Contract Customer Service Jobs in Gloucester

4 of 4 Contract Customer Service Jobs in Gloucester

Release & Assurance Analyst

Barnwood, Gloucester, Gloucestershire, England, United Kingdom
Claranet Limited
About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ … including testing, quality assurance, and documentation. The role is responsible for monitoring alerts, analysing reports and scheduling tasks to patch services, carry out maintenance and resolve issues relating to service health. Role Mission Claranet’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. We are seeking an Analyst, with … a customer service mindset and understanding of operational methodologies, to become a part of the Service Assurance team; working proactively to maintain service levels on behalf of Claranet customers through event management, service health and housekeeping methodologies. The role will be focussing on release and assurance processes and will contribute to efficiency and effectiveness of More ❯
Employment Type: Contractor
Rate: Competitive salary
Posted:

SC Cleared Desktop Support Engineer- 6 months - On Site - Inside IR35

Gloucester, Gloucestershire, United Kingdom
Hamilton Barnes
You Will Ideally Bring: Strong technical expertise in Windows 10 troubleshooting, Microsoft Managed Desktop environments, device configuration, and basic networking, with familiarity in Intune and cloud printing. Experience in customer service, effective communication skills, and the ability to work independently while managing multiple tasks to resolution. Knowledge of ITIL processes, virtualization concepts, and support for collaboration tools (Teams More ❯
Employment Type: Contract
Rate: GBP Daily
Posted:

Desktop Support Engineer

Gloucester, Gloucestershire, South West, United Kingdom
Queen Square Recruitment Limited
SharePoint L1 support. Knowledge of cloud printing, Starlink satellite devices, and mobile device setup (iPhone/iPad). ITIL certification or strong process knowledge. Excellent communication, problem-solving, and customer service skills. Ability to work onsite, occasionally out of hours, and travel to other sites if required. Additional Information Department: IT Infrastructure Working Pattern: 100% onsite, MondayFriday (with More ❯
Employment Type: Contract
Posted:

Desktop Supoport Engineer- SC Cleared - 6 months - Onsite(Gloucester) - Inside IR35

Gloucester, Gloucestershire, United Kingdom
Hamilton Barnes
hardware, VPNs, printers, and mobile devices. Manage incident queues, ensuring tickets are actioned and resolved in a timely manner. Provide support to VIP users, maintaining the highest level of customer service. Handle calls, emails, Microsoft Teams chats, and monitor support channels for incoming incidents. Manage vendor relationships for IT hardware and services. Respond to both reactive and proactive incidents More ❯
Employment Type: Contract
Rate: GBP 200 - 220 Daily
Posted:
Customer Service
Gloucester
25th Percentile
£183
Median
£185
75th Percentile
£188