1 to 25 of 26 Contract Service Delivery Jobs in London

Service Delivery Manager - ERP Oracle Fusion Live Services Summer-Browning Associates is currently supporting our client in the Central Government, who is seeking a Service Delivery Manager for an initial 3-month assignment with an option to extend. Location: London/Milton Keynes/East Kilbride … Hybrid/Remote The ideal candidates will possess active SC clearance and have a solid background in Service Delivery, along with the following skills and experience: Proven experience in Service Delivery, specifically within ERP Oracle Fusion Live Services. Knowledge of IT Service Management (ITSM ...

with potential to extend, operating inside IR35. Security Clearance: eligible for Security Check ('SC Clearance') This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Accounting qualification Bachelor's degree in computer science … deployment of IT solutions, change and risk management and the interaction between development and support services. Take ownership of technical design decisions throughout the delivery and assist project decision-making around the appropriate way to achieve deployment. Use data to inform planning. Manage complex internal and external dependencies. Ensure ...

have an opportunity for an IT Service Local Delivery Analyst to join our team in Wembley. This is a full time, fixed term role for 12 months which will be primarily office based. The starting salary is £39,000 - £45,000 depending on experience. The Role … Service Local Delivery Analyst you'll be providing local IT systems support, training and advice to SNG colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications. You'll ensure that our IT support tickets are resolved as efficiently ...

Service Delivery Manager - ERP Oracle Fusion Live Services Summer-Browning Associates is currently supporting our client in the Central Government, who is seeking a Service Delivery Manager for an initial 3-month assignment with an option to extend. Location: London/Milton Keynes/East Kilbride ...

Role: Senior Service Delivery ManagerIR35: OutsideSC: YesStart: ASAPEnd: 31/3Rate: £600The role Migrating tools and people through Cabinet Office and DSITThe client has migrated mural and slackThe client is creating a service manual to log issues/creating a ticketing platformUsers will be the civil servants … Cabinet office and DSITYou will need to help plan/advise how to sustain this long term with the end client.Essential skills Stakeholder Management Service Desk experience – creation or management Interviews Friday Start week 26th ...

Service Design Architect Location: Remote Salary: £450 - £500 per day (Inside IR35) The Role Our client is a managed services provider delivering cybersecurity, communications and connectivity solutions. For more than 20 years, they have supported UK organisations with reliable, scalable services designed around customer needs. They are recruiting … Service Design Architect to join their pre-sales function. The role is responsible for designing managed service solutions across monitoring, hardware and software support, service desk, remote management and service improvement. Working alongside sales and technical specialists, you will create solutions that are commercially viable, technically ...

ITIL Accredited - Umbrella Engagement - EUC Service Delivery/Service Design Experience - 3-6 Months - Design of Service Support Processes. 3 Days per week on site in West London. Must have worked within a Large Fast Paced Environment with multiple business units spread across a wide location. ...

worked within a large fast paced environment - start up mentality - outstanding communication skills - Need to have experience in setting up/shaping designing/service Design/Support Models. Ideal candidate will have significant experience working in around EUC/Workplace as a Service Delivery/Service ...

expertise will ensure changes are implemented efficiently, with minimal risk or disruption , while meeting internal controls and regulatory standards. You will join the IT Service Delivery team , responsible for managing tools and processes that enable delivery and support of IT services. The team drives continuous improvement … Service Management (ITSM) , with a strong focus on operational resilience and DORA compliance . What You'll Be Doing Change Governance & Execution Lead the end-to-end IT change management process , covering standard, emergency, and major changes. Chair Change Advisory Board (CAB) meetings , ensuring changes are assessed, approved ...

Role: Payroll and HCM Delivery Manager ( Oracle Fusion Cloud) Salary/Rate: £600-700 per day inside IR35 Location: Hybrid Bristol or London Contract Duration: until March '26 We are currently looking for a Payroll and HCM Delivery Manager (Oracle Fusion Cloud) for our government client. This Payroll … Delivery Manager (Oracle Fusion Cloud) role is hybrid, based between up to 3 days per week on site and the remainder of the week working remotely. There is no further flexibility with expected time on site. Office locations include Bristol or London, as preferred. The contract for the Payroll ...

with potential to extend, operating inside IR35. Security Clearance: eligible for Security Check ('SC Clearance') This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Technical expertise in Oracle Integration Cloud ( OIC ), Oracle … Service Oriented Architecture ( SOA ), and Oracle Service Bus ( OSB ) Bachelor's degree in computer science, Information Technology, or a related field 7+ years of experience in integration development , with at least 5 + years demonstrated experience with OIC Experience securing integrations via OCI Vault , certificates, and OAuth2 tokens ...

impact incidents to identify underlying issues and implement permanent fixes. Log and track problems through to resolution and closure to reduce recurrence and improve service stability. Maintain and govern the Known Error Database (KEDB) to ensure documented workarounds are available and knowledge is shared across regional teams. Collaborate with … EMEA offices to maintain standardization and operational integrity. Reporting & Continuous Improvement Produce regular reports and dashboards on incident trends, problem resolution progress, and service performance to provide visibility and inform decision-making at senior levels. Identify opportunities to improve incident and problem management processes, tools, and automation to enhance ...

root cause analysis (RCA) for recurring or high-impact incidents. Log and track problems through to resolution and closure to reduce recurrence and improve service stability . Maintain and govern the Known Error Database (KEDB) to ensure knowledge sharing across teams. Collaborate with engineering, infrastructure, and application teams … Enforce consistent process adherence across EMEA to maintain standardisation and operational integrity. Produce regular reports and dashboards on incident trends, problem resolution progress, and service performance. Identify opportunities to improve processes, tools, and automation to reduce operational risk. Participate in service reviews and post-incident/post-problem ...

experienced Programme Director to take overall ownership of this large-scale, multi-vendor transformation. The successful candidate will lead programme planning, execution, and delivery across operational, technical, commercial, and governance workstreams — ensuring alignment, control, and measurable outcomes. This is a pivotal leadership role, driving the successful transition of systems … services while laying the foundations for ongoing innovation and continuous improvement. Key Responsibilities Serve as overall programme lead, accountable for the successful delivery of the Target operating model and associated service transitions. Develop, agree, and manage a comprehensive implementation plan spanning all delivery partners and internal stakeholders. ...

Contract Business Analyst (IT Service Management/Operations) 6 months with a view to extending Outside IR35 Flexible hybrid working (London/remote) Context We're seeking an experienced Business Analyst to join a high-profile UK IT Operations centralisation programme. This is a hands-on, impactful role supporting … discovery, transition, and change management phases of a major IT transformation initiative. You'll play a central role in standardising and streamlining IT service delivery across multiple business units, working closely with senior IT leaders. This is a high-visibility position where your expertise will directly shape ...

employees Coming from a Financial, Legal or Insurance Background Resource management Performance Monitoring, KPI’s and Reviews Training and mentoring Stakeholder and Escalations Service Delivery experience Any experience JIRA or ServiceNow would be beneficial BAU and Project experience Managing both Infrastructure and Network Teams Working for a Global … Estate – 2019-2025 Azure Cloud End User Compute M365, Teams Active Directory, Exchange on-line Network Cisco, SD-Wan, Firewall, AV equipment JIRA/Service Tools Agile/Scrum methodologies Please note that the IT Infrastructure Team Leader is an immediate start, but you will need to go through ...

Senior Service Desk Engineer (3rd Line) - £400-£450 per day - Inside IR35 - 3 days per week on site near Euston Station - 6 months initial contract My client is looking for an experienced Senior Service Desk Engineer with strong 3rd line support experience to join their growing IT function. … Microsoft technology skills and a solid background in resolving complex technical issues. The successful candidate will play a key role in escalated support, automation, service improvement, and mentoring junior team members. Key Responsibilities - Act as a 3rd line escalation point for complex Incidents, Problems, and non-standard Requests. Provide ...

role in reviewing and improving current business intelligence. Client Details This organisation operates as a high-impact public body, providing an essential statutory service within a structured, professional environment. This Analyst role is central to modernizing business intelligence, focusing on delivering evidence-based insights and automated reporting solutions that … directly improve service delivery and operational efficiency for the community. Description Developing regression and time-series models to provide evidence-based insights for operational resource allocation. Designing automated PowerBI dashboards using DAX and Power Query to track KPIs and tribunal performance. Maintaining high standards of data integrity ...

leading telecommunications organisation is currently seeking an experienced Technical Project Manager to join their Network Services Delivery Unit. This role will lead complex technology projects and programmes, focusing on security transformation and integration across large-scale network estates. Job Details: Start date: ASAP Duration: Initial 6 months Rate ...

leading telecommunications organisation is currently seeking an experienced Technical Project Manager to join their Network Services Delivery Unit. This role will lead complex technology projects and programmes, focusing on security transformation and integration across large-scale network estates.Job Details: Start date: ASAP Duration: Initial 6 months Rate: £450-£510pd ...

audits and security assurance Required Experience Strong background in data security and data protection Experience with DLP, encryption, data classification and IAM Financial Services delivery experience Strong GDPR and data privacy knowledge Experience in regulated enterprise environments ...

maintaining fibre optic cabling in line with Openreach PIA standards. You will play a key role in ensuring high-quality, efficient fibre builds and service delivery across various MDU projects at communal sites across the South East. Key Duties: Splice and test fibre optic cables within communal areas ...

hands-on and operational, acting as the main escalation point for all infrastructure-related incidents , while overseeing Business-as-Usual (BAU) support, security, and service delivery. The successful candidate will have strong experience across Microsoft technologies, Azure, Intune, SharePoint, and ServiceNow , and be confident managing major incidents and external … Asset Management via ServiceNow Act as the primary escalation manager for infrastructure incidents and major outages Support BAU operations and work closely with the Service Desk, networking, and project teams Manage and coordinate external suppliers during incidents and service issues Key Skills & Experience Proven experience as an Infrastructure ...

Cyber Security Programme Value: Multi-year, multi-million-pound SOC transformation programme Role Summary The Senior Programme Manager will lead the end-to-end delivery of a new greenfield Security Operations Centre (SOC) for a major central government organisation. This includes replacing legacy security services, modernising fragmented tooling … delivering an integrated, end-to-end cyber capability across cloud-based digital platforms. This role is suited to a senior delivery leader with deep experience building SOC capabilities from scratch within government or similarly regulated environments, and who can manage a complex supplier ecosystem, specialist SMEs, and multi-year ...

Product Owner will play a key role in driving the development and delivery of innovative technology solutions within the not-for-profit sector. This role requires a strategic thinker with a strong understanding of product management and a focus on meeting organisational goals. Client Details This is an opportunity … profit sector. As a medium to large organisation, they are focused on delivering meaningful impact through innovative technology solutions and efficient service delivery. Description Define and communicate the product vision and roadmap within the technology department. Collaborate with stakeholders to gather and prioritise requirements for product development. Work closely ...