12 of 12 Contract Service Management Jobs in the North West

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based from nearest ...

title: Service Transition Lead Contract type: Fixed Term (24 Months) Location: Manchester Salary: Manchester £55,000 - £60,000 Working arrangements: Hybrid, with a minimum of 2 days per week in the office Support the successful transition of critical technology services that support millions of learners across the UK. This … stakeholders to influence how services are introduced, ensuring change is delivered successfully and sustainably across a complex technology landscape. If you're an experienced service transition professional looking to operate at a strategic level and shape best practice, this role offers both challenge and impact. You'll support ...

Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site ...

Service Architect Location : Barrow-in-Furness, Cumbria, Working arrangement: Hybrid, with on-site working likely as part of project delivery; exact arrangement to be discussed at interview Contract length: April 2027, with possible extension Rate: £650 INSIDE Security: Active MOD SC clearance required, with at least three months remaining … have spent more than 28 consecutive days outside the UK during the last five years Your new company You will be working on a Service Architecture assignment supporting a large-scale environment where security, governance and effective transition into live IT operations are key requirements. Your new role ...

systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting, patching, and deployment. Hands … with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals. Key Accountabilities End-User Support Respond to Service Requests via ticketing system and escalations and provide walk-up and deskside support. Troubleshoot and resolve day-to-day tickets effectively and efficiently. Promptly ...

Manage complex endpoint activities including builds, rebuilds, migrations, deployments and upgrades. Troubleshoot device compliance, security, software deployment, certificate and policy-related issues. Utilize endpoint management platforms including Microsoft Intune, Configuration Manager and Jamf. Assess technical risks and ensure changes are implemented in line with security and operational standards. Produce … high-quality technical documentation, troubleshooting guides and knowledge articles. Contribute technical expertise to projects, technical investigations and service improvement initiatives. Stay up to date with modern workplace technologies, endpoint management practices and security trends. We need a candidate with Significant experience providing advanced onsite or endpoint technical support ...

Citrix infrastructure, including XenApp, XenDesktop, Citrix Cloud, and NetScaler ADC. Provide advanced 3rd-line technical support for complex incidents, escalations, and problem management lifecycles. Lead troubleshooting and root-cause analysis efforts for critical issues across all Citrix platforms. Configure, optimize, and maintain Citrix policies, profile management, and overall … teams to design, build, and deploy robust Citrix solutions. Execute regular patching, component upgrades, and platform migrations across the Citrix estate. Proactively address defect management and lead technical assurance activities to prevent recurring issues. Engage confidently with internal teams, cross-capability groups, account leads, and external customer stakeholders. Uphold ...

workflows, integrations and AI agents that reduce manual effort, improve consistency and create repeatable value. This is an engineering and ownership role, not a service desk position with occasional automation duties. You will work from business problem through design, build, testing and safe deployment, and remain accountable for performance … part of how we work, and we believe our people are what make NetTeam a great business to join. You will work across Service, Professional Services, Cyber, Commercial and Operations, with the opportunity to shape standards, reusable solutions and customer-facing services rather than simply maintain a fixed backlog. ...

site) Duration: 6 months initial The opportunity: We're looking for a Workday Applications Support Analyst to support UAT and the transition into live service of a new Workday Financials platform, providing technical and functional support to users after go-live. You'll support and administer Workday Financials, focusing … Security and Integrations, within the Application Management Services (AMS) team. You'll handle incidents, service requests, change delivery and releases and help build the Workday support model and knowledge base. You'll also support the wider AMS portfolio, including treasury and banking systems and share your Workday knowledge ...

site) Duration: 6 months initial The opportunity: We're looking for a Workday Applications Support Analyst to support UAT and the transition into live service of a new Workday Financials platform, providing technical and functional support to users after go-live. You'll support and administer Workday Financials, focusing … Security and Integrations, within the Application Management Services (AMS) team. You'll handle incidents, service requests, change delivery and releases and help build the Workday support model and knowledge base. You'll also support the wider AMS portfolio, including treasury and banking systems and share your Workday knowledge ...

business applications, integrations and data solutions. Lead technical workstreams, releases and significant system enhancements. Diagnose and resolve complex incidents, identify root causes and manage service risks. Develop and maintain APIs, database processes, automation and reporting solutions. Ensure secure development, application lifecycle management, monitoring, backup and recovery practices. Work … integration. Experience with Microsoft technologies including SharePoint, Power Platform and Power BI; Business Objects and MDX would also be beneficial. Strong understanding of IT service management, ideally with ITIL Foundation certification or a willingness to obtain it within 12 months. Experience managing technical releases, resolving complex incidents ...

hiring Database Administrator (PostgreSQL & MongoDB) Location: Manchester/Telford - Hybrid/2 days Per week in Office Strong knowledge of database management systems such as Oracle, Microsoft SQL Server, MySQL, and PostgreSQL. Hands-on experience with MongoDB. Experience with database administration, maintenance, performance tuning, backup, and recovery. Knowledge … DevOps practices, and GitHub Actions. Strong Scripting and automation skills using Python, Shell Scripting, and PowerShell. Experience with ServiceNow for incident, change, and service management. Key Skills: PostgreSQL/MongoDB/Banking/Devops/Cloud/ServiceNow/SQL/Oracle ...