Customer Experience Contract Job Trends in Hampshire

Customer Experience (CX)
South East > Hampshire

The table below provides summary statistics and contractor rates for jobs advertised in Hampshire requiring Customer Experience skills. It covers contract job vacancies from the 6 months leading up to 20 December 2025, with comparisons to the same periods in the previous two years.

6 months to
20 Dec 2025
Same period 2024 Same period 2023
Rank 84 53 91
Rank change year-on-year -31 +38 +16
Contract jobs citing Customer Experience 7 21 6
As % of all contract jobs in Hampshire 0.53% 2.32% 0.47%
As % of the Processes & Methodologies category 0.64% 2.74% 0.54%
Number of daily rates quoted 2 15 4
10th Percentile £424 £190 £215
25th Percentile £441 £303 £238
Median daily rate (50th Percentile) £488 £403 £313
Median % change year-on-year +21.12% +28.80% +15.74%
75th Percentile £541 £604 £388
90th Percentile £561 £690 -
South East median daily rate £516 £429 £400
% change year-on-year +20.41% +7.19% -11.11%
Number of hourly rates quoted 0 1 0
Median hourly rate - £28.00 -
South East median hourly rate £18.00 £52.50 -
% change year-on-year -65.71% - -

All Process and Methodology Skills
Hampshire

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Hampshire.

Contract vacancies with a requirement for process or methodology skills 1,090 767 1,120
As % of all contract IT jobs advertised in Hampshire 82.89% 84.66% 87.16%
Number of daily rates quoted 734 533 617
10th Percentile £312 £356 £313
25th Percentile £450 £450 £450
Median daily rate (50th Percentile) £525 £550 £550
Median % change year-on-year -4.55% - +2.80%
75th Percentile £625 £630 £649
90th Percentile £725 £698 £700
South East median daily rate £500 £513 £520
% change year-on-year -2.44% -1.44% +1.46%
Number of hourly rates quoted 114 46 73
10th Percentile £16.17 £21.00 £16.25
25th Percentile £18.87 £28.13 £22.75
Median hourly rate £20.71 £45.00 £51.42
Median % change year-on-year -53.98% -12.49% +18.21%
75th Percentile £25.15 £70.00 £63.75
90th Percentile £49.63 £75.00 £77.50
South East median hourly rate £22.27 £47.51 £54.39
% change year-on-year -53.14% -12.64% +45.03%

Customer Experience
Job Vacancy Trend in Hampshire

Historical trend showing the proportion of contract IT job postings citing Customer Experience relative to all contract IT jobs advertised in Hampshire.

Customer Experience job vacancy trend in Hampshire

Customer Experience
Daily Rate Trend in Hampshire

Contractor daily rate distribution trend for jobs in Hampshire citing Customer Experience.

Contractor daily rate distribution trend for jobs in Hampshire citing Customer Experience

Customer Experience
Daily Rate Histogram in Hampshire

Daily rate distribution for jobs citing Customer Experience in Hampshire over the 6 months to 20 December 2025.

Daily rate histogram for Customer Experience in Hampshire

Customer Experience
Hourly Rate Trend in Hampshire

Contractor hourly rate distribution trend for jobs in Hampshire citing Customer Experience.

Contractor hourly rate distribution trend for jobs in Hampshire citing Customer Experience

Customer Experience
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Experience within the Hampshire region over the 6 months to 20 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Southampton -1 3 £425 +11.11% 3
Portsmouth - 3 - - 3
Customer Experience
South East

Customer Experience
Co-Occurring Skills & Capabilities in Hampshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (14.29%) Salesforce Sales Cloud
General
1 4 (57.14%) Social Skills
2 1 (14.29%) Finance
2 1 (14.29%) Public Sector
Job Titles
1 3 (42.86%) Programme Director
2 1 (14.29%) Digital Product Owner
2 1 (14.29%) ICT Manager
2 1 (14.29%) ICT Project Manager
2 1 (14.29%) Product Manager
2 1 (14.29%) Product Owner
2 1 (14.29%) Programme Manager
2 1 (14.29%) Project Manager
2 1 (14.29%) Systems Manager
Libraries, Frameworks & Software Standards
1 3 (42.86%) Oracle Fusion
Miscellaneous
1 1 (14.29%) Product Ownership
Processes & Methodologies
1 5 (71.43%) Roadmaps
2 4 (57.14%) Business Transformation
3 3 (42.86%) ERP
3 3 (42.86%) WFM
4 2 (28.57%) Acceptance Criteria
4 2 (28.57%) Product Roadmap
4 2 (28.57%) Stakeholder Management
4 2 (28.57%) User Stories
5 1 (14.29%) Backlog Prioritisation
5 1 (14.29%) Backlog Refinement
5 1 (14.29%) Business Strategy
5 1 (14.29%) Customer-Centricity
5 1 (14.29%) Decision-Making
5 1 (14.29%) Digital Strategy
5 1 (14.29%) Problem-Solving
5 1 (14.29%) Product Strategy
5 1 (14.29%) Sprint Planning
5 1 (14.29%) Sprint Retrospective
5 1 (14.29%) Sprint Review
5 1 (14.29%) UX Research
Qualifications
1 1 (14.29%) SC Cleared
1 1 (14.29%) Security Cleared
Quality Assurance & Compliance
1 1 (14.29%) QA
Vendors
1 4 (57.14%) Salesforce
2 3 (42.86%) Oracle