2 of 2 Contract Customer Experience Jobs in Hampshire

programme, the Salesforce Product Manager will lead the evolution of CRM capabilities, ensuring they align with strategic goals, support cross-functional collaboration, and deliver measurable impact. This role places customer experience at the heart of the organisation's strategy and leverages Salesforce technology in smarter, more connected ways. Key Responsibilities Own and drive the Salesforce product strategy, ensuring … Looking For Proven track record in delivering at least one end-to-end tier one CRM implementation, ideally Salesforce (including Sales Cloud, Data Cloud, and Loyalty Cloud). Strong experience in shaping and delivering product roadmaps within a transformation environment. Ability to bridge business and technology needs, aligning stakeholders to clear priorities and outcomes. Solid understanding of integration, data … and architecture in a modern CRM environment. Why Apply? This is a high-profile, business-critical role within a transformation programme that will redefine customer engagement for a global organisation. If you're motivated by the challenge of delivering real impact through Salesforce and product leadership, we'd love to hear from you. More ❯

Interim Support Engineer £150 per day (Inside IR35) 2-Month Contract Southampton, SO45 Overview We are seeking an experienced Support Engineer with a strong technical foundation and exceptional customer service skills. The successful candidate will be responsible for providing first and second-line support across end-user devices, software, and infrastructure, ensuring high availability and seamless service delivery. Key … and resolve tickets within ServiceNow, adhering to ITIL practices. Maintain accurate documentation and records of incidents, resolutions, and system changes. Provide clear, professional communication to end-users, ensuring exceptional customer experience. Manage workload independently while maintaining high productivity and efficiency. Skills & Experience Strong general understanding of IT principles (networks, hardware, domains). Working knowledge of leading software packages … Microsoft Office, Lotus Notes). Proficiency with Windows 10/11 operating systems and related applications. Hands-on experience troubleshooting end-user device hardware and software issues. Exposure to virtualisation, MDM, and VPN environments. Experience with Microsoft SCCM (advantageous). Knowledge of ITIL framework and prior experience in an ITIL-aligned environment. Proficiency in ServiceNow or similar More ❯