Service Design Contracts in England

Service Design
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 16 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
16 May 2024
Same period 2023 Same period 2022
Rank 227 173 179
Rank change year-on-year -54 +6 -3
Contract jobs citing Service Design 386 715 1,165
As % of all contract jobs advertised in England 1.06% 1.48% 1.66%
As % of the Processes & Methodologies category 1.23% 1.65% 1.82%
Number of daily rates quoted 254 545 817
10th Percentile £400 £418 £413
25th Percentile £457 £475 £475
Median daily rate (50th Percentile) £548 £565 £550
Median % change year-on-year -3.10% +2.73% +10.00%
75th Percentile £622 £675 £625
90th Percentile £738 £743 £688
UK median daily rate £525 £550 £550
% change year-on-year -4.55% - +11.11%
Number of hourly rates quoted 11 1 9
10th Percentile - - £24.50
25th Percentile £17.80 £56.25 £32.29
Median hourly rate £33.07 £57.50 £35.08
Median % change year-on-year -42.50% +63.93% -26.16%
75th Percentile £34.53 £58.75 £45.00
90th Percentile £72.90 - £58.23
UK median hourly rate £33.07 £57.50 £40.04
% change year-on-year -42.50% +43.62% -15.71%

All Process and Methodology Skills
England

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 31,446 43,440 63,865
As % of all contract IT jobs advertised in England 86.42% 90.15% 90.86%
Number of daily rates quoted 20,588 30,513 45,420
10th Percentile £300 £325 £333
25th Percentile £413 £448 £430
Median daily rate (50th Percentile) £525 £550 £540
Median % change year-on-year -4.55% +1.85% +8.00%
75th Percentile £650 £675 £650
90th Percentile £750 £766 £750
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.16%
Number of hourly rates quoted 2,245 1,538 1,746
10th Percentile £12.92 £10.63 £12.50
25th Percentile £15.92 £16.23 £15.25
Median hourly rate £36.50 £36.00 £25.00
Median % change year-on-year +1.39% +44.00% +7.71%
75th Percentile £60.25 £65.00 £49.37
90th Percentile £72.50 £75.00 £65.00
UK median hourly rate £36.27 £35.65 £25.68
% change year-on-year +1.75% +38.82% +5.35%

Service Design
Job Vacancy Trend in England

Job postings citing Service Design as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Design in England

Service Design
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Service Design in England.

Daily rate trend for Service Design in England

Service Design
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Design in England over the 6 months to 16 May 2024.

Daily rate histogram for Service Design in England

Service Design
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Service Design in England.

Hourly rate trend for Service Design in England

Service Design
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Design in England over the 6 months to 16 May 2024.

Hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 16 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -21 223 £525 -8.30% 47
North of England -4 52 £525 -4.55% 27
South East -22 40 £600 +23.08% 10
North West +9 29 £450 -18.18% 15
Yorkshire +5 23 £525 -4.55% 7
Midlands +23 21 £688 +52.78% 20
South West -15 21 £525 -20.00% 14
West Midlands +24 19 £850 +88.89% 16
East of England +6 12 £750 +11.61% 9
East Midlands +12 2 £500 -6.54% 4
North East +1 2 - - 5
Service Design
UK

Service Design
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (1.81%) SharePoint
2 6 (1.55%) Confluence
3 4 (1.04%) govService
4 3 (0.78%) Adobe Experience Manager
5 1 (0.26%) Apache Spark
5 1 (0.26%) ArcGIS
5 1 (0.26%) Microsoft Exchange
5 1 (0.26%) SAS
Applications
1 6 (1.55%) Microsoft Office
1 6 (1.55%) Microsoft Project
1 6 (1.55%) Sketch
2 5 (1.30%) Microsoft Excel
2 5 (1.30%) Microsoft PowerPoint
3 4 (1.04%) InVision
4 3 (0.78%) Adobe Creative Suite
4 3 (0.78%) MS Visio
5 2 (0.52%) Adobe XD
5 2 (0.52%) Zeplin
6 1 (0.26%) SPSS
6 1 (0.26%) UserZoom
Business Applications
1 13 (3.37%) SAP S/4HANA
2 5 (1.30%) Dynamics CRM
3 3 (0.78%) Shopify
4 1 (0.26%) Oracle AGIS
4 1 (0.26%) Oracle Assets
4 1 (0.26%) Oracle Cash Management
4 1 (0.26%) Oracle EBS
4 1 (0.26%) Oracle Financials
4 1 (0.26%) Oracle Payables
4 1 (0.26%) Oracle Procure-to-Pay
4 1 (0.26%) Oracle Receivables
4 1 (0.26%) Oracle Retail
4 1 (0.26%) Remedy ITSM
Cloud Services
1 51 (13.21%) Azure
2 34 (8.81%) Azure DevOps
3 23 (5.96%) AWS
4 14 (3.63%) Figma
5 11 (2.85%) SaaS
6 6 (1.55%) Power Platform
7 5 (1.30%) Amazon EC2
7 5 (1.30%) Amazon EKS
7 5 (1.30%) Amazon S3
7 5 (1.30%) Azure API Management
7 5 (1.30%) Azure Batch
7 5 (1.30%) Azure Functions
7 5 (1.30%) Azure Key Vault
7 5 (1.30%) Azure Logic Apps
7 5 (1.30%) Azure Service Bus
7 5 (1.30%) Azure Storage
7 5 (1.30%) Power Automate
7 5 (1.30%) PowerApps
7 5 (1.30%) Route 53
7 5 (1.30%) Serverless
Communications & Networking
1 7 (1.81%) VPN
2 6 (1.55%) WAN
3 5 (1.30%) Network Security
4 4 (1.04%) MPLS
5 3 (0.78%) Intranet
6 2 (0.52%) BGP
6 2 (0.52%) DNS
7 1 (0.26%) 5G
7 1 (0.26%) Firewall
7 1 (0.26%) Internet
7 1 (0.26%) Intrusion Detection
7 1 (0.26%) IP Telephony
7 1 (0.26%) NAS
7 1 (0.26%) PBX
7 1 (0.26%) SD-WAN
7 1 (0.26%) SMS
7 1 (0.26%) VoIP
Database & Business Intelligence
1 7 (1.81%) Big Data
1 7 (1.81%) SQL Server
2 6 (1.55%) Data Warehouse
3 5 (1.30%) Amazon RDS
3 5 (1.30%) Azure SQL Database
3 5 (1.30%) Data Lake
3 5 (1.30%) OLTP
4 3 (0.78%) MySQL
5 1 (0.26%) Azure SQL Data Warehouse
5 1 (0.26%) Geospatial Data
5 1 (0.26%) GIS
5 1 (0.26%) Oracle BI Publisher
5 1 (0.26%) Power BI
5 1 (0.26%) SAP HANA
Development Applications
1 12 (3.11%) Git
2 7 (1.81%) JIRA
3 5 (1.30%) Jenkins
3 5 (1.30%) Visual Studio Team System
4 3 (0.78%) Maven
5 2 (0.52%) Axure RP
6 1 (0.26%) Burp Suite
6 1 (0.26%) Postman
6 1 (0.26%) Selenium
6 1 (0.26%) SoapUI
General
1 82 (21.24%) Public Sector
2 65 (16.84%) Social Skills
3 59 (15.28%) Finance
4 28 (7.25%) Analytical Skills
5 18 (4.66%) Influencing Skills
6 9 (2.33%) Legal
6 9 (2.33%) Retail
7 8 (2.07%) Banking
7 8 (2.07%) Inclusion and Diversity
7 8 (2.07%) Local Government
8 7 (1.81%) Law
8 7 (1.81%) Marketing
8 7 (1.81%) Police
9 6 (1.55%) Organisational Skills
9 6 (1.55%) Pharmaceutical
10 5 (1.30%) Presentation Skills
11 3 (0.78%) Billing
11 3 (0.78%) Health Technology
12 2 (0.52%) Games
12 2 (0.52%) Telecoms
Job Titles
1 88 (22.80%) Designer
2 78 (20.21%) Architect
3 68 (17.62%) Service Designer
4 52 (13.47%) Service Manager
5 35 (9.07%) Lead
5 35 (9.07%) Senior
6 32 (8.29%) Service Transition Manager
6 32 (8.29%) Solutions Architect
6 32 (8.29%) Transition Manager
7 31 (8.03%) Service Design Manager
8 25 (6.48%) Service Architect
9 21 (5.44%) Analyst
10 17 (4.40%) Delivery Manager
11 15 (3.89%) User Researcher
12 14 (3.63%) Senior Designer
13 11 (2.85%) Business Analyst
13 11 (2.85%) Consultant
14 9 (2.33%) Senior Manager
14 9 (2.33%) Senior Service Designer
15 8 (2.07%) Head of Digital
Libraries, Frameworks & Software Standards
1 8 (2.07%) .NET
1 8 (2.07%) Web Services
2 7 (1.81%) CSS
3 5 (1.30%) ARM Templates
3 5 (1.30%) HTML
3 5 (1.30%) JSON
3 5 (1.30%) REST
3 5 (1.30%) XML
4 4 (1.04%) AngularJS
5 3 (0.78%) J2EE
5 3 (0.78%) jQuery
5 3 (0.78%) Sass
5 3 (0.78%) Spring
5 3 (0.78%) Spring MVC
5 3 (0.78%) Twitter Bootstrap
5 3 (0.78%) VML
6 2 (0.52%) .NET Framework
6 2 (0.52%) LDAP
6 2 (0.52%) OpenAPI
6 2 (0.52%) SAPUI5
Miscellaneous
1 12 (3.11%) Hybrid Cloud
1 12 (3.11%) Onboarding
2 9 (2.33%) Product Ownership
3 8 (2.07%) CMDB
3 8 (2.07%) Data Centre
3 8 (2.07%) Self-Motivation
4 7 (1.81%) Management Information System
5 6 (1.55%) Data Protection Act
6 5 (1.30%) Mobile App
7 4 (1.04%) Virtual Team
8 3 (0.78%) Blog
8 3 (0.78%) Greenfield Project
8 3 (0.78%) Public Cloud
9 2 (0.52%) Enterprise Software
9 2 (0.52%) Legacy Applications
9 2 (0.52%) NHS
9 2 (0.52%) Replication
10 1 (0.26%) Blackberry
10 1 (0.26%) PMI
10 1 (0.26%) Video Conferencing
Operating Systems
1 6 (1.55%) Linux
2 5 (1.30%) Windows
3 3 (0.78%) Unix
4 1 (0.26%) Windows 10
4 1 (0.26%) Windows Server
Processes & Methodologies
1 149 (38.60%) Agile
2 98 (25.39%) ITIL
3 89 (23.06%) Service Management
4 66 (17.10%) Project Delivery
5 57 (14.77%) User Research
6 55 (14.25%) DevOps
7 53 (13.73%) User Experience
8 51 (13.21%) Stakeholder Management
9 49 (12.69%) Problem-Solving
10 45 (11.66%) Migration
11 42 (10.88%) Continuous Improvement
11 42 (10.88%) Roadmaps
12 40 (10.36%) Project Management
13 38 (9.84%) Change Management
14 36 (9.33%) Customer Experience
15 33 (8.55%) User-Centered Design (UCD)
16 32 (8.29%) Workshop Facilitation
17 31 (8.03%) UX Design
18 30 (7.77%) Architectural Design
19 29 (7.51%) Prototyping
Programming Languages
1 14 (3.63%) Java
2 11 (2.85%) Python
3 7 (1.81%) C#
4 5 (1.30%) PowerShell
5 4 (1.04%) JavaScript
5 4 (1.04%) SQL
6 2 (0.52%) Bash
6 2 (0.52%) Go
6 2 (0.52%) Scala
7 1 (0.26%) PL/SQL
7 1 (0.26%) R
7 1 (0.26%) T-SQL
Qualifications
1 92 (23.83%) Security Cleared
2 60 (15.54%) SC Cleared
3 47 (12.18%) Degree
4 12 (3.11%) DV Cleared
5 10 (2.59%) ITIL Certification
6 8 (2.07%) BPSS Clearance
7 7 (1.81%) Six Sigma Black Belt
7 7 (1.81%) Six Sigma Green Belt
8 6 (1.55%) Master's Degree
9 5 (1.30%) Cisco Certification
9 5 (1.30%) CTC Cleared
10 4 (1.04%) CCIE
11 3 (0.78%) DBS Check
11 3 (0.78%) ISEB
12 2 (0.52%) Computer Science Degree
12 2 (0.52%) IIBA
12 2 (0.52%) PMI Certification
13 1 (0.26%) ISTQB
13 1 (0.26%) PMP
13 1 (0.26%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 18 (4.66%) Accessibility
2 14 (3.63%) ISO/IEC 20000
3 10 (2.59%) SLA
4 8 (2.07%) WCAG
5 6 (1.55%) Actionable Recommendations
6 3 (0.78%) Data Quality
6 3 (0.78%) ISO/IEC 27001
6 3 (0.78%) NIST
6 3 (0.78%) PMO
6 3 (0.78%) QA
7 2 (0.52%) COBIT
7 2 (0.52%) GRC
8 1 (0.26%) Cyber Essentials
8 1 (0.26%) JSP 440
8 1 (0.26%) RMADS
System Software
1 5 (1.30%) Active Directory
1 5 (1.30%) Docker
2 2 (0.52%) PowerDNS
2 2 (0.52%) Virtual Machines
3 1 (0.26%) Virtual Desktop
3 1 (0.26%) VMware Infrastructure
Systems Management
1 10 (2.59%) Terraform
2 5 (1.30%) Grafana
2 5 (1.30%) Kubernetes
2 5 (1.30%) Prometheus
3 2 (0.52%) Ansible
Vendors
1 26 (6.74%) SAP
2 23 (5.96%) Microsoft
3 17 (4.40%) ServiceNow
4 9 (2.33%) Adobe
5 5 (1.30%) F5
5 5 (1.30%) Google
5 5 (1.30%) Oracle
6 4 (1.04%) Cisco
6 4 (1.04%) Salesforce
7 3 (0.78%) Atlassian
7 3 (0.78%) Cadence
7 3 (0.78%) CheckPoint
7 3 (0.78%) Citrix
7 3 (0.78%) Dell
7 3 (0.78%) Fortinet
7 3 (0.78%) Intel
7 3 (0.78%) Sitecore
7 3 (0.78%) Zscaler
8 2 (0.52%) Sophos
8 2 (0.52%) Virgin Media