1 to 25 of 31 Contract Service Management Jobs in the North West

Cloud configuration, administration and ongoing maintenance. Manage user accounts, permissions and security within IFS. Support business users across Finance, Supply Chain, Procurement, Manufacturing and Service Management functions. Analyse system issues and identify root causes. Work closely with development teams on bug fixes and enhancements. Assist with upgrades, patches … Cloud releases. Support integrations between IFS and third-party applications. Produce and maintain technical documentation and knowledge articles. Participate in testing, change management and deployment activities. Provide guidance and training to end users where required. Essential Skills & Experience Strong commercial experience supporting IFS ERP . Experience supporting IFS Cloud ...

Title: Service Desk Analyst (Contract) Job Description This contract Service Desk Analyst position offers an excellent opportunity for a junior IT professional or early-career Service Desk Analyst to gain valuable experience within a large enterprise technology environment. Based in Edinburgh with approximately 50% office attendance … will provide first-line IT support to colleagues across the business, resolving technical issues and service requests while delivering a consistently high level of customer service. The role runs initially until December 2026, with potential for extension, and is well suited to individuals with around 13 years ...

Applications Service Manager £450-£550 per day (Outside IR35) 3-Month Contract Rochdale (2-3 days per week on-site) An experienced IT Applications Service Manager is required to join a housing organisation during a period of transformation and operational change. This is an excellent opportunity … estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support and governance. Key responsibilities: As IT Applications Service Manager, you will be responsible for the day-to-day management ...

Service Desk Enablement & Digital Support Specialist We're looking for a Service Desk Enablement & Digital Support Specialist to enhance service desk capability, drive digital adoption, and improve the overall user support experience. This role sits at the heart of IT operations-bridging Service Desk teams … service owners and business users to reduce demand, improve efficiency and strengthen self-service. What You'll Do Drive Service Desk enablement and digital support strategy to improve adoption of ITSM tools, processes and self-service Design and deliver training and capability programmes for Service Desk ...

Security Incident Management Analyst - MUST HAVE SC CLEARANCE - Inverness or Preston - 6 months+/RATE: £500 per day inside IR35 One of our Blue Chip Clients is urgently looking for a Security Incident Management Analyst. Please note this role is to start end of September/early October. … years Location: Inverness or Preston | 5 days onsite MUST BE PAYE THROUGH UMBRELLA Role Description: About the role you're considering The Security Incident Management Analyst operates within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, supporting the governance and coordination of security incident management ...

Role Title: Vulnerability Management Lead Duration: contract to run until 31/03/2027 Location: Inverness or Preston. Hybrid Rate: up to £644 p/d Umbrella inside IR35 Clearance required: Sole UK Nationality with Active SC Clearance. Role purpose/summary he Senior Vulnerability Management Consultant … operates within the Operational Integrator (OI) function and provides governance, leadership, assurance, and strategic oversight of vulnerability management across a complex multi-supplier environment. The role is responsible for ensuring suppliers manage vulnerabilities consistently, effectively, and in accordance with client policy, regulatory requirements, and risk appetite. Working across security ...

days during the last 5 years Location: Inverness or Preston | 5 days onsite MUST BE PAYE THROUGH UMBRELLA Role Description: The Senior Security Incident Management Consultant operates within the Operational Integrator (OI) function and provides governance, leadership, assurance, and strategic oversight of security incident management across a complex … lead for incident governance, the consultant provides a consolidated view of incident risk, drives supplier accountability, and supports continual improvement across the incident management life cycle. This is a governance, assurance, and supplier management role and does not perform SOC monitoring, incident investigation, forensic analysis, or operational response ...

Skills & Experience Essential Proven experience working with the ServiceNow platform (development, configuration, and customisation) Strong understanding of ServiceNow capabilities and architecture Experience with: IT Service Management (ITSM) Customer Service Management (CSM) Exposure to Now Assist (AI-driven capabilities) within ServiceNow Experience delivering solutions in UK public … sector or regulated environments Solid understanding of Agile methodologies and delivery frameworks Strong communication and stakeholder management skills Desirable Skills Experience with ServiceNow integrations and advanced platform features Broader module exposure beyond ITSM/CSM Agile certifications or formal training (e.g. Scrum) Qualifications & Certifications Relevant ServiceNow certifications such ...

onsite/week Duration: 6 months contract initially Rate: £510 per day (PAYE through Umbrella) Role Description: We are seeking an experienced Identity & Access Management (IDAM) Engineer to provide L2/L3 support for a large-scale, highly customised Identity and Access Management environment. The successful candidate will … possess extensive hands-on experience with Microsoft Identity Manager (MIM) and will be responsible for supporting, maintaining, troubleshooting, and enhancing critical identity management services across the organisation. The environment contains significant customisation, bespoke workflows, rule extensions, and integrations with multiple identity platforms, requiring an engineer capable of performing deep ...

Market rate (Umbrella only) Clearance Required: BPPS Duration: 6 months Location: Manchester or Inverness, 5 days onsite We are seeking an experienced Identity & Access Management (IDAM) Engineer to provide L2/L3 support for a large-scale, highly customised Identity and Access Management environment. The successful candidate will … possess extensive hands-on experience with Microsoft Identity Manager (MIM) and will be responsible for supporting, maintaining, troubleshooting, and enhancing critical identity management services across the organisation. The environment contains significant customisation, bespoke workflows, rule extensions, and integrations with multiple identity platforms, requiring an engineer capable of performing deep ...

Required: SC cleared/eligible for SC sole UK national Duration: 6 months Location: Inverness or Preston | 5 days onsite The Senior Security Incident Management Consultant operates within the Operational Integrator (OI) function and provides governance, leadership, assurance, and strategic oversight of security incident management across a complex … lead for incident governance, the consultant provides a consolidated view of incident risk, drives supplier accountability, and supports continual improvement across the incident management lifecycle. Key Responsibilities Security Incident Governance Supplier Governance & Performance Management Incident Risk & Executive Oversight Reporting & Executive Visibility Assurance & Evidence Management Post-Incident Review ...

BeyondTrust SME (Privileged Access Management) 6 months Location: Manchester and Inverness | 5 days onsite £550 inside IR35 We are seeking two experienced BeyondTrust SMEs to support the transition and ongoing operation of a Privileged Access Management (PAM) service. The successful candidates will provide hands-on administration, support, troubleshooting … knowledge transfer activities across the BeyondTrust platform, working closely with customer SMEs and operational teams. They will play a key role in ensuring secure management of privileged access, supporting integrations with Active Directory and Microsoft Entra ID, and assisting with the transfer of service knowledge into ...

quickly become productive within an existing BeyondTrust environment, absorb knowledge from incumbent teams, support transition activities, and provide ongoing operational expertise as the service moves into BAU. We are seeking two experienced BeyondTrust SMEs to support the transition and ongoing operation of a Privileged Access Management (PAM) service. … knowledge transfer activities across the BeyondTrust platform, working closely with customer SMEs and operational teams. They will play a key role in ensuring secure management of privileged access, supporting integrations with Active Directory and Microsoft Entra ID, and assisting with the transfer of service knowledge into ...

Vulnerability Management Consultant - Location: Inverness or Preston, 5 days onsite - £500-568 per day depending upon experience Duration: 31/03/2027 This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. … obtain Security Clearance More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels - GOV.UK The Vulnerability Management Consultant operates within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, supporting the governance and coordination of vulnerability management activities across ...

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Technical point of contact for complex applications, interfacing to both Client and customer stakeholders. Gain an understanding of the complete architecture … storage, networking and database technologies, liaising with counterparts from all those technical areas. Responsible for compliance with all required security policies. Responsible for patch management strategy across the full stack. Responsible for Upgrade management across the full stack. Assisting with incident and problem management, playing a proactive ...

storage, networking and database technologies, liaising with counterparts from all those technical areas. Responsible for compliance with all required security policies. Responsible for patch management strategy across the full stack. Responsible for Upgrade management across the full stack. Assisting with incident and problem management, playing a proactive … role in root cause analysis and management of remediation activities. Management of future roadmaps in line with customer business requirements. Your skills and experience Extensive experience across End User, Workplace and Collabration environments. Extensive experience of Windows Enterprise environments and associated tooling. Extensive experience in Windows Operating Systems ...

Vulnerability Management Consultant - MUST HAVE SC CLEARANCE - Inverness or Preston - 6 months+/RATE: £565 per day inside IR35 One of our Blue Chip Clients is urgently looking for a Vulnerability Management Consultant. Please note this role is to start end of September/early October. Please find … NATIONAL The candidate hasn't been outside the UK for more than 28 consecutive days during the last 5 years Role Title: Vulnerability Management Consultant (x3 seats) Location: Inverness or Preston, 5 days onsite MUST BE PAYE THROUGH UMBRELLA Role Description: About the role you're considering The Vulnerability ...

that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Description: Role Title: Vulnerability Management Consultant Location: Inverness or Preston, 5 days onsite Duration: 31/03/2027 Pay rate: £581 per day all inc. (PAYE through umbrella … Must hold an active SC clearance. Role Description: About the role you're considering The Vulnerability Management Consultant operates within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, supporting the governance and coordination of vulnerability management activities across suppliers. The role assists in ensuring vulnerabilities ...

Umbrella only Duration: 6 months Location: Knutsford with 3 days/week in office Technical Skills & Competencies AlgoSec & Security Policy Management Hands-on experience administering and supporting the AlgoSec Security Management Suite, including: Firewall Analyzer FireFlow ObjectFlow AppViz Experience utilising AlgoSec to automate firewall policy management, risk … experience supporting enterprise network security environments. Experience managing security incidents, firewall requests, policy exceptions, and operational support within regulated organisations. Understanding of firewall compliance management, governance processes, audit requirements, and regulatory controls. Experience working within ITIL-aligned Incident, Problem, Change, and Service Management frameworks. Knowledge of network ...

Support patching, upgrades, and migrations of Citrix components. * Both proactive and reactive problem record progression and root cause analysis. * Pro-active approach towards defect management resolutions as part of technical assurance activities. * Confidence in working with internal and cross capability teams alongside account and customer engagement. * Maintain a high … degree of customer service for all support queries and adhere to all service management principles Skills required: * Proven experience within a Third Line Support role * Strong knowledge of Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). * Experience with ...

infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure ...

industry trends. Contribute to the continuous improvement of RPA development standards and processes. Participate in solution design sessions and provide technical expertise. Manage incidents, service requests, and changes through ServiceNow or other ITIL-aligned service management platforms. Required Skills and Qualifications: Advanced proficiency in Blue Prism: Demonstrated … technical design documentation. Object-Oriented Programming (OOP) Concepts: Solid understanding of OOP principles and their application in Blue Prism development. Exception Handling and Error Management: Expertise in designing and implementing comprehensive exception handling mechanisms. Debugging and Troubleshooting: Advanced skills in debugging and resolving complex issues within Blue Prism processes. ...

into operational support. Essential Skills & Experience Proven experience delivering IT infrastructure, application migration, or End User Computing projects. Strong project planning, governance, and RAID management experience. Excellent stakeholder and supplier management skills. Experience coordinating testing, deployment, and operational transition activities. Knowledge of project delivery methodologies such as PRINCE2 … Waterfall. Desirable Experience Microsoft Azure Virtual Desktop (AVD). Application Packaging (MSIX, App Attach). Microsoft Endpoint and Modern Workplace technologies. ITIL or Service Management environments. This is an excellent opportunity to play a key role in delivering a business-critical transformation programme, working across technology and business ...

functional issues in collaboration with the team. Act as a mentor for junior consultants, supporting their development and reviewing their work. Manage incidents, service requests, and changes through ServiceNow or other ITIL-aligned service management platforms. Your Profile Minimum of 3 years of experience as a Workday … workshops, managing stakeholders, and driving solution design. Ability to work independently while providing guidance to junior colleagues. Excellent communication skills in English. Hour of service are 07:00 to 19:00 and team will operate separate shifts to cover this period. On-call support for P1 incidents will ...

functional issues in collaboration with the team. Act as a mentor for junior consultants, supporting their development and reviewing their work. Manage incidents, service requests, and changes through ServiceNow or other ITIL-aligned service management platforms. Your Profile Minimum of 3 years of experience as a Workday … work independently while providing guidance to junior colleagues. Excellent communication skills in English. Availability to work onsite in Manchester or Inverness. Hour of service are 07:00 to 19:00 and team will operate separate shifts to cover this period. On-call support for P1 incidents will be shared ...