Service Design Contract Job Trends in England

Service Design
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Design skills. It covers contract job vacancies from the 6 months leading up to 20 December 2025, with comparisons to the same periods in the previous two years.

6 months to
20 Dec 2025
Same period 2024 Same period 2023
Rank 189 266 199
Rank change year-on-year +77 -67 +57
Contract jobs citing Service Design 478 261 472
As % of all contract jobs in England 1.52% 0.90% 1.27%
As % of the Processes & Methodologies category 1.71% 1.02% 1.43%
Number of daily rates quoted 376 157 380
10th Percentile £361 £416 £412
25th Percentile £425 £481 £500
Median daily rate (50th Percentile) £536 £538 £575
Median % change year-on-year -0.33% -6.43% -
75th Percentile £638 £625 £660
90th Percentile £738 £700 £725
UK median daily rate £516 £526 £550
% change year-on-year -1.81% -4.41% -2.00%
Number of hourly rates quoted 14 4 0
10th Percentile £40.04 £27.95 -
25th Percentile - £30.24 -
Median hourly rate £60.00 £32.64 -
Median % change year-on-year +83.85% - -
75th Percentile £89.11 £34.56 -
90th Percentile £96.75 £36.03 -
UK median hourly rate £60.00 £32.64 -
% change year-on-year +83.85% - -

All Process and Methodology Skills
England

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,948 25,588 32,999
As % of all contract IT jobs advertised in England 88.76% 88.59% 88.70%
Number of daily rates quoted 17,756 15,817 22,467
10th Percentile £300 £310 £313
25th Percentile £406 £414 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% -3.64%
Number of hourly rates quoted 1,828 844 1,393
10th Percentile £15.00 £15.62 £14.80
25th Percentile £17.88 £20.30 £19.06
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +23.61%
75th Percentile £53.81 £64.79 £65.00
90th Percentile £68.75 £74.66 £77.50
UK median hourly rate £25.15 £32.50 £43.50
% change year-on-year -22.62% -25.29% +24.29%

Service Design
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Design relative to all contract IT jobs advertised in England.

Service Design job vacancy trend in England

Service Design
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Design.

Contractor daily rate distribution trend for jobs in England citing Service Design

Service Design
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Design in England over the 6 months to 20 December 2025.

Daily rate histogram for Service Design in England

Service Design
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Design.

Contractor hourly rate distribution trend for jobs in England citing Service Design

Service Design
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Design in England over the 6 months to 20 December 2025.

Hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 20 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +52 196 £525 - 29
North of England +15 94 £465 -2.11% 22
South East +9 71 £538 -2.27% 18
South West +18 57 £725 +20.83% 9
North West +2 48 £427 -12.41% 6
Midlands -27 26 £494 -15.96% 8
Yorkshire -28 25 £500 -6.98% 8
West Midlands -24 22 £455 -22.55% 7
North East +10 21 £454 +0.89% 8
East of England -14 15 £550 +0.46% 4
East Midlands - 4 £800 - 1
Service Design
UK

Service Design
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 46 (9.62%) Confluence
2 11 (2.30%) SharePoint
3 5 (1.05%) Microsoft Exchange
4 2 (0.42%) Apache
4 2 (0.42%) IIS
4 2 (0.42%) WebSphere
5 1 (0.21%) Appian
Applications
1 43 (9.00%) Microsoft Office
2 30 (6.28%) Microsoft Project
3 9 (1.88%) Adobe XD
3 9 (1.88%) Sketch
4 6 (1.26%) Microsoft Excel
4 6 (1.26%) Trello
5 4 (0.84%) InVision
5 4 (0.84%) Microsoft PowerPoint
5 4 (0.84%) MS Visio
6 3 (0.63%) Spreadsheet
7 2 (0.42%) Adobe After Effects
7 2 (0.42%) Zeplin
8 1 (0.21%) Adobe Creative Suite
8 1 (0.21%) Chatbot
Business Applications
1 9 (1.88%) Remedy ITSM
2 7 (1.46%) Maximo
3 5 (1.05%) Dynamics CRM
4 4 (0.84%) Oracle EBS
4 4 (0.84%) SAP S/4HANA
5 3 (0.63%) Oracle Payroll
6 2 (0.42%) Salesforce CRM
7 1 (0.21%) NetSuite
7 1 (0.21%) SAP ERP
Cloud Services
1 39 (8.16%) Azure
2 35 (7.32%) Figma
3 20 (4.18%) Miro
3 20 (4.18%) Power Platform
4 18 (3.77%) AWS
5 14 (2.93%) SaaS
6 10 (2.09%) Azure DevOps
7 9 (1.88%) Google Analytics
7 9 (1.88%) Microsoft 365
8 8 (1.67%) GCP
8 8 (1.67%) Google Tag Manager
9 5 (1.05%) OneDrive
10 4 (0.84%) Dynamics 365
10 4 (0.84%) PaaS
10 4 (0.84%) Power Automate
11 3 (0.63%) Boomi
11 3 (0.63%) GitHub
11 3 (0.63%) IaaS
11 3 (0.63%) Lucidchart
11 3 (0.63%) OpenShift
Communications & Networking
1 11 (2.30%) WAN
2 10 (2.09%) LAN
3 4 (0.84%) VPN
4 3 (0.63%) Internet
5 2 (0.42%) Firewall
5 2 (0.42%) Wireless
6 1 (0.21%) Cisco ISE
6 1 (0.21%) DNS
6 1 (0.21%) PBX
6 1 (0.21%) SD-WAN
6 1 (0.21%) Unified Communications
6 1 (0.21%) VoIP
6 1 (0.21%) WebEx
6 1 (0.21%) Wi-Fi
Database & Business Intelligence
1 16 (3.35%) Power BI
2 7 (1.46%) BigQuery
2 7 (1.46%) Looker
3 5 (1.05%) SQL Server
4 4 (0.84%) Tableau
5 2 (0.42%) Amazon RDS
5 2 (0.42%) DB2
6 1 (0.21%) Data Lake
6 1 (0.21%) EDRMS
6 1 (0.21%) Metadata
6 1 (0.21%) MongoDB
6 1 (0.21%) NoSQL
6 1 (0.21%) PostgreSQL
6 1 (0.21%) Power Query
6 1 (0.21%) QlikView
6 1 (0.21%) Relational Database
Development Applications
1 61 (12.76%) JIRA
2 8 (1.67%) Axure RP
3 5 (1.05%) GitLab
4 3 (0.63%) Jenkins
5 2 (0.42%) Postman
5 2 (0.42%) Selenium
6 1 (0.21%) Cucumber
6 1 (0.21%) Cypress.io
6 1 (0.21%) Git
6 1 (0.21%) JMeter
6 1 (0.21%) Mocha
6 1 (0.21%) REST Assured
6 1 (0.21%) Zephyr
General
1 176 (36.82%) Social Skills
2 145 (30.33%) Public Sector
3 69 (14.44%) Analytical Skills
4 56 (11.72%) Finance
5 33 (6.90%) Military
6 29 (6.07%) Influencing Skills
7 20 (4.18%) Banking
8 13 (2.72%) Local Government
8 13 (2.72%) Presentation Skills
9 12 (2.51%) Retail
10 11 (2.30%) Inclusion and Diversity
11 10 (2.09%) Legal
12 7 (1.46%) Marketing
13 6 (1.26%) Organisational Skills
13 6 (1.26%) Telecoms
14 4 (0.84%) Police
15 3 (0.63%) Advertising
15 3 (0.63%) Digital Health
15 3 (0.63%) Digital Healthcare
16 2 (0.42%) Publishing
Job Titles
1 142 (29.71%) Designer
2 114 (23.85%) Service Designer
3 106 (22.18%) Architect
4 73 (15.27%) Service Architect
5 56 (11.72%) Senior
6 53 (11.09%) Analyst
7 36 (7.53%) Lead
8 34 (7.11%) Business Analyst
9 32 (6.69%) User Researcher
10 28 (5.86%) Service Manager
11 25 (5.23%) Consultant
12 23 (4.81%) Senior Designer
13 22 (4.60%) Senior Service Designer
14 21 (4.39%) UX Designer
15 19 (3.97%) Service Transition Manager
15 19 (3.97%) Transition Manager
16 18 (3.77%) Senior Analyst
17 13 (2.72%) Senior Business Analyst
18 12 (2.51%) Service Design Manager
18 12 (2.51%) UX Service Designer
Libraries, Frameworks & Software Standards
1 7 (1.46%) HTML
2 6 (1.26%) Oracle Fusion
3 5 (1.05%) .NET
3 5 (1.05%) CSS
4 4 (0.84%) OAuth
4 4 (0.84%) SailPoint
4 4 (0.84%) Spring
4 4 (0.84%) Spring Boot
5 3 (0.63%) AngularJS
5 3 (0.63%) Kafka
5 3 (0.63%) OAuth2
5 3 (0.63%) SOAP
6 2 (0.42%) .NET Framework
6 2 (0.42%) ASP.NET
6 2 (0.42%) Django
6 2 (0.42%) Flask
6 2 (0.42%) OpenID
6 2 (0.42%) RESTful
6 2 (0.42%) Web Services
6 2 (0.42%) XML
Miscellaneous
1 49 (10.25%) Product Ownership
2 22 (4.60%) NHS
3 13 (2.72%) Onboarding
4 11 (2.30%) Legacy Systems
5 9 (1.88%) Cloud Native
6 8 (1.67%) Management Information System
7 6 (1.26%) AI Agents
7 6 (1.26%) CMDB
8 4 (0.84%) Data Centre
8 4 (0.84%) Hybrid Cloud
8 4 (0.84%) IVR
8 4 (0.84%) Mobile App
9 3 (0.63%) Analytical Mindset
9 3 (0.63%) PMI
10 2 (0.42%) Augmented Reality
10 2 (0.42%) Distributed Systems
10 2 (0.42%) Greenfield Project
10 2 (0.42%) Team-Oriented Environment
10 2 (0.42%) Virtual Reality
11 1 (0.21%) Data Fabric
Operating Systems
1 7 (1.46%) Windows
2 4 (0.84%) Windows 10
3 2 (0.42%) Windows Server
4 1 (0.21%) Android
4 1 (0.21%) Apple iOS
Processes & Methodologies
1 201 (42.05%) Agile
2 139 (29.08%) ITIL
3 125 (26.15%) User Research
4 118 (24.69%) Service Management
5 99 (20.71%) User Experience
6 87 (18.20%) Stakeholder Engagement
7 86 (17.99%) User-Centered Design (UCD)
8 70 (14.64%) Workshop Facilitation
9 67 (14.02%) Continuous Improvement
10 64 (13.39%) Journey Map
10 64 (13.39%) Stakeholder Management
11 62 (12.97%) Acceptance Criteria
12 60 (12.55%) Roadmaps
13 57 (11.92%) Service Delivery
14 56 (11.72%) UX Design
15 54 (11.30%) Problem-Solving
16 48 (10.04%) ITSM
17 45 (9.41%) Project Delivery
18 42 (8.79%) TOGAF
19 41 (8.58%) Knowledge Transfer
Programming Languages
1 8 (1.67%) Java
1 8 (1.67%) SQL
2 7 (1.46%) JavaScript
2 7 (1.46%) Python
3 6 (1.26%) C#
4 2 (0.42%) Kotlin
4 2 (0.42%) R
4 2 (0.42%) Scala
4 2 (0.42%) T-SQL
4 2 (0.42%) TypeScript
5 1 (0.21%) PL/SQL
5 1 (0.21%) PowerShell
Qualifications
1 182 (38.08%) Security Cleared
2 146 (30.54%) SC Cleared
3 54 (11.30%) Degree
4 35 (7.32%) TOGAF Certification
5 25 (5.23%) DV Cleared
6 15 (3.14%) ITIL Certification
7 11 (2.30%) BPSS Clearance
8 8 (1.67%) Azure Certification
9 6 (1.26%) AWS Certification
10 4 (0.84%) PMI Certification
11 2 (0.42%) Computer Science Degree
11 2 (0.42%) ISEB
11 2 (0.42%) MCP
12 1 (0.21%) APMG
12 1 (0.21%) APMP
12 1 (0.21%) CCNP
12 1 (0.21%) CISSP
12 1 (0.21%) CSPO
12 1 (0.21%) ITIL Foundation Certificate
12 1 (0.21%) SAFe Agilist
Quality Assurance & Compliance
1 72 (15.06%) Accessibility
2 30 (6.28%) ISO/IEC 20000
3 21 (4.39%) QA
4 20 (4.18%) WCAG
5 11 (2.30%) Data Quality
6 7 (1.46%) Actionable Recommendations
6 7 (1.46%) SLA
7 6 (1.26%) GDPR
8 5 (1.05%) ISO/IEC 27001
9 4 (0.84%) ISO 9001
10 2 (0.42%) California Consumer Privacy Act
10 2 (0.42%) COBIT
11 1 (0.21%) GRC
11 1 (0.21%) HL7
11 1 (0.21%) JSP 440
11 1 (0.21%) NCSC
11 1 (0.21%) PCI DSS
11 1 (0.21%) PSD2
11 1 (0.21%) SNOMED CT
11 1 (0.21%) Software Quality Assurance
System Software
1 7 (1.46%) Docker
2 3 (0.63%) VMware NSX
3 1 (0.21%) Active Directory
3 1 (0.21%) Virtual Desktop
3 1 (0.21%) VMware Infrastructure
Systems Management
1 30 (6.28%) OPNET
2 8 (1.67%) Terraform
3 7 (1.46%) Kubernetes
4 5 (1.05%) Single Sign-On
5 3 (0.63%) Ansible
6 1 (0.21%) Grafana
6 1 (0.21%) Microsoft Intune
6 1 (0.21%) Prometheus
6 1 (0.21%) SCCM
Vendors
1 57 (11.92%) ServiceNow
2 49 (10.25%) Microsoft
3 39 (8.16%) Remedy
4 30 (6.28%) Atlassian
5 13 (2.72%) Adobe
6 11 (2.30%) Google
7 9 (1.88%) Oracle
7 9 (1.88%) VMware
8 8 (1.67%) SAP
9 7 (1.46%) Cisco
9 7 (1.46%) OneLogin
9 7 (1.46%) Salesforce
10 5 (1.05%) UiPath
11 4 (0.84%) Palo Alto
12 3 (0.63%) Genesys
12 3 (0.63%) Zscaler
13 2 (0.42%) BMC
13 2 (0.42%) IBM
13 2 (0.42%) Juniper
13 2 (0.42%) Nokia