24 of 24 Contract ITIL Jobs in the North West

resolve issues related to M365, Active Directory and Windows 11. - Diagnose and resolve network connectivity and troubleshooting issues. - Contribute to technology updates and develop ITIL best practices. - Providing support with additional IT projects. IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system – Administration and support ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

more Experience required: Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint, and client-facing platforms ...

experience and knowledge to make recommendations and improvements Strong hands-on experience with Jira and ITSM. Scripting skills (Python, PowerShell, JavaScript). Understanding of ITIL and processes Strong analytical and problem-solving abilities. Please click apply if this is of interest! Hays Specialist Recruitment Limited acts as an employment agency ...

Engineers, producing cross module designs that are complementary of each other and promote continuity of knowledge across the team. Experienced with process frameworks like ITIL, Prince2 and Agile and have a good understanding of an efficient Software Development Lifecycle. Job Requirements: Track record of successful delivery playing an active part ...

models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management … Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset ...

financial sector. Working experience of Security tool sets, e.g. Firewall Assurance, Cloud Access Security Broker (CASB), Cloud Security Posture Management (CSPM) Experience with ITIL processes Working knowledge of ServiceNow and/or Remedy Ticket Management Systems. Security+ Certification, MCSE, MCSA, CISSP, or better Hays Specialist Recruitment Limited acts ...

impact * Maintain reporting dashboards demonstrating measurable value Skills and Experience: * 5+ years' Business Analyst experience within FSI, network, or security programmes * Strong knowledge of ITIL practices and ServiceNow workflows * Strong data literacy with ability to convert qualitative risk into measurable outcomes * Excellent stakeholder engagement and facilitation skills * Cisco/Splunk ...

controls, and audit readiness frameworks What we're looking for: Proven experience building or transforming an IT Asset Management (ITAM) capability Strong knowledge of ITIL and Service Management practices Experience working with CMDB platforms (e.g., Helix) Understanding of CIS Controls and security governance Ability to operate strategically while remaining hands ...

. Compliance & Risk Knowledge of security and compliance frameworks such as NIST CSF, ISO 27001/27002, PCI-DSS, SOC 2 . Understanding of ITIL, risk management frameworks, and enterprise security governance processes. Agile Delivery Experience working in Agile environments (Scrum/Kanban) using Jira/Confluence. Familiarity with security ...

experience designing and implementing solutions using commercial and open-source security tools for lifecycle management of enterprise security infrastructure. Understanding of ITIL for security incident and problem management, risk management frameworks, and security governance processes. Proficiency in Agile Methodologies - Jira/Confluence, Scrum/Kanban, security backlog and workflow management ...

Build reporting, controls, and audit readiness frameworks Skills & experience required: - Proven experience building or transforming an IT Asset Management (ITAM) capability Strong knowledge of ITIL and Service Management practices Experience working with CMDB platforms. Understanding of CIS Controls and security governance Ability to operate strategically while remaining hands ...

Change and Configuration Manager - ITIL V 4 Accredited -Umbrella Engagement - 3 days on site in Manchester - 3 -6 months. Outstanding Communication skills. Need to have had some experience of working within an SME and also a large fast paced environment with multiple business units. Need to have experience in setting ...

risks, issues, and dependencies impacting service introduction. Liaise between project teams, support teams, and stakeholders. Support continual service improvement initiatives. Required Skills Experience in ITIL aligned service transition. Strong understanding of support models, SLAs, and operational processes. Excellent coordination and communication skills. ...

Change and Configuration Manager - ITIL V 4 Accredited -Umbrella Engagement - 3 days on site in Manchester - 3 -6 months. Outstanding Communication skills. Need to have had some experience of working within an SME and also a large fast paced environment with multiple business units. Need to have experience in setting ...

Operational Alignment Analyse/document as-is and to-be processes in incident, problem, change, vulnerability, and access management. Ensure product changes align with ITIL-based service management while supporting Agile/DevSecOps delivery. Work with engineering/operations to make changes supportable, observable, and operationally viable. Benefits Realisation & Reporting … with Zero Trust, network security services, and control frameworks (no deep engineering required). Excellent stakeholder facilitation, analytical, and documentation skills. Working knowledge of ITIL processes and service management tools (e.g., ServiceNow). Preferred Qualifications/Desirable BCS Business Analysis certification (or equivalent). ITIL 4 Foundation (or higher). ...

Change Enablement & Config Manager (ITIL v4), Hybrid Our client, an industry leading and national business, is looking to hire a IT Change Enablement & Config Manager with a strong background in ITIL v4-aligned practices. The successful candidate will have a background as a Change & Config Manager with strong expertise … ITIL v4-aligned practices, specifically Change Enablement and Configuration Management (CMDB). The ideal candidate will have hands-on experience as an IT Change Manager combined with proven capability in managing and maintaining a CMDB within enterprise ITSM toolsets. Please note, engagement via Umbrella Company Only; all taxes & NI deducted ...

operate) Strong troubleshooting across multiple layers: Network Identity Endpoint Proxy SIEM/SOAR Hands-on automation experience (e.g., Ansible, Terraform, GitHub, Azure DevOps) Proven ITIL change leadership experience Major Incident Management (MIM) exposure Desirable Certifications CCNP/CCIE Zscaler Professional Fortinet NSE 4+ Splunk Admin/Enterprise Security ITIL ...

user impact; maintain dashboards for stakeholders. Must Have Skills & Experience 5+ years' BA experience in FSI/network/security programmes; proficient with ITIL practices and ServiceNow workflows. Strong data literacy and stakeholder facilitation; able to turn qualitative risk into measurable outcomes. Preferred Certifications BCS BA; ITIL 4 Foundation; vendor ...

ITIL Accredited. Umbrella Engagement. 3 days on site. North West. 3 months initially. £575/day. Looking for an experienced ITIL Accredited Change Manager who has worked in large fast paced organisations. Will need to have experience of other Service Management Accreditation's - Configuration etc. Must have experience of Chairing ...

writing and backlog hygiene. Comfortable with config/policy artefacts (firewall baselines, ISE/NAC policy, DDI plans, proxy/ZTNA, SIEM rules). ITIL change fluency; ServiceNow request/change models. Preferred Certifications PSPO/CSPO; ITIL 4 Foundation; vendor fundamentals in one or more stacks (Cisco/Zscaler ...

backlogs. Familiarity with configuration and policy artefacts such as firewall baselines, NAC policies, DDI plans, proxy/ZTNA, and SIEM rules. Working knowledge of ITIL change processes and ServiceNow request/change models. Preferred Certifications PSPO or CSPO ITIL 4 Foundation Vendor fundamentals across one or more technology stacks (e.g. ...

Risk & Compliance Ensure solutions meet regulatory, risk, and audit requirements with automated evidence where possible Balance security posture, compliance obligations, and business enablement Embed ITIL-aligned practices without compromising engineering agility Collaboration & Ways of Working Operate within a product triad alongside Product Owners Act as a technical mentor and coach … SOAR integrations Strong understanding of Zero Trust Architecture and policy-based access control Proven DevSecOps, IaC, and CI/CD experience Solid grounding in ITIL, major incident management, and post-incident review practices Preferred Certifications CCNP/CCIE (Security or Enterprise) Vendor certifications (Zscaler, Fortinet, Palo Alto) Splunk Admin/ ...

Change Enablement & Config Manager (ITIL v4), Hybrid Our client, an industry leading and national business, is looking to hire a IT Change Enablement & Config Manager with a strong background in ITIL v4-aligned practices. The successful candidate will have a background as a Change & Config Manager with strong expertise … ITIL v4-aligned practices, specifically Change Enablement and Configuration click apply for full job details ...