1 to 1 of 1 Contract Service Desk Analyst Jobs in the North West

Job Title: Junior 1st Line Service Desk Analyst Location: Warrington (Onsite) Salary: £150 per day Contract: 3-Month Rolling Contract About the Role: We are seeking a dedicated and enthusiastic Junior 1st Line Service Desk Analyst to join a dynamic IT team based in … extension based on performance and business needs. Key Responsibilities: Provide first-line technical support to end-users, troubleshooting hardware and software issues. Respond to service desk tickets, calls, and emails promptly and professionally. Document and track incidents, requests, and resolutions using our ticketing system. Assist with setting up … peripherals. Perform basic network troubleshooting and support. Escalate unresolved issues to the appropriate second-line or specialist teams. Maintain a high level of customer service and ensure satisfaction. Participate in team meetings and contribute to continuous improvement initiatives. Requirements: Basic understanding of computer hardware, software, and networking concepts. Excellent more »