Technician 3
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Stevenage, Hertfordshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £19.80 - £25.77 per hour
Must be able to work alone and unsupervised, using initiative when necessary A continuous improvement mentality to see and call out areas to improve customer experience Contribute to the creation and maintenance of knowledge base articles and documentation for common issues. Previous experience on a Tech …/Walk-up Support service Experience in handling incidents and requests and updating ITSM tools with progress/resolution. Microsoft Windows technical support experience Good knowledge of Windows 10/11 and MS Office Suite Competent in using and supporting Microsoft Teams and Skype Able to support mobile ...