Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and 40 days annual leave. Hybrid working is in place. … Main Duties From an IT perspective, the Service Transition Manager is to ensure a consistent and effective transition through: Transition Management - Work closely with the Applications Quality Assurance Manager, Service Management, Service Owners, Business Analysts and the Project Office to ensure that the transition and release meets … the value to the team on time meeting quality and governance considerations and that these releases are documented and evidenced as required. - Liaise with Service Management leads (i.e. Service Desk, Knowledge, Change and Configuration) to ensure all documentation is captured in the Knowledge Base, user requests created in more »
based Enterprise Data Platform. Responsibilities: · Existing Data Catalogue product: Fix the quality of entries. Work with developers on improvements for the tool. Work with ServiceDesign to capture User Needs around the search and discovery of data i.e. what do users around the Bank want from such as more »
per day. The role Existing Data Catalogue product: Fix the quality of entries. Work with developers on improvements for the tool. Work with ServiceDesign to capture User Needs around the search and discovery of data i.e. what do users around the company want from such as a more »
Alexander Mann Solutions - Public Sector Resourcing
the most exciting and stimulating government departments in which to work. As a Interaction Designer your main responsibilities would be: They will ensure that servicedesign principles and standards are embedded into projects, and that comprehensive support arrangements are put in place They will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers. They will ensure that projects transition to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams They will be part of the Home Offices Service Architecture practice and … will contribute to the definition of standards and continual service improvement. They will work in a multidisciplinary team, alongside researchers and developers, to deliver word-class, user-centred services for the public and civil servants. Your role will be to design accessible services that are simple enough for more »
the most exciting and stimulating government departments in which to work. As a Interaction Designer your main responsibilities would be: They will ensure that servicedesign principles and standards are embedded into projects, and that comprehensive support arrangements are put in place They will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers. They will ensure that projects transition to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams They will be part of the Home Offices Service Architecture practice and … will contribute to the definition of standards and continual service improvement. They will work in a multidisciplinary team, alongside researchers and developers, to deliver word-class, user-centred services for the public and civil servants. Your role will be to design accessible services that are simple enough for more »
Alexander Mann Solutions - Public Sector Resourcing
Lead Service Transition Manager - Inside IR35 Contract Term: 12 months Contracting Authority: The Home Office Location: Hybrid - Croydon The first duty of the government is to keep citizens safe and the country secure. The Home Office has been at the front line of this effort since 1782. As such … we play a fundamental role in maintaining the security and economic prosperity of the UK. We are looking for individuals with a background in Service Management, and experience of successful ServiceDesign and Transition. As a Lead Service Transition Manager your main responsibilities would be to … Design and document new services. Ensure that servicedesign principles and standards are embedded into projects, and that comprehensive support arrangements are put in place. Produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers. Ensure that projects transition to live more »
Service Architect/ServiceDesign/ITIL Certified/DC/Datacentre/Datacenter/Cloud Exit/Migration/Insource/Outsource/Suppliers/Stakeholder Management. One of our leading clients is looking to recruit a Service Architect. Location - Remote/Warwickshire (Approx … day per week in Warwickshire) Duration - 6 months Day Rate - £650 - £750 per day Inside IR35 Experience: Strong service architecture ITIL Certified Experience on a Datacentre/Cloud/Azure Exit/Migration - programme involves moving to a multi supplier environment and insourcing/outsourcing Service Architecture Design identifying diagrammatically which vendor supports what is in the To Be Service Architecture Design for the 'as is', the various transitional states, and the 'to be' for each of the lower level infrastructure/deliverables such as Midrange, Azure, Colo etc Modis International Ltd acts as an more »
DC Project Manager/Senior Project Manager/PM/Datacentre/Data Center/Data Center/DC/Migration/Exit/ServiceDesign/6 month contract/£550 - £650 per day Inside IR35. One of our leading clients is looking to recruit a Project more »
experience of working at a senior level in specialist area. Experience Essential Engagement of patients and public and the principles of co-production in servicedesign and delivery Skills Essential The ability to work in partnership with lead clinicians, health care professionals and other stakeholders and a partnership … of equality, diversity and inclusion both within and outside of the organisation. Desirable Working and influencing across organisational boundaries Use of improvement methodology in servicedesign and pathway transformation Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order … and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website. more »
closely with the rest of the team to understand the requirements and to influence the requirements for the infrastructure itself based on how the service is to operate. We are looking for someone with in-date SC Clearance due to the nature of the work. Skill/Experience Designing … implementing and/or migrating IT infrastructure and platforms. Iterating designs based on constraints and user needs when the design hasn't worked A number of projects working within secure environments (preferably defense) Experience capturing requirements for live services An appreciation for user-centred design and servicedesign A working knowledge of risk management and assurance frameworks The role is hybrid and you will need to work in Bristol 1/2 days per week so please only apply if this works for you. Day rates up to £675/day. Interviews will be conducted more »
ServiceDesign and Transition Manager 3 - 6 month contract (may extend further) - Remote with monthly meeting in London - £540 (inside IR35) We're on the lookout for an experienced ServiceDesign and Transition Manager to play a lead role in planning and organising people, infrastructure, communication … and material components of a service to improve its quality and the interaction between the Technology function and business customers. We're looking for someone who has worked as a ServiceDesign & Transition Manager within a large global and complex organisation with experience of working with outsourced … suppliers and designing support models across Digital, Cloud, Infrastructure, EUC and ideally SAP. What will you do: Impact assessment, ServiceDesign Documentation, including ServiceDesign, Support Model and Support Model on a Page The regular review and amendment of all process documentation Ensuring service acceptance more »
You'll have the following responsibilities * Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. * Manage and recommend on the technical direction and helps determine the optimum solution design for customers. * Manage the review and validation processes for both new … life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap. * Drive the improvement of design and delivery capabilities for end-to-end technical solutions. * Manage customer solution design engagement and statement of work creation, including any 3rd party … deliverables. * Facilitate the development of strong customer relationships at the senior level through providing specialist servicedesign expertise and influencing the customer's service strategy and operational decisions. Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. * Undertake customer migration more »
The role is as follows Service Designer Project Asylum - Family Human rights unit SC Clearance required Remote £400 inside ir35 9 months Start ASAP 2 Stage interview process If interested please send over your cv - (url removed more »
Role Title: ServiceDesign and Transition Manager Duration: 6- 12 months Location: Remote Rate: £567 per day- Umbrella only SC CLEARED ACTIVE REQUIRED Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address … of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary We are looking for individuals with a background in Service Management, and experience of successful ServiceDesign and Transition. SDTMs will design and document new services. They will ensure that servicedesign principles and standards are embedded into projects, and that comprehensive support arrangements are put in place. SDTMs will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers. SDTMs will ensure that projects transition to live service in a safe more »
Service Designer- Higher Education- Service Management-ITIL Service Designer with experience of redesigning new services, journeys, and supporting workflows and processes is urgently needed to support our higher education client on the implementation of a new Enterprise Service Management platform. The Service Designer will be … tasked with redesigning service management services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- Service Management-ITIL- Essential Experience Knowledge of service architecture and design of both IT and business services, including how these services are joined up into end-to-end journeys and value streams. Experience of performing a servicedesign role within an enterprise wide service management environment within Education or public sector or similar more »