19 of 19 Contract ITIL Jobs in the North West

similar platforms. Strong analytical and problem-solving skills with the ability to identify trends and patterns. Excellent communication and customer service skills. Desirable Skills ITIL Foundation Certification. What We're Looking For A customer-focused support professional with strong troubleshooting skills. Someone who can work effectively in a fast-paced ...

trends, training needs and service improvement opportunities. Knowledge of digital adoption frameworks, change management approaches or user enablement methods. Relevant industry certifications such as ITIL Service Management, PRINCE2, Agile, Microsoft 365 or Power Platform. Company Information At First Recruitment Group we understand just how important it is to secure ...

Security Boards, Gateway Reviews, multi-supplier governance Qualifications & Certifications CISSP (multiple holders), CISM, CCSP, OSCP, CEH TOGAF 9/TOGAF 9.2, SABSA Foundation, Zachman, ITIL v3/v4 AWS Security Specialty, AWS Solutions Architect, AWS DevOps Pro, AWS Advanced Networking Azure Security Specialist (AZ-500), Azure Solutions Architect ...

refresh. Ensure all devices meet CE+ controls including patching, MFA, encryption, secure configuration and access management. Record work completed, update tickets and follow ITIL-aligned processes. As a suitable SC Cleared Desktop Engineer, you will have: Strong knowledge of Windows 10/11, device builds and imaging tools (eg, Autopilot ...

technical due diligence and system integration. Required Skills: - Proven experience as a Technical Architect across multiple technology domains - Strong knowledge of frameworks such as ITIL, Prince2, TOGAF, and Archimate - Excellent analytical, problem-solving, and communication skills - Experience working in matrixed environments and fast-paced delivery settings - Strong organisational and project ...

onsite and remote support to maintain local infrastructure and ensure high service availability. Collaborate with global IT teams, partners, and vendors while conforming to ITIL processes. What We're Looking For: Experience: At least 2 years of experience in a technical IT customer support (2nd level IT support) role. Skills ...

through technical due diligence and system integration Requirements: Proven experience as a Technical Architect across multiple technology domains Strong knowledge of frameworks such as ITIL, Prince2, TOGAF, and Archimate Excellent analytical, problem-solving, and communication skills Experience working in matrixed environments and fast-paced delivery settings Strong organisational and project ...

phases. Travel between Blackpool and Leeds sites as needed. Required Skills & Experience 7+ years' experience in IT, technology, or engineering environments. Strong knowledge of ITIL and Agile delivery practices. Experience delivering technical products, projects, or transformation initiatives. Strong stakeholder management and communication skills. Experience with JIRA, Confluence, LeanKit, ServiceNow ...

documentation skills. Desirable Skills Experience working in financial services or highly regulated environments. Exposure to service transition, KT, and hypercare activities. Understanding of ITIL processes and operational support models. Experience working within secure or restricted-access environments. BeyondTrust SME - Manchester - 5 days onsite - Duration until 17/11/ ...

absorb knowledge, and support transition activities. Desirable: * Experience in financial services or regulated environments. * Exposure to service transition, knowledge transfer, and hypercare. * Understanding of ITIL processes and operational support models. Candidate profile: A hands-on engineer capable of supporting and maintaining BeyondTrust environments, supporting transition activities, and providing ongoing operational ...

ranging business process knowledge or the ability to gain the required knowledge quickly Experience of complete project life cycles from project initiation to implementation. ITIL awareness (IT Infrastructure Library: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality ...

ranging business process knowledge or the ability to gain the required knowledge quickly. Experience of complete project life cycles from project initiation to implementation. ITIL awareness (IT Infrastructure Library: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality ...

ranging business process knowledge or the ability to gain the required knowledge quickly. Experience of complete project life cycles from project initiation to implementation. ITIL awareness (IT Infrastructure Library: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality ...

Skills: Strong Oracle and/or SQL Server DBA experience Performance tuning and troubleshooting expertise Backup/restore and HA/DR knowledge ITIL/managed service experience preferred If you're an experienced SC-cleared Oracle/SQL Database Administrator with strong Oracle and SQL Server database experience ...

worked in large, fast paced fragmented organisations eg hospitality, retail, telco, finance etc. Must have excellent communication skills. Likely to have some form of ITIL accreditation. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive ...

Service Introduction/Service Design/Service Improvement ideally on large programmes across mulitple sites/business units for large complicated fast moving organisations. ITIL Accredited - must have excellent communication skills Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community ...

support adhering to service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements * Ensure troubleshooting steps are followed consulting documentation, knowledge base, various support systems and appropriate websites * Ensure regular ticket updates … Azure, SharePoint, Mimecast, Cloud Computing, Sophos * Workflow Co-ordination Experience * Excellent communication skills, both written and verbal * IT Related degree desired but not essential * ITIL foundation, MCP, MOS, MCSE, desired but not essential ...

Bring Experience within a Service Desk, ITSM or IT Service Delivery environment Strong understanding of incident management, request fulfilment, knowledge management and ITIL practices Hands-on experience with ServiceNow (or similar ITSM tools) Strong knowledge of Microsoft 365, SharePoint, Teams and Power Platform Experience delivering training, enablement or digital adoption … initiatives Ability to create clear, engaging digital learning and support content Excellent communication and stakeholder engagement skills Desirable ITIL or other Service Management certifications Experience using data and analytics to drive service improvements Exposure to automation, ServiceNow enhancements or digital adoption frameworks ...

RAC. Ensure database security, integrity and compliance within a secure environment. Work collaboratively with infrastructure and application support teams to maintain service excellence. Follow ITIL best practices for incident, problem and change management. Required Skills & Experience Strong commercial experience administering Oracle and/or Microsoft SQL Server databases. Proven expertise … Oracle RAC, Data Guard and SQL Server Always On. Strong troubleshooting and analytical skills. Experience working within enterprise or managed service environments. Understanding of ITIL processes is desirable. Active SC Clearance is essential. ...