17 of 17 Contract ITIL Jobs in the North West

Analyst or an industry practitioner. Concise written and oral communication. O365 toolset specifically Power Automate (Flows), Power BI and SharePoint. Service Management frameworks (e.g. ITIL). An understanding of Payroll & HR. Benefits & culture Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices More ❯

valid driving license is essential as travel will be required to other SNCL offices Travel expected to other offices Desirable: Qualifications: Certification from Microsoft ITIL V3/4 Foundation Qualification Working knowledge of Service Now Customer Service Experience Company information At First Recruitment Group we understand just how important it More ❯

proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level Agreements Desirable: Qualifications: Certification from Microsoft ITIL V3/4 Foundation Qualification Working knowledge of Service Now Customer Service Experience If you're interested, please do apply to this role with your More ❯

during the hyper-care period by taking ownership of complex incidents or tickets Mentoring two engineers and demonstrating best practices Option to introduce lightweight ITIL-aligned processes Support the IT Manager with Standard Operating Procedures (SOPs) and performance metrics that will endure after contract end. Act as the escalation point More ❯

knowledge and reporting skills would be very beneficial A broad technical understanding with the ability to translate into business terms and prioritise accordingly Skills: ITIL lifecycle and Service Operations experience is required Excellent problem solving and analytical skills Excellent verbal and written communication skills Proficient Microsoft Excel and PowerPoint skills More ❯

Qualifications: Bachelor's degree in computer science, Engineering, Project Management, or a related field. Proven knowledge of IT Change Management processes and familiarity with ITIL frameworks. Excellent communication skills with the ability to convey complex information clearly. Strong critical thinking skills to identify and mitigate risks effectively. Digital literacy to More ❯

Qualifications: Bachelor's degree in computer science, Engineering, Project Management, or a related field. Proven knowledge of IT Change Management processes and familiarity with ITIL frameworks. Excellent communication skills with the ability to convey complex information clearly. Strong critical thinking skills to identify and mitigate risks effectively. Digital literacy to More ❯

ESX VMWare and resource management between virtual machines. * Experience in backup and recovery of Virtual machines. * Knowledge of Microsoft Hyper-V Hypervisors. * Knowledge of ITIL processes * Working in 24X7 global environment. * Take responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems. This More ❯

of IT Change Management principles and processes. Experience working in an automotive or similarly complex industry. Proficient communication and critical thinking skills. Familiarity with ITIL frameworks. Strong digital literacy and risk management awareness. Ability to work cross-functionally with engineering, after-sales, marketing, and external suppliers. Qualifications Degree in Computer More ❯

role: Proven experience in change management within an automotive or IT/software environment. Strong knowledge of IT change management processes, ideally aligned with ITIL principles. Effective stakeholder and communication skills, with the ability to coordinate across multiple departments and external partners. Good digital literacy and confidence working with data More ❯

role: Proven experience in change management within an automotive or IT/software environment. Strong knowledge of IT change management processes, ideally aligned with ITIL principles. Effective stakeholder and communication skills, with the ability to coordinate across multiple departments and external partners. Good digital literacy and confidence working with data More ❯

delivering complex IT/IM&T solutions and acting as Technical Authority Strong knowledge of architecture frameworks (e.g., TOGAF) and IT service lifecycles (e.g., ITIL) Excellent communication and stakeholder management skills Experience working with ERP, procurement, and supplier management systems Qualifications: Degree in IT, Engineering, or related field (or equivalent More ❯

delivering complex IT/IM&T solutions and acting as Technical Authority Strong knowledge of architecture frameworks (e.g., TOGAF) and IT service lifecycles (e.g., ITIL) Excellent communication and stakeholder management skills Experience working with ERP, procurement, and supplier management systems Qualifications: Degree in IT, Engineering, or related field (or equivalent More ❯

platforms. Excellent problem-solving skills with a knack for troubleshooting. Strong communication skills to effectively interface with key software and hardware partners. Experience with ITIL principles and incident, change, and problem management disciplines is a plus. Key Responsibilities: Support and manage our Unified Communications collaboration environment, ensuring seamless day-to … throughout the information system lifecycle and document root causes for future prevention. Provide on-call support, covering nights and weekends as needed. Desired Skills: ITIL Certification is a plus! Why Join Us? Be part of a vibrant team dedicated to innovation and excellence. Work in a supportive environment that encourages More ❯

in Splunk and Datadog complements their ability to analyse and monitor system performance, while understanding API concepts and applications enhances their technical capabilities. Their ITIL experience covers Incident Management, Problem Management, and Change Management, ensuring adherence to best practices in IT service management. What you'll be doing: In the … ownership of alerts and troubleshooting them using Runbook's/SOPs Basic Knowledge in Splunk/Datadog Basic Knowledge in API concepts and applications ITIL knowledge Preferred Experience/Education: Three to five years or relevant experience A degree from a four-year college (i.e., BA. BS) If you are More ❯

Voice services , and Ribbon 5400 SBCs . Provide expert-level Cisco routing and switching Deliver network transformation projects within financial services. Ensure compliance with ITIL service management and best practices . Work closely with stakeholders to support network stability, scalability, and security . Required Skills & Experience: ?? Proven experience in designing … pressure. ?? Strong team player , adaptable to technology changes in a large institution. ?? Demonstrated ability to learn new skills and technologies quickly . ?? Familiarity with ITIL service management and best practices . Join us and be part of a high-impact, transformational project in the financial sector! Apply today to secure More ❯

and Change management. • Using a ‘test n learn’ approach, configure and implement a new ITSM system using Atlassian Jira to reflect the designed new ITIL processes and a service catalogue. • Significant knowledge and experience of using the ITIL framework and standards to the delivery of IT infrastructure services. • Experienced in More ❯