery Lead and be responsible for the delivery and implementation, of the Infrastructure Operations and Maintenance Contract, specifically the electrical scope. The Delivery Lead will be responsible for developing, reviewing and amending policies and procedures that underpin ...

take ownership of supplier performance across a portfolio of IT and Information Services suppliers. This role is focused on supplier governance, performance management, service reviews, issue resolution, and continuous improvement. You will work closely with suppliers and internal stakeholders to ensure contractual commitments, SLAs, and service expectations … primary point of contact for assigned IT suppliers, building effective working relationships and ensuring suppliers deliver against agreed contractual commitments. Lead supplier service review meetings, including agenda preparation, coordination of inputs, facilitation, and the management of actions through to completion. Monitor and assess supplier performance against SLAs, KPIs, contractual ...

technical lead for assigned projects/services, supporting the Aker Client Programme Director, Aker Client Account Director and the Aker and client delivery teams to ensure we deliver against all client deliverables and payment milestones. This is a senior client-facing role supporting a major re-procurement and insourcing … programme for a national public sector capability. The Enterprise Architect will be responsible for leading the discovery, mapping and planning of a complex service and technical landscape currently operated by a single incumbent supplier - strategically transitioning to a disaggregated sourcing approach (client and supplier). The role requires broad ...

looking for an experienced Service Delivery Manager (data science) to join a Global MedTech leader working on one of the most exciting surgical technology platforms in the world. This is a hands-on delivery role spanning planning, stakeholder management and operational governance across complex cross-functional initiatives. … depending on experience Duties to include: Planning and coordination across multiple concurrent data science workstreams Sprint ceremonies, stand-ups and cross-functional delivery governance Stakeholder communication, steering materials and executive level reporting Risk and dependency management across fast-moving programmes Roadmap planning, quarterly prioritisation and delivery process improvement ...

documentation and maintain the Application Support Portfolio to ensure the Enterprise Architecture is fully documented in line with TOGAF best practice. Support Application Customer Service management and Application Supplier Service Delivery to ensure business requirements are met in a timely manner, in line with ICT Service … Management best practice. Apply Application Life-cycle management, proper HOTS and decommissioning Apply agile methodology process in resolving calls and projects. Apply ITIL ICT service delivery methodology and work closely with IT and Digital Services to ensure incidents, problems and changes are managed efficiently. Collaborate and partner with ...

documentation and maintain the Application Support Portfolio to ensure the Enterprise Architecture is fully documented in line with TOGAF best practice. · Support Application Customer Service management and Application Supplier Service Delivery to ensure business requirements are met in a timely manner, in line with ICT Service … Management best practice. · Apply Application Life-cycle management, proper HOTS and decommissioning · Apply agile methodology process in resolving calls and projects. · Apply ITIL ICT service delivery methodology and work closely with IT and Digital Services to ensure incidents, problems and changes are managed efficiently. · Collaborate and partner with ...

Service Delivery Specialist London - 2 days in the office £100 to £150 a day 6 Months Contract + Extension A leading global pioneering firm is seeking a data-driven IT Service Delivery Specialist to take ownership of operational governance and continuous improvement across their technology landscape. … providers and internal support teams deliver a seamless, high-quality end-user experience. You will act as a key operational liaison and will champion service quality, analyse performance metrics, and orchestrate swift resolutions during high-priority escalations. Key Responsibilities: Lead regular performance reviews with the global IT service ...

Service Delivery Specialist London - 2 days in the office £100 to £150 a day 6 Months Contract + Extension A leading global pioneering firm is seeking a data-driven IT Service Delivery Specialist to take ownership of operational governance and continuous improvement across their technology landscape. … providers and internal support teams deliver a seamless, high-quality end-user experience. You will act as a key operational liaison and will champion service quality, analyse performance metrics, and orchestrate swift resolutions during high-priority escalations. Key Responsibilities: Lead regular performance reviews with the global IT service ...

skills - ideally have worked in a regulated environment and be happy to work in a small team. Need to have an indepth knowledge of Service Transition/Service Introduction - may well suit someone who is at the start of their Service Transition/Service Introduction/… Service Delivery Career. Must have communication and written skills and be able to talk to multiple teams across the business - eg technology, procurement and legal. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

Title: DV Cleared Service Operations Manager Location: Corsham Duration: 6 months Rate: up to 550 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a reputable organisation in the IT sector, is seeking a highly motivated Service … secure environment, working fully on-site. What you'll be doing: Collaborate with FLC and DD J3/J5 teams to plan the projects service deployments. Lead all customer communications from the projects Service Operations team to DD, FLCS, and CyISOCs. Coordinate with the DD J3 Planned Outage ...

DDaT to support a major organisation-wide transformation programme. This is a pivotal leadership role within Digital, Data and Technology, responsible for leading the delivery of technology-enabled change and overseeing a portfolio of strategic transformation and improvement projects. The successful candidate will play a key role in helping … shape and deliver the organisation's future digital operating model, whilst acting as the client-side lead for key delivery partners and suppliers. As the Head of DDaT, you will work closely with the Director of Digital, Data and Technology and senior leadership teams to drive successful programme delivery ...