Service Delivery Contracts in London

Service Delivery
England > London

The table below provides summary statistics for contract job vacancies advertised in London requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 29 May 2025, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 150 193 189
Rank change year-on-year +43 -4 -7
Contract jobs citing Service Delivery 218 224 344
As % of all contract jobs advertised in London 1.80% 1.28% 1.35%
As % of the Processes & Methodologies category 1.95% 1.45% 1.48%
Number of daily rates quoted 138 171 265
10th Percentile £321 £200 £219
25th Percentile £408 £313 £375
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% -9.09%
75th Percentile £617 £638 £600
90th Percentile £704 £717 £688
England median daily rate £450 £475 £525
% change year-on-year -5.26% -9.52% +1.35%
Number of hourly rates quoted 17 9 2
10th Percentile £20.15 £15.90 £22.66
25th Percentile £20.24 £16.25 £28.26
Median hourly rate £28.60 £16.86 £38.22
Median % change year-on-year +69.63% -55.88% +52.86%
75th Percentile £31.00 £23.75 £48.80
90th Percentile £33.50 £30.46 £54.77
England median hourly rate £16.23 £15.00 £19.00
% change year-on-year +8.20% -21.05% +31.03%

All Process and Methodology Skills
London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 11,178 15,459 23,168
As % of all contract IT jobs advertised in London 92.22% 88.48% 90.85%
Number of daily rates quoted 7,507 11,105 16,762
10th Percentile £350 £340 £375
25th Percentile £431 £450 £475
Median daily rate (50th Percentile) £550 £550 £590
Median % change year-on-year - -6.78% +2.61%
75th Percentile £688 £675 £700
90th Percentile £800 £800 £800
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +1.85%
Number of hourly rates quoted 187 316 266
10th Percentile £16.50 £15.72 £18.25
25th Percentile £23.78 £20.00 £22.50
Median hourly rate £30.81 £28.00 £39.63
Median % change year-on-year +10.02% -29.34% +12.29%
75th Percentile £49.75 £48.75 £64.50
90th Percentile £63.10 £66.88 £82.50
England median hourly rate £28.00 £37.18 £37.32
% change year-on-year -24.69% -0.38% +49.28%

Service Delivery
Job Vacancy Trend in London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery in London

Service Delivery
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Service Delivery in London.

Daily rate trend for Service Delivery in London

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 29 May 2025.

Daily rate histogram for Service Delivery in London

Service Delivery
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Service Delivery in London.

Hourly rate trend for Service Delivery in London

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 29 May 2025.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 29 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +21 51 £625 +38.89% 29
West London +12 10 £388 +25.00% 64
East London +22 3 £500 +150.00% 11
South London +3 3 £525 +28.83% 8
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (7.80%) SharePoint
2 12 (5.50%) Microsoft Exchange
3 3 (1.38%) Skype for Business
4 2 (0.92%) Adobe Experience Manager
4 2 (0.92%) Confluence
Applications
1 18 (8.26%) Microsoft Excel
2 15 (6.88%) Microsoft Office
3 6 (2.75%) MS Visio
4 4 (1.83%) Microsoft PowerPoint
5 3 (1.38%) AutoCAD
6 2 (0.92%) Spreadsheet
7 1 (0.46%) Camtasia
7 1 (0.46%) Final Cut Pro
7 1 (0.46%) Microsoft Project
7 1 (0.46%) Revit
Business Applications
1 4 (1.83%) SAP ERP
2 3 (1.38%) SAP S/4HANA
2 3 (1.38%) SAP SD
3 2 (0.92%) Dynamics CRM
4 1 (0.46%) iTrent
4 1 (0.46%) Kondor
4 1 (0.46%) Maximo
4 1 (0.46%) SAP BPC
4 1 (0.46%) SAP HCM
4 1 (0.46%) Shopify
Cloud Services
1 39 (17.89%) Azure
2 26 (11.93%) Microsoft 365
3 25 (11.47%) Power Platform
4 22 (10.09%) SaaS
5 16 (7.34%) Entra ID
6 14 (6.42%) AWS
7 13 (5.96%) OneDrive
8 9 (4.13%) Power Automate
9 6 (2.75%) SuccessFactors
10 4 (1.83%) GCP
10 4 (1.83%) Serverless
11 3 (1.38%) AWS CloudFormation
11 3 (1.38%) AWS Lambda
11 3 (1.38%) Azure Data Factory
11 3 (1.38%) Azure Monitor
11 3 (1.38%) Azure Synapse Analytics
11 3 (1.38%) Dynamics 365
11 3 (1.38%) Lucidchart
11 3 (1.38%) OCI
11 3 (1.38%) Snowflake
Communications & Networking
1 9 (4.13%) Network Security
2 6 (2.75%) DNS
2 6 (2.75%) TCP/IP
3 5 (2.29%) Firewall
3 5 (2.29%) WAN
4 4 (1.83%) LAN
4 4 (1.83%) VoIP
4 4 (1.83%) VPN
5 3 (1.38%) Internet
5 3 (1.38%) Skype
5 3 (1.38%) Wi-Fi
5 3 (1.38%) Wireless
6 2 (0.92%) DHCP
6 2 (0.92%) MPLS
6 2 (0.92%) Unified Communications
7 1 (0.46%) BGP
7 1 (0.46%) BIG-IP
7 1 (0.46%) OSPF
7 1 (0.46%) SAN
7 1 (0.46%) SDH
Database & Business Intelligence
1 15 (6.88%) Power BI
2 7 (3.21%) Data Mining
3 5 (2.29%) MySQL
3 5 (2.29%) SQL Server
4 4 (1.83%) NoSQL
5 3 (1.38%) InfluxDB
5 3 (1.38%) SAP HANA
5 3 (1.38%) Snowflake Schema
6 2 (0.92%) Data Lake
6 2 (0.92%) Data Warehouse
6 2 (0.92%) DynamoDB
6 2 (0.92%) MS Access
6 2 (0.92%) Power Query
6 2 (0.92%) SQL Server Reporting Services
7 1 (0.46%) Amazon RDS
7 1 (0.46%) Big Data
7 1 (0.46%) Data Hub
7 1 (0.46%) Elasticsearch
7 1 (0.46%) Electronic Patient Records
7 1 (0.46%) Metadata
Development Applications
1 13 (5.96%) JIRA
2 3 (1.38%) Jenkins
2 3 (1.38%) LSMW
3 2 (0.92%) Maven
4 1 (0.46%) Artifactory
4 1 (0.46%) Bitbucket
4 1 (0.46%) Git
4 1 (0.46%) Subversion
4 1 (0.46%) TeamCity
General
1 94 (43.12%) Social Skills
2 53 (24.31%) Finance
3 30 (13.76%) Analytical Skills
4 28 (12.84%) Local Government
5 26 (11.93%) Banking
6 21 (9.63%) Public Sector
7 14 (6.42%) Legal
8 9 (4.13%) Organisational Skills
9 8 (3.67%) Investment Banking
10 7 (3.21%) Telecoms
11 6 (2.75%) Influencing Skills
12 5 (2.29%) Back Office
13 4 (1.83%) Documentation Skills
13 4 (1.83%) Financial Institution
13 4 (1.83%) Presentation Skills
14 3 (1.38%) French Language
14 3 (1.38%) Retail Banking
15 2 (0.92%) Law
15 2 (0.92%) Manufacturing
15 2 (0.92%) Marketing
Job Titles
1 29 (13.30%) Service Manager
2 26 (11.93%) Delivery Manager
3 23 (10.55%) Analyst
4 22 (10.09%) Senior
5 19 (8.72%) Service Delivery Manager
6 18 (8.26%) Lead
7 13 (5.96%) Consultant
7 13 (5.96%) Support Engineer
8 11 (5.05%) Architect
9 10 (4.59%) IT Manager
9 10 (4.59%) Project Manager
10 9 (4.13%) Microsoft 365 Engineer
11 8 (3.67%) Support Analyst
12 7 (3.21%) Applications Support
12 7 (3.21%) Developer
12 7 (3.21%) Infrastructure Manager
12 7 (3.21%) Microsoft Engineer
12 7 (3.21%) Senior Manager
13 6 (2.75%) Data Analyst
13 6 (2.75%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 5 (2.29%) REST
2 4 (1.83%) SAP Fiori
2 4 (1.83%) Web Services
3 3 (1.38%) AngularJS
3 3 (1.38%) BAPI
3 3 (1.38%) Bootstrap
3 3 (1.38%) EDI
3 3 (1.38%) IDoc
3 3 (1.38%) RESTful
3 3 (1.38%) SAP ALE
3 3 (1.38%) SOAP
4 2 (0.92%) ActiveMQ
4 2 (0.92%) J2EE
4 2 (0.92%) jQuery
4 2 (0.92%) JSON
4 2 (0.92%) Kafka
4 2 (0.92%) Sass
4 2 (0.92%) Spring
4 2 (0.92%) Spring MVC
4 2 (0.92%) YAML
Miscellaneous
1 11 (5.05%) Management Information System
2 9 (4.13%) Data Centre
3 7 (3.21%) Market Risk
4 6 (2.75%) CMDB
4 6 (2.75%) Legacy Systems
5 4 (1.83%) Analytical Mindset
5 4 (1.83%) Cloud Native
5 4 (1.83%) Legacy Applications
5 4 (1.83%) NHS
5 4 (1.83%) Onboarding
5 4 (1.83%) Product Ownership
5 4 (1.83%) Public Cloud
5 4 (1.83%) Smartphone
6 3 (1.38%) Digital Signage
6 3 (1.38%) Foreign Exchange (FX)
6 3 (1.38%) Self-Motivation
6 3 (1.38%) Social Media
6 3 (1.38%) Video Conferencing
6 3 (1.38%) Virtual Team
7 2 (0.92%) Driving Licence
Operating Systems
1 30 (13.76%) Windows
2 7 (3.21%) Windows Server
3 6 (2.75%) Linux
3 6 (2.75%) Mac OS
3 6 (2.75%) Windows 10
4 4 (1.83%) Unix
5 3 (1.38%) VMS
6 2 (0.92%) Windows Server 2016
7 1 (0.46%) Apple iOS
7 1 (0.46%) MVS
7 1 (0.46%) SUSE
7 1 (0.46%) Windows 7
7 1 (0.46%) Windows Server 2019
7 1 (0.46%) zOS
Processes & Methodologies
1 64 (29.36%) ITIL
2 56 (25.69%) Problem-Solving
3 45 (20.64%) Agile
4 42 (19.27%) Service Management
5 39 (17.89%) Stakeholder Management
6 35 (16.06%) Project Management
7 32 (14.68%) Continuous Improvement
8 31 (14.22%) Change Management
9 29 (13.30%) Customer Service
10 28 (12.84%) Decision-Making
11 26 (11.93%) ITSM
12 22 (10.09%) Project Delivery
12 22 (10.09%) Risk Management
13 17 (7.80%) Business Intelligence
13 17 (7.80%) Stakeholder Engagement
13 17 (7.80%) Translating Business Requirements
14 16 (7.34%) Roadmaps
15 15 (6.88%) Migration
16 14 (6.42%) Problem Management
16 14 (6.42%) Process Improvement
Programming Languages
1 30 (13.76%) SQL
2 18 (8.26%) PowerShell
3 10 (4.59%) JavaScript
4 8 (3.67%) Python
5 5 (2.29%) Java
6 3 (1.38%) ABAP
7 2 (0.92%) Bash
7 2 (0.92%) VBA
8 1 (0.46%) Assembly Language
8 1 (0.46%) C#
8 1 (0.46%) JCL
8 1 (0.46%) REXX
8 1 (0.46%) Shell Script
8 1 (0.46%) TypeScript
Qualifications
1 31 (14.22%) Degree
2 26 (11.93%) Security Cleared
3 19 (8.72%) SC Cleared
4 8 (3.67%) DBS Check
5 7 (3.21%) PMP
6 6 (2.75%) DV Cleared
7 5 (2.29%) PMI Certification
8 4 (1.83%) ITIL Certification
9 3 (1.38%) Cisco Certification
9 3 (1.38%) HNC
9 3 (1.38%) ITIL Foundation Certificate
10 2 (0.92%) ACSP
10 2 (0.92%) CCNP
10 2 (0.92%) Master's Degree
10 2 (0.92%) Microsoft Certification
10 2 (0.92%) TOGAF Certification
11 1 (0.46%) A+ Certification
11 1 (0.46%) Azure Certification
11 1 (0.46%) CCNA
11 1 (0.46%) Computer Science Degree
Quality Assurance & Compliance
1 16 (7.34%) SLA
2 12 (5.50%) Accessibility
3 10 (4.59%) QA
4 6 (2.75%) Basel II
5 5 (2.29%) Data Quality
5 5 (2.29%) GRC
6 3 (1.38%) ISO/IEC 27001
6 3 (1.38%) PMO
7 2 (0.92%) Actionable Recommendations
7 2 (0.92%) GDPR
7 2 (0.92%) NIST
8 1 (0.46%) ISO 14001
8 1 (0.46%) ISO 20022
8 1 (0.46%) NCSC
8 1 (0.46%) Sarbanes-Oxley
System Software
1 26 (11.93%) Active Directory
2 10 (4.59%) VMware Infrastructure
3 6 (2.75%) Docker
4 4 (1.83%) KVM
4 4 (1.83%) Virtual Desktop
5 3 (1.38%) Virtual Machines
6 2 (0.92%) Hyper-V
6 2 (0.92%) VMware ESXi
7 1 (0.46%) ACF2
7 1 (0.46%) Firmware
7 1 (0.46%) RACF
Systems Management
1 16 (7.34%) Microsoft Intune
2 8 (3.67%) Terraform
3 4 (1.83%) Jamf Pro
3 4 (1.83%) SCCM
4 2 (0.92%) Opsgenie
5 1 (0.46%) Ansible
5 1 (0.46%) FortiGate
5 1 (0.46%) Kubernetes
5 1 (0.46%) PaperCut
5 1 (0.46%) Rancher
5 1 (0.46%) ZABBIX
Vendors
1 61 (27.98%) Microsoft
2 26 (11.93%) ServiceNow
3 16 (7.34%) Cisco
3 16 (7.34%) SAP
4 10 (4.59%) VMware
5 6 (2.75%) Google
6 5 (2.29%) Oracle
7 4 (1.83%) Zoho
8 3 (1.38%) Logitech
8 3 (1.38%) SolarWinds
9 2 (0.92%) Atlassian
9 2 (0.92%) Dell
9 2 (0.92%) F5
9 2 (0.92%) Facebook
9 2 (0.92%) Foundry
9 2 (0.92%) Instagram
9 2 (0.92%) Meraki
9 2 (0.92%) Netskope
9 2 (0.92%) Palo Alto
9 2 (0.92%) Sun