on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and more »
if no specific defect manager for the project, see Roles and Responsibilities for the Defect Manager) Attendance of workshops for design, UI and UseCases Having minimum of 8 years of experience of which at least 5 years of experience in infrastructure testing Having minimum of more »
needs, and solution imperatives, Provide support and services to the business to help them develop business requirements and design (including mock-ups, wireframes, usecases, demos, mock data etc), Act as a customer proxy for the development team during the development cycle of specific products, Analyse new change … where developers and technical teams can understand them, can develop them into their technical requirements through, conversations with the business, stakeholders and developers, Use development specifications to establish trace ability from requirements to test cases, Designing potential solutions to problems and opportunities, Carrying out research and informing the more »
