1 to 25 of 43 Contract Service Design Jobs in England

Contract Service Design Lead DV Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams … create services that are evidence driven, inclusive, and built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. ...

Contract Service Design Lead DV Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams … create services that are evidence driven, inclusive, and built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. ...

Post: User Experience Design - Service Designer (Hybrid Contract) Title :User Experience Designer - Service Design Location :Newcastle, UK (Hybrid Working Model) Are you a highly strategic Service Designer ready to lead complex system change? We are seeking a seasoned expert to drive a human-centered design process across the entire service lifecycle, balancing deep user insights with core business strategy. This is a high-impact, 10-month contract role where your expertise will directly shape our service ecosystem The Role: Strategic Impact & Leadership As our Service Designer, you will be responsible ...

Service Architect Location: Hybrid, 40% onsite - 60% home BARROW IN FURNESS Duration: 26/06/2026 Rate £625 MUST HOLD ACTIVE SC MUST BE PAYE THROUGH UMBRELLA Role Description: The Service Architect is responsible for designing and defining end-to-end IT service solutions that meet … standards. This role ensures that services are scalable, secure, and deliverable within agreed SLAs, while integrating seamlessly with existing processes and technologies. Key Responsibilities Service Design: Develop service architectures that cover infrastructure, applications, and operational processes. Requirements Analysis: Work with stakeholders to capture functional and non-functional ...

designing a shared digital care record that enables seamless access to patient and citizen information across care settings. We are seeking an experienced Senior Service Designer to play a pivotal role in this formative stage. Key Responsibilities Management, Leadership & Training Act as an expert and advocate for service design best practice. Coach, mentor, and support teams; promote continuous learning. Facilitate collaboration, resolve team issues, and foster a positive working environment. Advise and coordinate staff, delivering training where required. Planning & Design Lead complex service design activities, introducing and embedding new ways of working. Design ...

Senior Service Designer - Remote with occasional travel to Leeds 3 months+ - £550-£580 per day inside ir35 My client is a global leading IT consultancy. They are on the hunt for a Senior Service Designer with proven Government Digital Service (GDS) experience. Key Skills and 'must have … experience: Experience of GDS/Government Digital services Thorough knowledge of design thinking and user-centred design Experience leading service design projects with clients delivering outcomes, not just outputs Experience producing high-quality service design and user experience artefacts such as personas, user journeys ...

Title: User Experience Design - Service Designer ?? Location: Newcastle, Cobalt Business Park ?? Working Model: Hybrid ?? Contract Duration: 1 December 2025 - 30 September 2026 ?? Pay Rate: £292/day PAYE | £388/day Umbrella ?? Job Description As a Service Designer , you will lead a human-centred design approach … development and implementation. You will conduct deep ethnographic and user research to understand user needs, behaviours, and challenges, translating insights into clear and actionable design direction. You will act as a subject matter expert , guiding team decisions, supporting collaboration across multiple workstreams, and solving complex design problems while ...

Role/Job Title: Service Introduction Manager Work Location: Nottingham (3days) The Role In the Health and Beauty Retailer space, the role purpose is to use our Service and Business Operation expertise to collaborate across Delivery and Service, including internal IT teams, partner IT teams … risk and ensure the quality transition of all new and changing application-led solutions. Your Responsibilities: Understand and document a project's impact on service, including designing any new or changing service models, including run costs for any new or amended project elements. To represent the customer when ...

client is seeking an experienced Delivery Manager to oversee the successful delivery of the Service Workstream within the Blended Experience Programme in the technology sector. This contract role focuses on ensuring all technology can be efficiently and effectively supported in Business As Usual (BAU). The Delivery Manager … required to create and manage service build activities, ensuring prioritisation, timely delivery, and preparedness for testing phases. Coordination and facilitation of the service testing phase will also be a key element of this role, involving collaboration with multiple support teams as defined in the Service Designs. ...

ITIL Accredited - Umbrella Engagement - EUC Service Delivery/Service Design Experience - 3-6 Months - Design of Service Support Processes. 3 Days per week on site in West London. Must have worked within a Large Fast Paced Environment with multiple business units spread across a wide … location. Start up mentality. Worked in an End User Compute Environment. Designing End to End Service Support Processes. SLAs and OLAs. Remote Access Experience etc. Customer Centric. Incident and Change Management experience! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

Fully remote Day Rate : £425p/d - Inside IR35 Duration : 3 months (scope for extension) About the Role We're looking for a skilled Service Designer to help shape public services that are user-focused, inclusive, and effective. Working at SFIA Level 4/… part of design activities within multidisciplinary teams, using evidence and empathy to improve service experiences. Key Responsibilities Design and improve end-to-end service journeys using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across ...

Fully remote Day Rate : £425p/d - Inside IR35 Duration : 3 months (scope for extension) About the Role We're looking for a skilled Service Designer to help shape public services that are user-focused, inclusive, and effective. Working at SFIA Level 4/… part of design activities within multidisciplinary teams, using evidence and empathy to improve service experiences. Key Responsibilities Design and improve end-to-end service journeys using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across ...

Service Designer Fully Remote (UK-based) £472 per day (Inside IR35) Immediate start - contract until March 2026 We are looking for an experienced Service Designer to support the delivery of complex, user-centred digital services in the UK public sector . This is a fully remote contract role … services in a large, regulated environment. The role requires strong experience working to GDS standards and designing services at scale. Key responsibilities Design and iterate end-to-end services that meet user needs and organisational outcomes Apply the GDS Service Standard across discovery, alpha, beta, and live Produce ...

Service Support LeadHybrid working - 3 days on site£500 - £750 per day (umbrella engagement) Our client, an industry leading national business, is looking to hire a contractor with a background in Service Support/Service Delivery/Service Management. Emphasis will be on Service Design and Colleague Experience and the need to build service support wrap and ensure proper landing of initiatives. The successful candidate will have the ability and experience to focus on colleague experience and understanding service impact. Any experience within a start-up, or the beginning of a post ...

ITIL Accredited - Umbrella Engagement - EUC Service Delivery/Service Design Experience - 3-6 Months - Design of Service Support Processes. 3 Days per week on site in West London. Must have worked within a Large Fast Paced Environment with multiple business units spread across a wide … location. Start up mentality. Worked in an End User Compute Environment. Designing End to End Service Support Processes. SLAs and OLAs. Remote Access Experience etc. Customer Centric. Incident and Change Management experience! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

ITIL Accredited - Umbrella Engagement - EUC Service Delivery/Service Design Experience - 3-6 Months - Design of Service Support Processes. 3 Days per week on site in West London. Must have worked within a Large Fast Paced Environment with multiple business units spread across a wide ...

Responsibilities Lead user research activities across Discovery and Alpha. Work collaboratively with Triad consultants, client teams, and partner suppliers. Deliver research that informs service design and technology decisions. Engage with a broad range of users and stakeholders to understand needs and pain points. Translate findings into clear, impactful … Discovery and Alpha experience is essential. Comfortable working in agile, fast-paced environments. Confident presenting research findings to varied audiences. Familiarity with GDS service design standards and accessibility best practices. About Triad Triad is a UK-based consultancy delivering user-centred digital services. We work with public ...

Role: Service Designer Location: London (Remote) Duration: 6 Months Day rate: £490 via Umbrella Are you a thoughtful, intuitive designer who brings care, clarity, and calm to complex service challenges? We're looking for a Service Designer with strong NHS experience to help shape kinder, more seamless … journeys for patients and frontline teams. In this role, you'll gently untangle service issues, understand needs in depth, and bring people together to reimagine how care could flow in a more supportive and human way. What you'll be doing Exploring current services to uncover pain points, unmet ...

Adword Job Title: Service Transition Lead Location: Walton Park Portsmouth - 2 days a week Duration: 06 months contract Experience and knowledge 3 to 5 years experience in a similar IT Service Transition Change role managing change for business critical services Indepth experience in IT with a broad experience … Change Management underlying technologies and direct support of business services Experience of Service Design aspect including NFRs Support Models and OAT requirements Experience of document reviews including applying a Service focussed review of Technical Documents Experience of working in an outsourced environment particularly SIAM and also with ...

worked within a large fast paced environment - start up mentality - outstanding communication skills - Need to have experience in setting up/shaping designing/service Design/Support Models. Ideal candidate will have significant experience working in around EUC/Workplace as a Service Delivery/Service ...

/01/2026 Job Type: Contract - 12 months Company Introduction The IT Security Officer (ITSO) plays a dual role in governance and service management. This position ensures security compliance and risk management across the OpenShift migration program, while also overseeing critical IT services. Responsibilities include implementing security controls … managing infrastructure standards, and driving service strategy to support scalability, reliability, and compliance. Job Responsibilities/Objectives Security Governance and Compliance: Enforce security standards, review designs, and validate encryption and identity management. Risk Management: Identify, assess, and mitigate security risks throughout migration activities. Service Ownership and Strategy: Take ...

will include; · Act as the technical authority for systems and services. · Define and evolve architectures that balance customer needs, architecture principles, and secure-by-design standards. · Contribute to divisional and line-of-business roadmaps, identifying opportunities for technology insertion and innovation. · Lead technical reviews, trade-off studies, and risk … assessments for major design decisions. · Mentor and coach Technical Architects and Engineers, raising capability across the community. · Support business winning, including technical design, bids, and proposal development. · Champion best practice, reuse, and model-based design approaches across the architecture community. About You: As a Technical Architect, your ...

Interaction Designer to help shape intuitive, accessible, and inclusive digital services that meet the needs of citizens. Working within a multidisciplinary team, you'll design end-to-end user journeys that align with Government Digital Service (GDS) principles, ensuring services are simple to use and deliver real public … value. Key Responsibilities Design user-centred interfaces and interactions across web and mobile platforms Collaborate with researchers, developers, and service designers to iterate based on user feedback Apply GDS design patterns and accessibility standards to ensure consistency and usability Create prototypes and wireframes to test and communicate ...

dedicated to solving real customer problems. Key Responsibilities: Creative Problem Solving: Utilize your creative thinking to simplify complex problems and create visually engaging solutions. Design Production Assets: Craft infographics, logos, and other design elements that enhance our digital presence. User Interface Design: Create captivating interfaces … mobile applications, making the mundane exciting. Digital Design System: Collaborate to scale and refine our digital design system, ensuring consistency and quality. Storytelling Mastery: Leverage storytelling techniques to help communicate effectively with our audience. Prototyping: Bring your designs to life using prototyping software, primarily Figma, along with Adobe ...

dedicated to solving real customer problems. Key Responsibilities: Creative Problem Solving: Utilize your creative thinking to simplify complex problems and create visually engaging solutions. Design Production Assets: Craft infographics, logos, and other design elements that enhance our digital presence. User Interface Design: Create captivating interfaces … mobile applications, making the mundane exciting. Digital Design System: Collaborate to scale and refine our digital design system, ensuring consistency and quality. Storytelling Mastery: Leverage storytelling techniques to help communicate effectively with our audience. Prototyping: Bring your designs to life using prototyping software, primarily Figma, along with Adobe ...