19 of 19 Contract ITIL Jobs in the North West

skills and a logical approach to troubleshooting. Excellent communication and interpersonal skills with a customer-first mindset. Ability to work under pressure and manage competing priorities. Working knowledge of ITIL best practices. Ind1 More ❯

and project work. Participate in out-of-hours support as needed. Essential Skills & Qualifications: Bachelor's degree in Computer Science or related field. Experience in cryptography or information security. ITIL Foundation certified. Strong stakeholder management and communication skills. High attention to detail and ability to manage multiple priorities. Proficiency with Microsoft Office tools. Desirable Skills: Security certifications (e.g., CISSP, CISM More ❯

Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint, and client-facing platforms More ❯

systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. PRINCE2, Agile) beneficial but not essential More ❯

systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. PRINCE2, Agile) beneficial but not essential More ❯

WBS, CPM, metadata configuration, workflows). Experience managing databases (Oracle, SQL Server), integrations (APIs, PowerShell), and middleware. Proficiency with ProjectWise infrastructure, environments, workflows, and Deliverables Management tools. Familiarity with ITIL frameworks and Service Desk ticketing systems. Strong documentation and communication skills with the ability to train diverse user communities. Eligible to qualify for UK secret clearance. Preferred Qualifications: Experience with More ❯

based on and offshore Deep understanding of planning and executing system and service transitions Experience of leading on the establishing of a post migration event Hypercare process Familiarity with ITIL service transition, service introduction or similar frameworks If you have the relevant experience to fulfil this opportunity please get in touch as soon as possible. More ❯

methodologies to drive successful project outcomes. Strategic Risk Management: Ability to identify, assess, and address technical risks and manage architectural debt effectively. Accreditation: Salesforce Architectural Certifications (required), and desirable: ITIL (advanced), TOGAF, and IASA certifications Contract Details Day Rate: £500 to £600 per day IR35 Status: Inside IR35 Location: North West of England If you're Interested, please contact Blake More ❯

methodologies to drive successful project outcomes. Strategic Risk Management: Ability to identify, assess, and address technical risks and manage architectural debt effectively. Accreditation: Salesforce Architectural Certifications (required), and desirable: ITIL (advanced), TOGAF, and IASA certifications Contract Details Day Rate: £500 to £600 per day IR35 Status: Inside IR35 Location: North West of England If you're Interested, please contact Blake More ❯

candidate should also be skilled in evaluating multiple technical solutions, Salesforce configuration, automation, environment mgmt., deployments, etc , Salesforce Architectural Certifications are required for this role. Desirable qualifications include advanced ITIL, TOGAF, and IASA certifications. What are the 3 most important things that you will be and looking for on a CV/shortlisting on: End-to-End Solution Design Experience More ❯

will also be skilled in evaluating multiple technical solutions, Salesforce configuration, automation, environment management, deployments etc.. Salesforce Architectural Certifications are required for this role. Desirable qualifications would include advanced ITIL, TOGAF, and IASA certifications. Previous experience in higher education and/or CRM implementation projects is also desirable To apply for this role please email your CV to: Certes Computing More ❯

control frameworks . Experience managing third-party suppliers and delivery partners. Strong knowledge of project delivery methodologies : PRINCE2 , APM PMQ , Agile/Scrum , or Hybrid delivery models. Understanding of ITIL and service management principles. Experience applying Change Management and Lean Six Sigma techniques is beneficial. Skills & Attributes Excellent leadership, stakeholder management, and communication skills. Strong analytical, problem-solving, and decision … accountability. Qualifications Degree in Information Technology, Cyber Security, Engineering, or a related field. Formal project management training: PRINCE2 Practitioner , APM PMQ , or Agile Project Management . Additional certifications desirable: ITIL , Lean Six Sigma , Change Management , CISSP , CISM , or CompTIA Security+ . Please note applications are likely to close soon so please act quickly if you would like to be considered. More ❯

control frameworks . Experience managing third-party suppliers and delivery partners. Strong knowledge of project delivery methodologies : PRINCE2 , APM PMQ , Agile/Scrum , or Hybrid delivery models. Understanding of ITIL and service management principles. Experience applying Change Management and Lean Six Sigma techniques is beneficial. Skills & Attributes Excellent leadership, stakeholder management, and communication skills. Strong analytical, problem-solving, and decision … accountability. Qualifications Degree in Information Technology, Cyber Security, Engineering, or a related field. Formal project management training: PRINCE2 Practitioner , APM PMQ , or Agile Project Management . Additional certifications desirable: ITIL , Lean Six Sigma , Change Management , CISSP , CISM , or CompTIA Security+ . Please note applications are likely to close soon so please act quickly if you would like to be considered. More ❯

with supervisory or management control over projects and resources.-Evidence of successful delivery of strategic projects with targets.-Experience of complete project life cycles from project initiation to implementation.-ITIL awareness (IT Infrastructure Library: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality, cost effective IT services.) Please More ❯

within 2 weeks of the closing date Person Specification Qualifications Essential Degree in an IT related subject or in-depth knowledge gained through working in a corporate IT environment ITIL Service Management qualification at intermediate level Hold or willing to work towards leadership qualification at level 5 or above Desirable Membership of professional body ITIL Expert Qualification PRINCE 2 Practitioner … Post graduate qualification Experience Essential Significant experience in an IT Service Management role Experience of working in an IT organisation working to ITIL framework standards Confidence and capability to deal and negotiate at all levels of an organisation Working and negotiating with system suppliers to agree and ensure the proper operation of SLA's Negotiating the procurement of IT goods … Manage groups/stakeholders in conflict management Ability to enhance and add value to IT Department Advanced keyboard skills Knowledge Essential Highly developed specialist service delivery knowledge underpinned by ITIL theory and experience Specialist knowledge in developing and maintaining ITIL policies and procedures Comprehensive understanding and knowledge of NHS IT systems and requirements Understanding of current employment legislation and best More ❯

cryptographic key lifecycle activities: generation, distribution, storage, recovery, and deletion Maintain accurate documentation and perform regular risk and compliance checks Handle incident, problem, and change management processes (aligned with ITIL best practices) Ensure strong governance, audit trails, and adherence to Barclays' IT Security Standards Contribute to automation and scripting efforts (e.g., Python) to streamline operations Participate in out-of-hours … or information security roles Hands-on experience with HSMs from vendors such as Thales, Entrust, or Gemalto Familiarity with HSM monitoring tools Strong scripting or coding skills (Python preferred) ITIL Foundation Certification Bachelor's Degree in Computer Science or related field Strong stakeholder management and communication skills Excellent attention to detail and ability to multitask Proficient in Microsoft Office tools More ❯

Automate cryptographic processes using Python or other scripting languages SSH key and certificate lifecycle management Generate key components across IBM, Tandem, Unix platforms Support incident, change, and problem management (ITIL-aligned) Maintain accurate documentation and audit trails Collaborate with stakeholders across security, infrastructure, and operations teams Essential Skills Recent hands-on experience with HSMs (Thales, Entrust, Gemalto) Proficiency in HSM … monitoring tools Strong automation and scripting skills (Python preferred) Cryptography/Information Security background ITIL Foundation certification Bachelor's degree in Computer Science or related field Excellent stakeholder management and documentation skills Desirable Skills Experience in operational IT security roles Familiarity with SharePoint, Confluence, JIRA Unix/Windows OS knowledge Experience in change and release management Strong incident response and More ❯

Incident Manager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy. Major Incident Manager (Home Based) Duties: Develop end to end … Support bid response, manage service offering development Develop playbooks and documentation Continuous development of processesImplement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Major incident reporting Apply ITIL Major Incident Management techniques Major Incident Manager (Home Based) Qualifications: ITIL v4 Foundation/Intermediate The contract opportunity for a More ❯

Incident Manager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy. Major Incident Manager (Home Based) Duties: Develop end to end … Support bid response, manage service offering development Develop playbooks and documentation Continuous development of processesImplement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Major incident reporting Apply ITIL Major Incident Management techniques Major Incident Manager (Home Based) Qualifications: ITIL v4 Foundation/Intermediate The contract opportunity for a More ❯