4 of 4 Contract SLA Jobs in the Midlands

devices. Perform hardware builds, deployments and device replacements. Support printers, peripherals and meeting room technology. Manage tickets through the IT Service Management system, ensuring SLA targets are met. Work closely with infrastructure and project teams to deliver IT improvements. Required Skills & Experience Proven commercial experience in a Desktop Support ...

prioritised ITSM improvement backlog; produce a minimum viable service pack per SaaS (RACI/escalations, vendor engagement routes, runbooks/SOPs, comms templates, SLA/OLA view, request catalogue items where relevant); plan/facilitate 24 tabletop incident exercises with actions tracked; create knowledge/canned responses and produce ServiceNow ...

execution phases of different IT related projects to make sure that the projects are delivered in-time and as per expectations Maintaining agreed SLA levels and assuring Quality of delivery at all times ...

lineage, data contracts and compliance requirements Working closely with stakeholders to understand data usage, dependencies and impact Ensuring data products meet quality, performance and SLA expectations What Were Looking For Strong experience in data engineering and pipeline development A solid understanding of data modelling, governance and quality frameworks Experience working ...