4 of 4 Contract Customer Experience Jobs in Hampshire

ways of working. The role is hybrid-based, with at least two days per week on-site at our head office, or more where project needs require it. Specific experience is advantageous in digital transformation projects, integrations between digital systems, Customer Relationship Management systems, data management, and working with or alongside the public sector. The start date for … smarter, more efficient services by: Leading the support, development, and enhancement of key applications Providing expert technical advice and guidance across the organisation Supporting digital transformation projects that improve customer experience and reduce manual processes Collaborating with ICT teams to proactively improve systems and respond to technical issues Designing and implementing secure, high-performing IT solutions Troubleshooting complex … needs Keeping documentation up to date and staying ahead of industry trends We're looking for someone with: Strong expertise in Microsoft 365 (Teams, SharePoint, Power Platform, productivity tools) Experience supporting both cloud-based and on-premise applications Hands-on experience with Power Platform development (Power BI, Power Automate, Power Apps) Proficiency in SQL Server and writing SQL More ❯

ways of working. The role is hybrid-based, with at least two days per week on-site at our head office, or more where project needs require it. Specific experience is advantageous in digital transformation projects, integrations between digital systems, Customer Relationship Management systems, data management, and working with or alongside the public sector. The start date for … smarter, more efficient services by: Leading the support, development, and enhancement of key applications Providing expert technical advice and guidance across the organisation Supporting digital transformation projects that improve customer experience and reduce manual processes Collaborating with ICT teams to proactively improve systems and respond to technical issues Designing and implementing secure, high-performing IT solutions Troubleshooting complex … needs Keeping documentation up to date and staying ahead of industry trends We’re looking for someone with: Strong expertise in Microsoft 365 (Teams, SharePoint, Power Platform, productivity tools) Experience supporting both cloud-based and on-premise applications Hands-on experience with Power Platform development (Power BI, Power Automate, Power Apps) Proficiency in SQL Server and writing SQL More ❯

Digital Product Owner/Product Owner/Ecommerce Product Owner We're looking for a digitally focused Product Owner to lead the evolution of our clients customer-facing My Account experience. You'll be responsible for shaping and delivering new features, improvements, and front-end enhancements that make our clients customers' journeys easier, faster and more intuitive. You will … work at the centre of a cross-functional delivery team , collaborating with UX designers, developers, business analysts, and key stakeholders to ensure all changes are aligned with customer needs, technical feasibility, and strategic business goals. This is a hands-on role for someone who thrives on turning insight into action and driving meaningful product improvements. What You'll Be … Doing Own and prioritise the My Account product roadmap , ensuring clear alignment with business and digital strategy. Translate customer data, insight, and business requirements into clear user stories, acceptance criteria, and feature specifications . Work closely with UX researchers and designers to deliver intuitive, customer-centric front-end experiences . Collaborate daily with developers and QA to refine More ❯

data transformation. Fractional engagement may also be considered for the right profile of contractor. The organisation is integrating multiple legacy systems, modernising its internal technology estate, and launching new customer-facing digital products. This includes a new SaaS platform designed to enhance customer experience and support commercial growth. The Contract CTO will be responsible for defining the … software, data, and infrastructure. Establish a cohesive IT and digital operating model that supports future scale. Oversee delivery of internal systems upgrades, data integration and the build of new customer-facing products, including a SaaS platform leveraging the organisation's existing data assets. Provide a roadmap and technical leadership to a multi-disciplinary team. Partner closely with the CEO … and non-technical stakeholders to articulate ROI, shape strategic decisions, and ensure initiatives deliver clear commercial outcomes. Key Experience Proven track record delivering end-to-end digital transformation. Strong technical breadth across software engineering, data platforms, cloud, and enterprise data integrations. Demonstrable success building or scaling technology platforms that generate new revenue streams with ROI. Background in structuring high More ❯