1 to 25 of 41 Contract Service Design Jobs in England

Service Design Manager/Service Architect - S/4HANA, RISE Location: Hybrid with 2 days per week onsite in Sheffield Contract Length: 6+ months (will be extended) Rate: £600-£650 a day (Inside IR35) - potential for flexibility Start Date: ASAP Are you an experienced Service Design Manager/Service Architect with proven experience working on large scale SAP migrations from On-Prem to Cloud using SAP S/4HANA and RISE with SAP/SAP Cloud ERP? If so, apply now for this new contract. You'll be required to work on-site ...

Service Design Manager/Service Architect - S/4HANA, RISE Location: Hybrid with 2 days per week onsite in London Contract Length: 6+ months (will be extended) Rate: £600-£650 a day (Inside IR35) - potential for flexibility Start Date: ASAP Are you an experienced Service Design Manager/Service Architect with proven experience working on large scale SAP migrations from On-Prem to Cloud using SAP S/4HANA and RISE with SAP/SAP Cloud ERP? If so, apply now for this new contract. You'll be required to work on-site ...

Initial 3-Month Contract - Hybrid Working Location: Birmingham Hays is proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. This is an exciting opportunity to influence high-impact services and shape … residents interact with the council. About the Role As a Senior Service Designer, you will be responsible for designing end-to-end services within complex, multi-layered environments. You will work closely within multidisciplinary teams to deliver new and improved services based on user needs, organisational goals, and evidence ...

Service Designer - Remote - Circa £450-£550 per day outside ir35 - 3 months+ My client is a global leading IT consultancy. They are on the hunt for a number of Service Designer to join a central government client of theirs. They require someone with extensive experience working within central … government, with hands on GDS experience. Responsibilities: lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user-centred services, ensuring accessibility and usability across digital touchpoints and service journeys map and analyse ...

Cleared Service Designer (Mid-Senior) - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: Up To £585 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) We are seeking a mid-senior level SC Cleared Service Designer to support … Government department on a complex, user-centred digital transformation programme. This Inside IR35 engagement requires a practitioner who can operate with minimal supervision, lead service design activity, and influence stakeholders across delivery teams. The Role You will take ownership of service design activity across ...

Programme Manager Cloud Transformation (Service Design & Transition), Infrastructure Programme 2 days a week onsite in London Umbrella contract - £700 - £850 p/d ASAP start, 12 month contract Our client is embarking on a multimillion-pound, two-year cloud transformation to exit seven end-of-life data centres … model. This role is critical to ensuring the transformation lands operationally sound, supportable, and scalable. We are seeking a senior Programme Manager to own Service Design & Transition end-to-end, operating across two major programmes, a newly established cloud platform, and a radically simplified supplier landscape. Programme Manager ...

Service Designer (DV & NPPV3 cleared)- £650/day Inside IR35 - 12-month Contract - Birmingham (Onsite) - SCC Flex Contract We are looking for an experienced Service Designer to support high-profile transformation work, ensuring services are in line with technology development, compliance, assurance data-use standards. You will help … mentor junior designers, and ensure services meet user needs without compromising public trust. Active DV and NPPV3 clearance are required. Your responsibilities as the Service Designer: Work with the Service Design Lead to direct design activity across major programme work Mentor Service Designers, Junior Designers ...

Details Role/Job Title: Service Transition Lead Work Location: Wokingham, UK Mode of Working: Hybrid (might move to 100% office) Hybrid Requirement: 3 days The Role Service Transition ensures smooth movement of services into the live business environment, bridging the gap between Design and Operations. This … maintaining policies, processes, and procedures that protect the operational environment. The candidate will work with versatile stakeholders and have hands-on experience in Service Transition. Your Responsibilities Support development, introduction, transition, and day-to-day operation of ITIL SIAM processes, engaging with business colleagues, suppliers, and stakeholders Assist ...

standards and ways of working . The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. You'll work closely with delivery teams, service designers, and senior stakeholders to embed user-centred design … surveys, usability testing, and field studies Analysing and synthesising research findings into clear, actionable insights Creating personas, user journeys, and experience maps to inform service design Advising on research methods, best practices, and user-centred approaches Collaborating with service designers, product teams, and stakeholders to ensure research ...

Product Designer within the Pharmacy Experience you will contribute to our mission of driving incremental sales through the Pharmacy channel. You will design prototypes for testing and create launchready screens for an MVP of our online commerce and education platform. Your work will focus on building efficient, engaging experiences … clarity to ambiguity, and helping shape a scalable experience that supports future expansion. What the Product Designer will be responsible for: Work autonomously, supporting Design within Pharmacy Experience alongside the Design Lead. Collaborate cross-functionally with engineering, product management, and company leaders to take our product from concept ...

Cleared Service Designer - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £380 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) Nationality: UK Nationals only We are seeking an experienced SC Cleared Service Designer to support … Central Government department on a user-centred digital delivery programme. This is an Inside IR35 engagement, focused on collaborative service design within multidisciplinary agile teams. The Role You will play a key role in shaping end-to-end services that meet user needs while aligning with government standards ...

with clear plans, RAID, sprint cadence, and measurable reductions in failure demand Website redesign progressed through agreed gates with embedded content, accessibility (WCAG), and design governance AI pilots delivered from discovery to alpha/beta, with transparency statements, human-in-the-loop controls, and clear benefit/risk summaries … Strong stakeholder confidence across Services, suppliers, and partners Lightweight, reusable playbooks for service design, governance, and benefits tracking Key Responsibilities Orchestrate delivery across customer journeys, website, and AI pilots Manage scope, dependencies, risks, sprints, and quality gates Champion inclusive service design, assisted digital, accessibility, and user ...

Senior Service Designer Location: London/Hybrid Security Clearance: SC Duration: Initial 6-month contract Rate: £600 p/day (inside IR35) We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure … shape and transition critical national services, working as part of a cross-functional team within a digital and data-driven directorate. Key Responsibilities: Lead service design activities and mentor junior team members Design user-focused services that meet programme goals Collaborate with technical and operational teams ...

Title: Lead Service Designer Location: Remote Duration: Initial contract until the end of March (Likelihood for extension) Day Rate: £525 per day (Outside IR35) Role Overview: We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner … implement strategies that enhance our service delivery and drive significant improvements across the organisation. Your responsibilities will include: - Cross-Cutting Collaboration: Foster collaboration among teams within the CDIO to enhance ways of working, ensuring a focus on delivering maximum value to our stakeholders. - Efficiency Optimisation: Strive for optimum efficiency ...

Service Designer - Central Government (Contract) Duration: 3 Months Rate: £400 - £450 per day (Inside IR35) Location: Remote with occasional travel to London We are seeking an experienced Service Designer to support a large UK Central Government department on an initial 3-month contract. This role is ideal … operating within GDS standards. The Role You will play a key role in shaping and improving public services, working collaboratively within multidisciplinary teams to design user-centred, end-to-end services. Key responsibilities include: Designing services within a large UK government organisation Applying service design principles across ...

Senior Product Designer within the Pharmacy Experience you will contribute to our mission of driving incremental sales through the Pharmacy channel. You will design prototypes for testing and create launchready screens for an MVP of our online commerce and education platform. Your work will focus on building efficient, engaging … ambiguity, and helping shape a scalable experience that supports future expansion. What the Senior Product Designer will be responsible for: Work autonomously, representing Design within Pharmacy Experience alongside the Design Lead. Collaborate cross-functionally with engineering, product management, and company leaders to take our product from concept ...

drive momentum, strengthen governance, and ensure high-quality outcomes across: Customer Journey redesign (including Simpler Recycling CX) Website redesign on LocalGov Drupal AI service development pilots with strong human oversight Key responsibilities Orchestrate delivery across customer journeys, website and AI pilots-managing scope, critical path, RAID, sprint ceremonies … quality gates. Unblock and resource effectively: sequence work, identify gaps, commission specialist capacity, and drive decisions through governance. Lead service design practice: champion accessibility (WCAG), inclusion, assisted digital, user research and content standards. Govern AI pilots: run pragmatic test-and-learn cycles with ethical guardrails, DPIAs/EqIAs ...

Service Designer, Sheffield/Hybrid, 6 months, £535/day (Inside IR35) Role Overview The Business Risk & Resilience (BRR) function brings together multiple teams, tools, and processes that support operational resilience, continuity, incident management, risk controls, and reporting across the global business. We are seeking a highly technical Service … early-stage discovery, understanding how BRR fits within the wider ecosystem, and addressing tooling interoperability, data gaps, business processes, and end-to-end service journeys. The Service Designer will be Embedded deeply within technology, risk, controls, architecture, tooling, and global operations-not customer-facing channels. You'll shape ...

Title: Service Delivery Manager/Technical Platform Owner Pay Rate: £554/Day- Inside IR35 Duration: 6 months Location: Telford/Remote We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. … operation of several forms platforms including: • gForms (Scala based solution) • iForms (Adobe Engagement Manager) • Livecycle and pdf (Adobe Engagement Manager) The role of the Service Delivery Manager is a critical part of the Digital Forms management team and has the following accountabilities: • formal documentation of the existing live service ...

Responsibilities Lead user research activities across Discovery and Alpha. Work collaboratively with Triad consultants, client teams, and partner suppliers. Deliver research that informs service design and technology decisions. Engage with a broad range of users and stakeholders to understand needs and pain points. Translate findings into clear, impactful … Discovery and Alpha experience is essential. Comfortable working in agile, fast-paced environments. Confident presenting research findings to varied audiences. Familiarity with GDS service design standards and accessibility best practices. About Triad Triad is a UK-based consultancy delivering user-centred digital services. We work with public ...

Lead Service Designer 6 Months Hybrid Working - multiple sites across the UK IR35 Status TBC - Likely Inside £750 - £800 per day - open to negotiation Change-IT are looking for a Lead Service Designer to join a large Central Government organisaton, who's main office is based in London … open to negotiation on the day rate - we would expect it to land around £750-£800 per day. Experience Required: End-to-end service design expertise: Proven experience leading large-scale service transformation from discovery through to live operation, delivering meaningful customer experience improvements and sustained operational ...

initial 12-month contract - hybrid, up to 3 days a week on-site in Manchester. Skills & Experience : Demonstrate best practice: in user centred design, for digital and non-digital interactions Work with User Researchers to plan and develop research activities that help teams to better understand users. Experience working … multi-disciplinary agile teams, including (UR, Content, Service Design, Product, Engineering). Lead evidence based design and identify gaps in user or service understanding. Use a variety of prototyping tools and methodologies, guide others on best practice. Communicate design ideas clearly and facilitate discussions. Champion ...

Bristol ? Contract: Maternity cover (9-12 months) ?? Start: ASAP ?? Rate: £350 - £450 depending on experience The Role We're partnering with a well-established, design-led digital business to find an experienced Product Designer for a maternity cover contract. You'll join a mature product environment, working closely with … deliver high-quality, user-centred digital experiences. This role is ideal for a Product Designer who can hit the ground running, confidently own design workstreams, and thrive in a fast-paced, collaborative setting. What You'll Be Doing Owning end-to-end product design across discovery through ...

Cleared Capacity Manager/IT Service Performance & Capacity Manager- 6 months+ - Full time on site in Wiltshire ( 5 days per week) Looking for a Capacity Manager/IT Service Performance & Capacity Manager who will be responsible for ensuring that VMware-based infrastructure capacity meets current and future business … compute, storage, and network resources across on premise and hybrid VMware environments. Key Duties: Own and execute the ITIL Capacity Management process, including Business, Service, and Component Capacity Management. Develop and maintain capacity plans, forecasts, and models for VMware environments. Ensure infrastructure capacity supports agreed SLAs Identify capacity risks ...

Central Government client is looking for a Portfolio Director to lead the strategic oversight and delivery of the Service Transformation portfolio across their services. This role ensures alignment with organisational priorities, drives efficiency, and delivers improved outcomes for citizens, businesses, and the environment. The Portfolio Director will … practice in portfolio governance, change management, benefits realisation, and stakeholder engagement across the organisation. What you will lead: Strategic direction and governance of the service transformation portfolio Maturing PMO practices: planning, prioritisation, reporting, assurance Senior leadership of the CMO and change management standards Portfolio performance, risk management, and benefits ...