21 of 21 Contract Service Management Jobs in the North of England

Service Manager Role Purpose The SAP Service Manager is responsible for the effective end-to-end management and delivery of SAP application and integration services across a complex SAP landscape including SAP ECC, SAP APO, SAP BW and SAP PI. The role provides the key service management interface between business stakeholders, internal IT teams, SAP functional and technical teams, infrastructure teams and third-party service providers. The successful candidate will have a good working knowledge of SAP landscapes and integration, sufficient to understand system dependencies, assess service impact, challenge technical teams ...

Edge Enablement SME - Edge Hosting & Service Transformation £480-£500 per day | Inside IR35 | Predominantly Remote | 6-Month Rolling Contract We're looking for an experienced Edge Enablement Subject Matter Expert (SME) to help establish and operationalise an enterprise Edge Hosting service as part of a major Edge … Service programme. This is a senior, hands-on consultancy role focused on turning edge technology and architecture into a fully governed, repeatable and consumable business service. You'll define how the service operates, how factories access and onboard onto it, how it is supported, and how ownership transitions ...

Service Catalogue Manager Rate: £500 per day INSIDE Location: Manchester | Hybrid (60% office/40% remote) Contract Length: Feb 2027 Clearance Requirement: BPSS Eligible Your new company You will be joining a large-scale IT environment supporting the management and continuous improvement of IT service offerings. This … opportunity is focused on ensuring the IT service catalogue remains accurate, accessible and aligned to business requirements. Your new role As a Service Catalogue Manager, you will be responsible for the development, maintenance and ongoing optimisation of the IT service catalogue. You will collaborate with service ...

Must be willing and eligible to go through the SC Clearance process We are seeking an experienced Data Storage Solution Architect to join the Service Operations team supporting the clients account. This is a key position within the Hybrid Delivery organisation, helping to deliver critical project and operational outcomes … high-quality storage architecture services across business-critical customer workloads. About the Team The Data Storage Solution Architect will be a member of Service Operations within the clients account. Service Operations forms part of the wider Hybrid Delivery organisation, which is responsible for: Managed Services and Applications Multi ...

title: Service Transition Lead Contract type: Fixed Term (24 Months) Location: Manchester Salary: Manchester £55,000 - £60,000 Working arrangements: Hybrid, with a minimum of 2 days per week in the office Support the successful transition of critical technology services that support millions of learners across the UK. This … stakeholders to influence how services are introduced, ensuring change is delivered successfully and sustainably across a complex technology landscape. If you're an experienced service transition professional looking to operate at a strategic level and shape best practice, this role offers both challenge and impact. You'll support ...

days in the office, remainder remote working Are you an experienced Major Incident Manager with a background in infrastructure, networks, disaster recovery and IT service management? We are seeking a skilled Major Incident Manager to lead the restoration of critical IT services across complex enterprise environments. … coordinate high-severity incidents, drive service recovery, manage stakeholder communications and ensure continuous improvement. Key Responsibilities Lead Major Incident response across network, infrastructure, cloud and security environments Coordinate technical teams, suppliers and stakeholders during service outages Drive service restoration within agreed targets Chair incident and crisis management ...

production environment. Experience within the Aerospace & Defence sector would be beneficial, though this is not essential. Key Responsibilities Triage and manage incidents, service requests, and application issues relating to Teamcenter and associated PLM systems Investigate root causes of system, integration, data, and user issues Coordinate resolution activities with internal … technical teams, vendors and business stakeholders Prioritise incidents based on business impact and agreed service levels Monitor incident queues and ensure timely updates and resolution progress Support problem management activities and contribute to preventative improvements Analyse recurring issues and recommend corrective actions or process improvements Document investigations, fixes ...

Service Architect Location : Barrow-in-Furness, Cumbria, Working arrangement: Hybrid, with on-site working likely as part of project delivery; exact arrangement to be discussed at interview Contract length: April 2027, with possible extension Rate: £650 INSIDE Security: Active MOD SC clearance required, with at least three months remaining … have spent more than 28 consecutive days outside the UK during the last five years Your new company You will be working on a Service Architecture assignment supporting a large-scale environment where security, governance and effective transition into live IT operations are key requirements. Your new role ...

Infrastructure Service Design & Operating Model Consultant - Edge Hosting £600-£645/day | Inside IR35 | 6 months | UK Hybrid We are recruiting for a senior Infrastructure Service Design/Operating Model Consultant to establish a new Edge Hosting service within a global manufacturing organisation. The programme is introducing … standardised infrastructure hosting across multiple factories. The requirement is to turn the technical platform into a fully defined, governed and operational service that can be adopted consistently across the business. This is a senior service-design and transformation role, rather than a hands-on infrastructure engineering position. ...

Security Incident Management Analyst (x3) Onsite in Inverness or Preston £450 per day (negotiable) inside ir35 6 months duration Active SC clearance We are looking for Security Incident Management Analysts to join a major secure programme, supporting the governance and coordination of security incidents across a complex multi … forums Maintain accurate, traceable and audit-ready incident records Support assurance, audit and continuous improvement activities We're looking for: Experience in security incident management, cyber security, IT service management or operational governance Good understanding of incident lifecycle, severity classifications and escalation processes Strong supplier/stakeholder ...

Citrix infrastructure, including XenApp, XenDesktop, Citrix Cloud, and NetScaler ADC. Provide advanced 3rd-line technical support for complex incidents, escalations, and problem management lifecycles. Lead troubleshooting and root-cause analysis efforts for critical issues across all Citrix platforms. Configure, optimize, and maintain Citrix policies, profile management, and overall … teams to design, build, and deploy robust Citrix solutions. Execute regular patching, component upgrades, and platform migrations across the Citrix estate. Proactively address defect management and lead technical assurance activities to prevent recurring issues. Engage confidently with internal teams, cross-capability groups, account leads, and external customer stakeholders. Uphold ...

Office. Experience handling LTSC Channels and KIOSK is highly desirable Basic level understanding in SCCM/Active Directory and a working knowledge of IT service models Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS … Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Excellent customer interface and customer service skills Some flexibility with working hours when needed Full UK Driving License. ...

infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure ...

Office. * Experience handling LTSC Channels and KIOSK is highly desirable * Basic level understanding in SCCM/Active Directory and a working knowledge of IT service models * Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS … Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners * Working Knowledge of IT Service Management (ITSM) software (ServiceNow) * Excellent customer interface and customer service skills * Some flexibility with working hours when needed * Full UK Driving License. ...

PRODUCT MANAGER INSIDE IR35 CONTRACT SOUTH YORKSHIRE BASED HYBRID 3 DAYS A WEEK ONSITE Own and drive the product management of messaging, integration and observability platforms, including IBM MQ, App Connect Enterprise (ACE), IBM Transformation Extender (ITX) and Instana , ensuring these services are secure, resilient, compliant, cost-effective … Broker, ITX and monitoring tools, particularly Instana , highly desirable. Skills & experience Critical Critical experience in IBM MQ is essential. Strong experience in product/service management for enterprise platforms (middleware, integration, messaging, monitoring/observability), ideally in a regulated environment. Deep knowledge of IBM MQ and solid working ...

Applications Manager will be responsible for ensuring applications are secure, reliable, scalable and fit for purpose. Working closely with internal stakeholders and external service providers, you will manage technical delivery, supplier relationships, commercial agreements and application improvement projects. This is a hands-on role suited to someone with … strong background in IS applications management, SAP, IT governance and outsourced service management. Key Responsibilities As the IS Applications Manager, you will oversee the full lifecycle of business applications, including implementation, testing, maintenance, upgrades, releases and retirement. You will ensure systems remain reliable, secure and integrated, while maintaining ...

Eligible for BPSS I'm looking for an experienced Project Manager - Linux to lead the design, build and launch of an enterprise RHEL server service running on IBM LinuxONE. Key experience required: IBM LinuxONE/IBM Z, including LPARs, IFL capacity and virtualisation. Enterprise RHEL infrastructure and service management. Infrastructure programme/project delivery across multiple technical teams. Service introduction, operational readiness and production go-live. Managing delivery plans, risks, dependencies, suppliers and stakeholders. Establishing support models, SLAs, disaster recovery and service catalogues. Banking or financial sector experience is desirable. You'll coordinate mainframe, Linux ...

Eligible for BPSS I'm looking for an experienced Programme Manager - Linux to lead the design, build and launch of an enterprise RHEL server service running on IBM LinuxONE. Key experience required: IBM LinuxONE/IBM Z, including LPARs, IFL capacity and virtualisation. Enterprise RHEL infrastructure and service management. Infrastructure programme/project delivery across multiple technical teams. Service introduction, operational readiness and production go-live. Managing delivery plans, risks, dependencies, suppliers and stakeholders. Establishing support models, SLAs, disaster recovery and service catalogues. Banking or financial sector experience is desirable. You'll coordinate mainframe, Linux ...

Office. Experience handling LTSC Channels and KIOSK is highly desirable Basic level understanding in SCCM/Active Directory and a working knowledge of IT service models Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS … Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Full UK Driving License. SC Cleared or required to undertake SC Clearance ...

financial services or another complex, highly regulated environment. A strong track record of leading major Core platform transformation, modernisation or cloud migration while protecting service stability. Deep knowledge of resilient, multi-vendor technology ecosystems, including SaaS, APIs, Azure, CI/CD, DevOps and automated testing. Experience of enterprise operational … service management approaches including ITIL and DevOps in a high availability/zero data loss/zero trust context. The ability to inspire and unite internal and external teams, coaching others through change and creating clear accountability. Confident influence with senior stakeholders, translating complex technical issues into clear ...

Management. Key requirements: Strong experience developing IT technical and solution architectures Experience producing enterprise/solution architecture documentation Strong knowledge of ITIL and IT service management Experience supporting IT infrastructure and end users Strong problem-solving and technical analysis skills Ability to work with stakeholders and IT teams ...