11 of 11 Contract ITIL Jobs in the North West

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

pressure environment Professional and approachable, with the ability to explain technical issues to non-technical users Willingness to undertake funded and self-paced training ITIL service management qualification (desirable) Prince2 project management qualification (desirable) Company Information At First Recruitment Group we understand just how important it is to secure ...

degree in Computer Science, Information Security, Engineering, or a related field (or equivalent professional experience). Industry Certifications: Examples include CISSP, CISM, CCNP Security, ITIL Foundation, or CompTIA Security+. Proven Experience: Minimum 5 years in infrastructure management or security roles, ideally within critical national infrastructure (CNI) or regulated sectors. Scripting ...

High-level understanding of IT infrastructure (networks, servers, cloud) is essential Familiarity with incident management tools (ServiceNow, Remedy, Jira Service Management) Knowledge of the ITIL framework (certification preferred) Exceptional decision-making and organisational skills Key Responsibilities: Lead Major Incidents: Oversee incidents from identification to resolution, ensuring adherence to agreed SLAs. ...

architecting ITSM/Service Management platforms (Helix, ServiceNow, or similar) Strong understanding of CMDB design, data models, and multi-source integrations Solid grounding in ITIL and service management operating models Experience working within enterprise architecture and design governance Confident stakeholder engagement across technical and non-technical teams Comfortable operating ...

management reports and contribute to problem resolution using ITSM tools. Experience: Proven track record in storage and backup administration within secure environments. Familiarity with ITIL processes and change management. SAN Storage and Backup technologies (e.g., NetApp, EMC, Veritas). If you are interested in this orle please feel free ...

making abilities. Familiarity with business processes and the ability to quickly learn new areas. Comprehensive understanding of project life cycles from initiation to implementation. ITIL awareness and knowledge of VW Group IT processes are advantageous. Proficiency in Project Management methodologies (including PRINCE2). Strong grasp of SCRUM and Agile methodologies. ...

Change and Configuration Manager - ITIL V 4 Accredited -Umbrella Engagement - 3 days on site in Manchester - 3 -6 months. Outstanding Communication skills. Need to have had some experience of working within an SME and also a large fast paced environment with multiple business units. Need to have experience in setting ...

opportunities to enhance service performance and cost efficiency. Required Skills & Experience Proven experience in service architecture or IT service design roles. Strong understanding of ITIL framework and service management principles. Knowledge of enterprise infrastructure and application landscapes. Ability to create detailed service models and operational documentation. Excellent stakeholder engagement … eligible to obtain SC clearance Ability to work with sensitive and classified information in compliance with government and organizational security policies. Preferred Qualifications ITIL certification (Foundation or higher). Experience in large-scale enterprise or government environments. Familiarity with service modeling tools and frameworks. Must hold or be eligible ...

identifying gaps and documenting assumptions where appropriate. Define target architectures, transitional states, and roadmaps for service management capabilities, leveraging best practice technology frameworks (e.g. ITIL) Support teams in developing service taxonomies, support models, SLAs/OLAs, and service centric dependency maps. Cross Functional Stakeholder Engagement Lead or participate in workshops … SCCM/Intune, and network monitoring tools. Experience with enterprise integration mechanisms (APIs, ETL, middleware, event pipelines). Service Management Expertise Strong grounding in ITIL v4, operational process design, and Service Management maturity uplift. Experience designing support models (L1-L3), workflow integrations, and operational handoffs. Enterprise Architecture Skilled in creating ...

ITIL Accredited. Umbrella Engagement. 3 days on site. North West. 3 months initially. £575/day. Looking for an experienced ITIL Accredited Change Manager who has worked in large fast paced organisations. Will need to have experience of other Service Management Accreditations - Configuration etc. Must have experience of Chairing CABs ...