Customer Experience Contracts in Hertfordshire

Customer Experience (CX)
East of England > Hertfordshire

The table below provides summary statistics for contract job vacancies advertised in Hertfordshire requiring Customer Experience skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Experience over the 6 months leading up to 19 August 2025, comparing them to the same period in the previous two years.

6 months to
19 Aug 2025
Same period 2024 Same period 2023
Rank 47 66 63
Rank change year-on-year +19 -3 -12
DemandTrendContract jobs citing Customer Experience 4 1 7
As % of all contract jobs advertised in Hertfordshire 0.90% 0.14% 0.93%
As % of the Processes & Methodologies category 0.99% 0.16% 1.07%
Number of daily rates quoted 4 1 5
10th Percentile £473 - £345
25th Percentile £498 £306 £450
Median daily rate (50th Percentile) £575 £313 £500
Median % change year-on-year +84.00% -37.50% -16.67%
75th Percentile £663 £319 £550
90th Percentile £708 - £640
East of England median daily rate £575 £313 £500
% change year-on-year +84.00% -37.50% +8.11%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £16.54
Median hourly rate - - £16.94
75th Percentile - - £17.33
90th Percentile - - -
East of England median hourly rate £16.40 - £17.72
% change year-on-year - - +50.42%

All Process and Methodology Skills
Hertfordshire

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Hertfordshire.

DemandTrendContract vacancies with a requirement for process or methodology skills 404 608 654
As % of all contract IT jobs advertised in Hertfordshire 90.79% 87.11% 87.20%
Number of daily rates quoted 184 188 365
10th Percentile £244 £213 £260
25th Percentile £446 £306 £388
Median daily rate (50th Percentile) £529 £400 £538
Median % change year-on-year +32.25% -25.58% +7.50%
75th Percentile £575 £566 £675
90th Percentile £675 £650 £738
East of England median daily rate £500 £425 £500
% change year-on-year +17.65% -15.00% +3.09%
Number of hourly rates quoted 122 256 132
10th Percentile £16.92 £24.50 £17.72
25th Percentile £29.79 £38.12 £49.00
Median hourly rate £54.00 £50.00 £65.00
Median % change year-on-year +8.00% -23.08% +18.18%
75th Percentile £66.88 £63.75 £70.63
90th Percentile £76.25 £70.00 £90.00
East of England median hourly rate £36.75 £43.00 £19.81
% change year-on-year -14.53% +117.06% -3.37%

Customer Experience
Job Vacancy Trend in Hertfordshire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Customer Experience in Hertfordshire

Customer Experience
Daily Rate Trend in Hertfordshire

Contractor daily rate distribution trend for jobs in Hertfordshire citing Customer Experience.

Contractor daily rate distribution trend for jobs in Hertfordshire citing Customer Experience

Customer Experience
Daily Rate Histogram in Hertfordshire

Daily rate distribution for jobs citing Customer Experience in Hertfordshire over the 6 months to 19 August 2025.

Daily rate histogram for Customer Experience in Hertfordshire

Customer Experience
Hourly Rate Trend in Hertfordshire

Contractor hourly rate distribution trend for jobs in Hertfordshire citing Customer Experience.

Contractor hourly rate distribution trend for jobs in Hertfordshire citing Customer Experience

Customer Experience
DemandTrendContract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Experience within the Hertfordshire region over the 6 months to 19 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendContract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hemel Hempstead - 1 £463 - 3
Customer Experience
East of England

Customer Experience
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) Confluence
Development Applications
1 1 (25.00%) JIRA
General
1 4 (100.00%) Social Skills
2 3 (75.00%) Retail
3 1 (25.00%) Analytical Skills
Job Titles
1 2 (50.00%) Architect
2 1 (25.00%) Digital Architect
2 1 (25.00%) Digital Product Manager
2 1 (25.00%) Digital Solutions Architect
2 1 (25.00%) Enterprise Architect
2 1 (25.00%) Product Manager
2 1 (25.00%) Product Owner
2 1 (25.00%) Solutions Architect
Miscellaneous
1 2 (50.00%) Product Ownership
Processes & Methodologies
1 3 (75.00%) Stakeholder Engagement
2 2 (50.00%) Architectural Design
2 2 (50.00%) Customer-Centricity
2 2 (50.00%) Digital Transformation Programme
3 1 (25.00%) A/B Testing
3 1 (25.00%) Agile
3 1 (25.00%) B2C
3 1 (25.00%) Digital Customer Experience
3 1 (25.00%) E-Commerce
3 1 (25.00%) Product Requirements
3 1 (25.00%) Product Roadmap
3 1 (25.00%) Product Vision
3 1 (25.00%) Roadmaps
3 1 (25.00%) User Stories
Vendors
1 1 (25.00%) Atlassian